THE OUTBOUND GROUP INC
USDOT 749382 • DBA: THE OUTBOUND GROUP • 28795 GODDARD RD SUITE 200, ROMULUS, MI, 48174
Overview
Company profile from FMCSA Census File
Risk Signals1 flagged
Signals are auto-detected from FMCSA public records. This is not a regulatory determination.
Authority & Insurance
Operating authority, insurance filings, and BOC-3 status
Operating Authority
Active Insurance (5)
| Insurer | Type | Policy # | Status | Effective | Cancel Date |
|---|---|---|---|---|---|
| SECURA INSURANCE, A MUTUAL CO. | BIPD/Primary | A3334898 | ON FILE | Jan 1, 2021 | Jan 1, 2022 |
| PACIFIC FINANCIAL ASSOCIATION, INC. | TRUST FUND | NONE | ON FILE | Oct 31, 2013 | Oct 31, 2013 |
| COREPOINTE INSURANCE COMPANY | BIPD | CAX0000029 | ON FILE | Apr 30, 2013 | Apr 30, 2014 |
| NOVA CASUALTY COMPANY | SURETY | 85144 | ON FILE | Jul 30, 2010 | Jul 30, 2011 |
| LIBERTY INSURANCE CORPORATION | CARGO | YM714143682913 | ON FILE | Apr 30, 2008 | Apr 30, 2010 |
Insurance History (26 canceled/expired)
| Insurer | Type | Policy # | Status | Effective | Cancel Date |
|---|---|---|---|---|---|
| HALLMARK INSURANCE COMPANY | BIPD/Primary | C21700007 | REPLACED | Mar 4, 2020 | Jan 1, 2021 |
| HALLMARK INSURANCE COMPANY | BIPD/Primary | C21700007 | CANCELLED | Mar 4, 2020 | Feb 9, 2021 |
| AUTO OWNERS INSURANCE COMPANY | BIPD/Primary | 50-703569-00 | CANCELLED | Feb 5, 2020 | Mar 7, 2020 |
| AUTO OWNERS INSURANCE COMPANY | BIPD/Primary | 50-703569-00 | REPLACED | Feb 5, 2020 | Mar 4, 2020 |
| AUTO OWNERS INSURANCE COMPANY | BIPD/Primary | 50-703569-00 | CANCELLED | Apr 30, 2016 | Mar 1, 2020 |
| AUTO OWNERS INSURANCE COMPANY | BIPD/Primary | 50-703569-00 | REPLACED | Apr 30, 2016 | Apr 30, 2016 |
| AUTO OWNERS INSURANCE COMPANY | BIPD/Primary | 50-703569-00 | REPLACED | Apr 30, 2016 | Feb 5, 2020 |
| HAMILTON MUTUAL INSURANCE CO. | BIPD/Primary | 5E29547 | CANCELLED | Apr 30, 2015 | May 14, 2016 |
| HAMILTON MUTUAL INSURANCE CO. | BIPD/Primary | 5E29547 | REPLACED | Apr 30, 2015 | Apr 30, 2016 |
| GREAT WEST CASUALTY CO. | BIPD/Primary | MCP10270A | CANCELLED | Apr 30, 2014 | Jun 3, 2015 |
| GREAT WEST CASUALTY CO. | BIPD/Primary | MCP10270A | REPLACED | Apr 30, 2014 | Apr 30, 2015 |
| PACIFIC FINANCIAL ASSOCIATION, INC. | TRUST FUND | NONE | CANCELLED | Oct 31, 2013 | Oct 18, 2014 |
| PACIFIC FINANCIAL ASSOCIATION, INC. | TRUST FUND | NONE | CANCELLED | Oct 31, 2013 | Dec 31, 2016 |
