Complaint 1948025

Complaint Summary

POWER TRAIN

Owner Narrative

MAKE: 2020 KIA FORTE MODEL: FORTE ODOMETER: approximately 88,000 miles VIN: [XXX] [XXX] On [XXX], while driving my Kia towards my home driveway, I noticed that the car's speed was fluctuating unpredictably. Despite having my foot slightly on the brake and off the gas pedal, the vehicle continued to accelerate and decelerate as I made the turn into my residence. The Forte exhibited irregular and sluggish shifting, displaying a reluctance to engage or maintain gears, as well as experiencing missed or delayed gear changes. Additionally, it demonstrated unpredictable trembling and stalling occurrences multiple times while being driven in the driveway. The check engine light turned on. I promptly deactivated the engine and abstained from operating the vehicle. Afterwards, I had the vehicle undergo a scan, during which the check engine light turned on, indicating the presence of the code P0730. Without delay, I scheduled an appointment for service and maintenance at the Kia Bulldog dealership located in Athens, Georgia. Following a consultation with the service department, I scheduled a diagnostic assessment and test drive for the vehicle. On [XXX]. The mechanic at Bulldog Kia conducted a thorough examination of the vehicle and diagnosed it after performing a test drive. Additionally, he confirmed that he observed the same driving condition that I had previously described to him. It was associated with the transmission which related to the sc. However, when he scanned the vehicle for any code, the code reading was not accessible. I have photographic evidence of the exact state of distress and audio recordings of the car's engine accelerating as I approach the residence. I consulted a nearby mechanic with extensive expertise, who thoroughly examined and scanned the vehicle. The mechanic determined that the problem may be related to the transmission bearing, which corresponds to the diagnostic code P0730. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.