Complaint 1677183
2011 DODGE DAKOTA • ENGINE • incident Jun 26, 2020
Complaint Summary
ENGINE
Owner Narrative
BOUGHT THIS VEHICLE ABOUT 5 YEARS AGO FROM A LOCAL DEALER WITH 28,000 MILES ON IT.THE PREVIOUS OWNER BOUGHT IT NEW.I HAVE ALL THE SERVICE RECORDS OF WHAT WAS DONE TO IT INCLUDING OIL CHANGES EVERY 3,000 MILES.HAVE ALWAYS TREATED IT LIKE A BABY AND BRAGGED ABOUT IT.NOW HAS 84,016 MILES ON IT AND ABOUT 3 WEEKS AGO THE ENGINE STARTED KNOCKING.TOOK IT TO A LOCAL DODGE DEALER AND WAS TOLD THAT IT IS A LOWER ENGINE KNOCK AND THAT I NEEDED A NEW ENGINE.CALLED DODGE TO SEE IF THEY WOULD STAND BY THEIR PRODUCT UP TO 100,000 MILES AND WAS TOLD THEIR WAS NOTHING THEY COULD DO ABOUT IT.I BELIEVE THEY SHOULD STAND BY THEIR PRODUCT TO AT LEAST 100,00 MILES.NOW I HAVE A USELESS VEHICLE AND NOTHING TO DRIVE
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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