Complaint 1692546
2012 SUBARU FORESTER • ENGINE • incident Jun 1, 2020
Complaint Summary
ENGINE
Owner Narrative
TL* THE CONTACT'S DAUGHTER OWNS A 2012 SUBARU FORESTER. THE CONTACT'S DAUGHTER BECAME AWARE OF OIL CONSUMPTION ON THE VEHICLE. HIS DAUGHTER FREQUENTLY HAD TO REPLENISH THE OIL DUE TO THE FAILURE. THE CONTACT CALLED MAITA SUBARU (2912 AUBURN BLVD, SACRAMENTO, CA 95821) AND ELK GROVE SUBARU (8581 LAGUNA GROVE DR, ELK GROVE, CA 95757) WHERE HE WAS INFORMED THAT THERE WAS A WARRANTY EXTENSION ON THE VEHICLE FOR EXCESSIVE OIL CONSUMPTION HOWEVER, THE WARRANTY HAD EXPIRED IN MAY OF 2020. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND CONFIRMED THE DEALERS INFORMATION. THE CONTACT'S DAUGHTER HAD NOT TAKEN THE VEHICLE TO BE DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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