Complaint 1081317

Complaint Summary

ENGINE

Owner Narrative

I CURRENTLY OWN A 1997 FORD EXPEDITION THAT KEEPS SPITTING OUT SPARK PLUGS! !ST TIME WAS CYLINDER #3 THEN #7, THEN ON 3-6-2014 IT WAS #8 THEN ON 03/14/14 #2 AFTER STARTING THE ENGINE WITH THE HOOD OPEN LOOKING FOR WHAT I THOUGHT SOUNDED LIKE A VACUUM LEAK OR VALVE TICK ONLY TO HAVE THE SPARK PLUG BLOW OUT AND ALMOST TAKE OUT MY EYE!!! FORD HAS KNOWN FOR YEARS THAT THERE ARE MILLIONS OF VEHICLES OUT THERE ESPECIALLY FROM 1997 THROUGH 2005 AND STILL HAVE DONE NOTHING TO ASSIST IN EITHER FIXING THE PROBLEM OR COMPENSATING PEOPLE FOR THEIR LOSSES DUE TO THIS CRAP DESIGN THEY CAME OUT WITH THAT ONLY HAS THE HEADS OF THE MOTOR HOLDING THE SPARK PLUG IN WITH 4 THREADS!! I AM TOLD THAT THEY DO NOT HAVE A RECALL BECAUSE THEY BELIEVE THERE IS NO EMINENT DANGER INVOLVED WITH THE MALFUNCTION OF THIS DEFECT?? WHAT ABOUT - HEY THE MOTOR IS RUNNING SO THE FUEL INJECTOR IS SPEWING OUT FUEL ALL OVER THE MOTOR WHEN THE PLUG SHOOTS OUT LIKE A ROCKET AND THEN KNOCKS SOMEONE'S EYE OUT? FIRE DID U SAY?? EYE OUT?? NAAAH NO PROBLEM!!! I AM ALSO TOLD FROM MY MECHANIC THAT I WILL HAVE TO LIVE WITH THIS BECAUSE EVEN IF YOU REPLACE THE HEADS THAT HOLD THE PLUGS IN YOU WILL ONLY HAVE THE SAME PROBLEM AGAIN DOWN THE LINE. THIS IS NOT AN ANSWER. FORD NEEDS TO STEP UP AND FIX THE PROBLEM, MAKE A RECALL, REDESIGN THE HEADS AND STOP WITH THE B.S. BEFORE SOMEONE GETS HURT BAD!!! TOO MUCH TIME AND $$$ LOST FROM HAVING THIS PROBLEM GO TO THE SHOP EVERY [XXX] FEW MILES NOT TO MENTION THE TIME AND $$$ I AM LOOSING FROM WORK - JUST FIX IT FORD!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.