Complaint 1831459
TBD_TEST TBD_TEST • WHEELS:HUB • incident Jun 25, 2022
- Complaint ID
- 1831459
- Make
- TBD_TEST
- Model
- TBD_TEST
- Component
- WHEELS:HUB
- Incident Date
- Jun 25, 2022
- Date Received
- Aug 6, 2022
- Data As Of
- Jul 1, 2026
Complaint Summary
WHEELS:HUB
Owner Narrative
I received recall notice 22V-343 from White River Marine Group related to axle hub bearings on my Tracker Marine single axle trailer. I took the trailer into the BPS service center in Auburn Hills, MI and they performed the required maintenance / inspection. Three days later I took the trailer on vacation and the bearing overheated and caused the bearing buddy and chrome hub cap to come off. I sent a text of the defective / broken hub to the BPS service station but did not hear back. I was unable to proceed to my destination and had to take the trailer to a local service station in Naubinway, MI where it remained for two days. I had to purchase a replacement hub and pay to have it installed. Upon returning home I called White River Marine Group and was directed back to the BPS Auburn Hills Service Center. I called them and left a message but did not hear back. I believe the technician overfilled the hub with grease causing the bearing seal to fail and am concerned the other hub may fail as well. I'm also out $150 and am still missing the factory installed hub and cap on the defective axle.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
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