Complaint 1724253
2018 JEEP COMPASS • ENGINE • incident Nov 20, 2020
Complaint Summary
ENGINE
Owner Narrative
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND HESITATED TO ACCELERATE. THE CHECK ENGINE AND AUTO START/STOP WARNING LIGHTS WERE ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER TO RESTART THE VEHICLE. AFTER RESTARTING THE VEHICLE, THE VEHICLE REVVED UP ABNORMALLY. AFTER TURNING AND RESTARTING THE VEHICLE THREE TIMES, THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO QUALITY MOTORS (2022 W MAIN ST, INDEPENDENCE, KS 67301, (620)331-6090) WHERE IT WAS DIAGNOSED THAT THE CYLINDER COMPRESSION TEST SHOWED THAT THE NUMBER 2 CYLINDER WAS FAULTY HOWEVER, THE MECHANIC WAS UNABLE TO REPLICATE THE STALLING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 17V670000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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