Complaint 1611949
2018 JEEP COMPASS • ENGINE • incident Oct 13, 2019
Complaint Summary
ENGINE
Owner Narrative
MY CAR'S LIGHT TO HAVE IT'S OIL CHANGED TURNED ON, THEN IMMEDIATELY AFTER MY ENGINE SHUT OFF WHILE I WAS MAKING A SHARP LEFT TURN. HAPPENED 2 MORE TIMES BEFORE I COULD GET TO THE SHOP. WAS TOLD I WAS COMPLETELY OUT OF OIL SO THEY REFILLED THE TANK AND TOLD ME THIS WAS MY FAULT- WITHIN 1000 MILES MY LOW OIL PRESSURE LIGHT QUICKLY TURNED ON AND OFF AND MY ENGINE TURNED OFF AGAIN WHILE I WAS TURNING. TOOK CAR TO SHOP AND THEY SAID I WAS AGAIN OUT OF OIL - I INSISTED THEY LOOK DEEPER SINCE I FOUND NUMEROUS ONLINE FORUMS WITH PEOPLE EXPERIENCING THE SAME DANGEROUS ISSUE. THE DEALERSHIP DISCOVERED MY ENGINE WAS OVERLY CONSUMING THE OIL AND AN ENTIRE ENGINE REPLACEMENT WAS NECESSARY.*DT*JB
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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