TruckCodex

Complaint 1443082

2017 VOLVO XC90 • ENGINE • incident Jan 25, 2018

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1443082
Make
VOLVO
Model
XC90
Model Year
2017
Component
ENGINE
Incident Date
Jan 25, 2018
Date Received
Jan 25, 2018
Data As Of
Jul 1, 2026

Complaint Summary

ENGINE

Owner Narrative

SOME MY16/17 XC90 OWNERS HAVE COMPLAINED ON SWEDESPEED ONLINE FORUM THAT THEIR COOLANT HOSE BROKE: HTTP://FORUMS.SWEDESPEED.COM/SHOWTHREAD.PHP?514873-ENGINE-COOLANT-PROBLEM FOR SOME CUSTOMER THE COOLANT HOSE BREAKS WHILE DRIVING ON THE HIGHWAY. IF THE COOLANT HOSE BREAKS, COOLANT LEAKS QUICKLY AND THE CAR WILL SHOW "STOP IMMEDIATELY" ON THE INSTRUMENT PANEL, WHICH MAY RESULT IN EMERGENCY MANEUVERS THAT ARE UNSAFE TO DO ON HIGHWAYS. IF ALL COOLANT IS LOST BEFORE THE CUSTOMER HAS A CHANCE TO STOP SAFELY, ENGINE MAY OVERHEAT AND FAIL, RESULTING IN THE CAR LOSING POWER, WHICH WILL ALSO BE DANGEROUS ESPECIALLY ON HIGHWAYS. VOLVO UPDATED THE COOLANT HOSE DESIGN. I CONTACTED VOLVO CUSTOMER CARE BUT THEY REFUSED TO ISSUE A SERVICE CAMPAIGN TO PROACTIVELY INSTALL THIS CRUCIAL UPDATED PART FOR THE REST OF US. NOTE THAT THIS HAS NOT HAPPENED TO ME YET, BUT I'M HOPING THAT VOLVO COULD ISSUE A SERVICE CAMPAIGN TO PREVENT THIS FROM HAPPENING TO MORE OWNERS.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

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Data sources & freshness

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FMCSA

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NHTSA

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

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EIA

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Transport Canada

Cross-border carrier registry and Canadian recall campaigns where applicable.

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