Complaint 1464860
1997 FORD EXPEDITION • ENGINE • incident Apr 4, 2016
- Complaint ID
- 1464860
- Make
- FORD
- Model
- EXPEDITION
- Model Year
- 1997
- Component
- ENGINE
- Incident Date
- Apr 4, 2016
- Date Received
- Apr 29, 2018
- Data As Of
- Jul 1, 2026
Complaint Summary
ENGINE
Owner Narrative
COIL PACK, SPARK PLUG ISSUE. MY EXPEDITION SOUNDED LIKE IT WAS "MISSING". NOT SURE WHEN I 1ST HEARD IT. I TOOK IT IN FOR SOME MAINTENANCE- OIL CHANGE, CHANGE SPARK PLUGS, BASIC TUNE UP. BUT I WAS TOLD BY THE SHOP THAT THE COIL PACK/SPARK PLUGS WERE DEFECTIVE & IF I ATTENPTED TO CHANGE THE PLUGS & COULD THAT THERE IS A GOOD CHANCE IT WILL BLOW THE HEAD. THE SHOP REFUSED TO CHANGE THE PLUGS N COILS. STATING THAT THEY WILL NOT ATTEMPT IT, BEING AS THEY DO NOT WANT TO BE RESPONSIBLE FOR THE HEAD. SO, I HAVE TO LIVE WITH A DEFECTIVE ENGINE. FORD NEEDS TO OWN UP TO THE PROBLEM. IF THIS BLOWS WHILE I DRIVE IT & ANYONE GETS INJURED AS A RESULT, I WILL SUE FORD. THE 97 EXPEDITION IS A GREAT SUV. BUT I CAN'T BELIEVE THE COIL PACK/SPARK PLUG ISSUE HAS NOT BEEN INCLUDED IN ANY RECALLS! THIS IS A VERY SERIOUS & DANGEROUS & EXPENSIVE PROBLEM. SHAME ON YOU, FORD.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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