Complaint 1298791

Complaint Summary

ENGINE

Owner Narrative

I BOUGHT THE SUBJECT PICKUP IN 2014, I FOUND AFTER DRIVING IT THAT THE ENGINE WOULD LOSE POWER, WOULDN'T IDLE SMOOTHLY, AND IT WOULD BACKFIRE THRU THE THROTTLE BODY ELECTRONIC FUEL INJECTION. THE PROBLEM WAS AND IS INTERMITTENT, IT SOMETIMES HAPPENS WHEN PULLING INTO TRAFFIC, MAKING ME TRYING TO PULL OVER TO THE CURB. I TOOK IT THE LOCAL DODGE DEALERSHIP [ROCKY TOP DODGE, SEVIERVILLE TN] TO HAVE IT FIXED, THEY TUNED IT UP, CLEANED THE THROTTLE BODY AND A FEW OTHER THINGS AND SAID IT WAS OK. I PAID THEM $650+, PULLED OUT OF THE DEALERSHIP, AND THERE IT WAS DOING THE SAME THING. I IMMEDIATELY TURNED AROUND WENT BACK TO THE DEALERSHIP, THEY KEPT IT FOR 4 MORE DAYS, THEN TOLD ME THEY DIDN'T KNOW WHAT THE WHAT WAS AND COULDN'T FIX IT. I BEEN DRIVING JUST ABOUT EVERYDAY SINCE WITH THIS PROBLEM. I TRIED CONTACTING DODGE, THEY WERE SUPPOSE TO HAVE A REGIONAL REP CONTACT ME, THAT NEVER HAPPENED. IT JUST AMAZES ME THAT I AM THE ONLY PERSON IN THE COUNTRY HAVING THIS PROBLEM. I DID TAKE IT UPON MYSELF TO CHANGE ALL OF THE ENGINE SENSORS, THAT COSTS ME $300 TO DO IT MYSELF. I AM JUST HIGHLY FRUSTRATED WITH DODGE THAT THEY CAN'T TELL ME WHAT'S WRONG WITH THIS TRUCK AND FIX IT. I NEED HELP SINCE IT'S A SAFETY ISSUE.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.