Complaint 1889300
2011 FORD EXPEDITION • ENGINE • incident Dec 20, 2019
- Complaint ID
- 1889300
- Make
- FORD
- Model
- EXPEDITION
- Model Year
- 2011
- Component
- ENGINE
- Incident Date
- Dec 20, 2019
- Date Received
- Apr 20, 2023
- Data As Of
- Jul 1, 2026
Complaint Summary
ENGINE
Owner Narrative
The engine is blown at 125k miles when all servicing and maintenance was done at the dealership. Somewhere around 50k to 60k miles, I complained to the dealership about a ticking noise from the engine and was told multiple times it was "normal with this engine". Well this engine blew while I was on my way to take the kids to school. I was on the interstate/bypass and was by some miracle able to get the 7-11. I was driving and all of a sudden, it sounded like there was squirrel under the hood. I had to have it towed to the dealership because it was not driveable and they told me the engine was no longer good and was blown. They said it would cost me $10k and I would be better off buying a new vehicle. There was no engine light or anything that came on until it blew. The only "warning" I had was the slight ticking noise that came from the engine, but when mentioned to the dealership, I was told that it was normal with this engine.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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