| PACIFIC FINANCIAL ASSOCIATION, INC. | TRUST FUND | NONE | REPLACED | Jul 29, 2011 | Oct 31, 2013 |
| AUTO OWNERS INSURANCE COMPANY | BIPD/Primary | 4838846301 | REPLACED | Apr 30, 2011 | Apr 30, 2011 |
| AUTO OWNERS INSURANCE COMPANY | BIPD/Primary | 4838846301 | REPLACED | Apr 30, 2011 | Apr 30, 2013 |
| VANLINER INSURANCE COMPANY | BIPD/Primary | TRV5579001 | REPLACED | Apr 30, 2010 | Apr 30, 2011 |
| VANLINER INSURANCE COMPANY | BIPD/Primary | TRV5579000 | REPLACED | Apr 30, 2010 | Apr 30, 2010 |
| VANLINER INSURANCE COMPANY | BIPD/Primary | TRV5579001 | CANCELLED | Apr 30, 2010 | Jun 3, 2011 |
| LIBERTY MUTUAL INSURANCE CO. | SURETY | 013022429 | REPLACED | Jul 29, 2009 | Jul 30, 2010 |
| LIBERTY MUTUAL FIRE INSURANCE CO. | BIPD/Primary | AT214143682909 | REPLACED | Apr 30, 2008 | Apr 30, 2010 |
| PRAETORIAN INSURANCE COMPANY | CARGO | PICTN0001004 | CANCELLED | Apr 30, 2007 | Apr 30, 2008 |
| PRAETORIAN INSURANCE COMPANY | BIPD/Primary | PICTN0001003 | CANCELLED | Apr 30, 2007 | Apr 30, 2008 |
| FIDELITY & DEPOSIT CO. OF MARYLAND | SURETY | CANCELLED | Oct 28, 2003 | Aug 1, 2009 | |
| CITIZENS INSURANCE CO. OF AMERICA | CARGO | MPC 0021089 | REPLACED | Jun 30, 1998 | Apr 30, 2007 |
| CITIZENS INSURANCE CO. OF AMERICA | BIPD/Primary | TC 0004394 | REPLACED | Jun 30, 1998 | Apr 30, 2007 |
Insurance Events Timeline
| Event | Insurer | Policy # | Type | Event Date | Cancel Date |
|---|---|---|---|---|---|
| TERM/REPL | SECURA INSURANCE, A MUTUAL CO. | A3334898 | BIPD/Primary | Jan 1, 2022 | Jan 1, 2022 |
| TERM/CANCL | HALLMARK INSURANCE COMPANY | C21700007 | BIPD/Primary | Feb 9, 2021 | Feb 9, 2021 |
| TERM/REPL | HALLMARK INSURANCE COMPANY | C21700007 | BIPD/Primary | Jan 1, 2021 | Jan 1, 2021 |
| TERM/CANCL | AUTO OWNERS INSURANCE COMPANY | 50-703569-00 | BIPD/Primary | Mar 7, 2020 | Mar 7, 2020 |
| TERM/REPL | AUTO OWNERS INSURANCE COMPANY | 50-703569-00 | BIPD/Primary | Mar 4, 2020 | Mar 4, 2020 |
| TERM/CANCL | AUTO OWNERS INSURANCE COMPANY | 50-703569-00 | BIPD/Primary | Mar 1, 2020 | Mar 1, 2020 |
| TERM/REPL | AUTO OWNERS INSURANCE COMPANY | 50-703569-00 | BIPD/Primary | Feb 5, 2020 | Feb 5, 2020 |
| CANCEL | PACIFIC FINANCIAL ASSOCIATION, INC. | NONE | TRUST FUND | Dec 31, 2016 | Dec 31, 2016 |
| TERM/CANCL | HAMILTON MUTUAL INSURANCE CO. | 5E29547 | BIPD/Primary | May 14, 2016 | May 14, 2016 |
| TERM/REPL | AUTO OWNERS INSURANCE COMPANY | 50-703569-00 | BIPD/Primary | Apr 30, 2016 | Apr 30, 2016 |
