Complaint 1264062
2014 CHEVROLET SILVERADO • ENGINE • incident Jan 7, 2016
Complaint Summary
ENGINE
Owner Narrative
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO HAVING THE VEHICLE REPAIRED FOR A MANUFACTURER RECALL CONCERNING THE 4 WHEEL DRIVE FUNCTION ABILITY. ALSO, THE ENGINE CONTROL MODULE WAS REPROGRAMMED. SHORTLY AFTER THE REPAIR BY THE DEALER, THE VEHICLE MANUALLY SHIFTED INTO 4 WHEEL DRIVE WHEN IN REVERSE OR DRIVE AND WOULD NOT DISENGAGE IN INCLEMENT WEATHER. IN ADDITION, THE VEHICLE IDLED ROUGHLY, SHUTTERED, AND THEN STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR FURTHER INSPECTION AND THE BATTERY WAS REPLACED. THE DEALER STATED THAT THERE WAS A FAULTY GROUND CONNECTION UNDER THE DASH PANEL. THE GROUND SURFACE WAS CLEANED AND THE WIRING WAS RE-GROUNDED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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