Complaint 1792353

Complaint Summary

ENGINE

Owner Narrative

I purchased my Subaru Forester new in 2012. After a few thousand miles it was brought to my attention by the service tech that there was a "small" oil leak coming from the engine. They said it was not significant. No one mentioned that SB 02-131-12R had been issued addressing these leaks because they were so prominent with the engine in my Forester. At a little over 60,000 miles all of a sudden the dealer was "concerned" about fixing it now that I would have to foot the bill. The repair was made but failed shortly thereafter. The engine started showing PO170, PO171 codes. I took the vehicle to Subaru of Loveland and was told that the camshaft carrier that was supposed to be repaired at Subaru of Pueblo was leaking oil on the O2 sensor causing the lean condition. I was told that if it was not repaired that the catalytic converter would overheat and valve damage to the engine would occur. Loveland said that the repair would cost $3,300.00 and that I probably would need a new short block shortly because of the damages caused by the leak. This is an emission problem as the engine will not meet standards. The engine in the Subaru Forester was a new design in 2011 and has suffered excessive oil consumption and camshaft carrier leaks until 2018 when the engine was replace with a new design. A search of the https://www.subaruforester.org/threads/2012-cam-carrier-oil-leak.261490/ (Subaru Forum) will show many, many Subaru owner complaints on this issue. The overheating of the catalytic converter is a definite fire hazard.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.