Complaint 1162842
2012 FORD F-550 • ENGINE • incident Mar 5, 2015
Complaint Summary
ENGINE
Owner Narrative
TL*THE CONTACT OWNS A 2012 FORD F-550. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE ENGINE LIGHT ILLUMINATED AS THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE A DIAGNOSTIC WAS PERFORMED WHICH LOCATED THE FAILURE AT THE COMPUTER SCANNER SYSTEM WAS SENDING THE INCORRECT READING TO THE ENGINE. THE DEALER REPROGRAMMED THE COMPUTER SCANNING SYSTEM. HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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