Complaint 1792591

2011 FORD FUSION • WHEELS:HUB • incident Jan 28, 2022

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1792591
Make
FORD
Model
FUSION
Model Year
2011
Component
WHEELS:HUB
Incident Date
Jan 28, 2022
Date Received
Feb 4, 2022
Data As Of
Jul 1, 2026

Complaint Summary

WHEELS:HUB

Owner Narrative

The contact owns a 2011 Ford Fusion. The contact stated that while driving at slower speeds, an abnormal jolt emitted from the vehicle as the vehicle began shaking without warning. The contact was able to drive the vehicle home and upon arrival, her husband informed her that the rear passenger’s and driver’s side wheel hubs had separated from the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 11V574000 (Wheels) which she linked to the failure. The contact then called the dealer where she was informed that there were no open recalls on the vehicle. The contact also attempted to contact the manufacturer but did not receive a response. The vehicle had yet to be repaired. The failure mileage was approximately 73,400.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

Data sources & freshness

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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

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