Complaint 1557690
2011 FORD EXPEDITION • ENGINE • incident Apr 12, 2019
- Complaint ID
- 1557690
- Make
- FORD
- Model
- EXPEDITION
- Model Year
- 2011
- Component
- ENGINE
- Incident Date
- Apr 12, 2019
- Date Received
- Apr 13, 2019
- Data As Of
- Jul 1, 2026
Complaint Summary
ENGINE
Owner Narrative
UPON ENGAGING THE CRUISE CONTROL WHILE IN MOTION AT 65MPH (HIGHWAY) AND GOING UP A BRIDGE THE VEHICLE ACCELERATED WITH ACCELERATOR BEING STUCK ON THE FLOOR (BOTTOMED OUT) BRAKING BECAME INEFFECTIVE AT THAT SPEED. AFTER A MAJOR EFFORT WAS ABLE TO PULL OVER. PUTTING IN NEUTRAL MADE THE VEHICLE IDLE AT VERY HIGH RPM, DID NOT DISENGAGE THE ACCELERATOR. ONLY AFTER SHUTTING THE ENGINE OFF IN N AND PUTTING THE VEHICLE IN P FOLLOWED BY RESTARTING SOLVED THE ISSUE. SECOND TIME THIS OCCURRED WAS AT 55MPH (LOCAL HIGHWAY) FLAT ROAD, SAME OBSERVATIONS. BRIEFLY DISCONNECTING AND RECONNECTING CONTACT DID NOT SOLVE THE PROBLEM. VERY HIGH IDLE IN N AND ONLY AFTER PUTTING THE VEHICLE IN P AFTER SHUTTING DOWN, THE PHENOMENON WAS RESOLVED. ONLY OBSERVED WHILE USING CRUISE CONTROL. IN BOTH CONDITIONS ROAD WAS DRY WITH NO PRECIPITATION
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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