| TERM/REPL | HAMILTON MUTUAL INSURANCE CO. | 5E29547 | BIPD/Primary | Apr 30, 2016 | Apr 30, 2016 |
| TERM/CANCL | GREAT WEST CASUALTY CO. | MCP10270A | BIPD/Primary | Jun 3, 2015 | Jun 3, 2015 |
| TERM/REPL | GREAT WEST CASUALTY CO. | MCP10270A | BIPD/Primary | Apr 30, 2015 | Apr 30, 2015 |
| TERM/CANCL | PACIFIC FINANCIAL ASSOCIATION, INC. | NONE | TRUST FUND | Oct 18, 2014 | Oct 18, 2014 |
| CANCEL | COREPOINTE INSURANCE COMPANY | CAX0000029 | BIPD | Apr 30, 2014 | Apr 30, 2014 |
| TERM/REPL | PACIFIC FINANCIAL ASSOCIATION, INC. | NONE | TRUST FUND | Oct 31, 2013 | Oct 31, 2013 |
| TERM/REPL | PACIFIC FINANCIAL ASSOCIATION, INC. | NONE | TRUST FUND | Oct 31, 2013 | Oct 31, 2013 |
| TERM/REPL | AUTO OWNERS INSURANCE COMPANY | 4838846301 | BIPD/Primary | Apr 30, 2013 | Apr 30, 2013 |
| CANCEL | NOVA CASUALTY COMPANY | 85144 | SURETY | Jul 30, 2011 | Jul 30, 2011 |
| TERM/CANCL | VANLINER INSURANCE COMPANY | TRV5579001 | BIPD/Primary | Jun 3, 2011 | Jun 3, 2011 |
| TERM/REPL | VANLINER INSURANCE COMPANY | TRV5579001 | BIPD/Primary | Apr 30, 2011 | Apr 30, 2011 |
| TERM/REPL | AUTO OWNERS INSURANCE COMPANY | 4838846301 | BIPD/Primary | Apr 30, 2011 | Apr 30, 2011 |
| TERM/REPL | LIBERTY MUTUAL INSURANCE CO. | 013022429 | SURETY | Jul 30, 2010 | Jul 30, 2010 |
| TERM/REPL | VANLINER INSURANCE COMPANY | TRV5579000 | BIPD/Primary | Apr 30, 2010 | Apr 30, 2010 |
| TERM/REPL | LIBERTY INSURANCE CORPORATION | YM714143682913 | CARGO | Apr 30, 2010 | Apr 30, 2010 |
| TERM/REPL | LIBERTY MUTUAL FIRE INSURANCE CO. | AT214143682909 | BIPD/Primary | Apr 30, 2010 | Apr 30, 2010 |
| CANCEL | FIDELITY & DEPOSIT CO. OF MARYLAND | — | SURETY | Aug 1, 2009 | Aug 1, 2009 |
| CANCEL | PRAETORIAN INSURANCE COMPANY | PICTN0001003 | BIPD/Primary | Apr 30, 2008 | Apr 30, 2008 |
| CANCEL | PRAETORIAN INSURANCE COMPANY | PICTN0001004 | CARGO | Apr 30, 2008 | Apr 30, 2008 |
| TERM/REPL | CITIZENS INSURANCE CO. OF AMERICA | MPC 0021089 | CARGO | Apr 30, 2007 | Apr 30, 2007 |
| TERM/REPL | CITIZENS INSURANCE CO. OF AMERICA | TC 0004394 | BIPD/Primary | Apr 30, 2007 | Apr 30, 2007 |
Authority Revocations
| Authority | Docket | Reason | Date |
|---|---|---|---|
| BROKER | MC-339422 | INVOLUNTARY REVOCATION | Unknown |
| COMMON | MC-339422 | INVOLUNTARY REVOCATION | Unknown |
| CONTRACT | MC-339422 | INVOLUNTARY REVOCATION | Unknown |
| COMMON | MC-339422 | INVOLUNTARY REVOCATION | Unknown |
| CONTRACT | MC-339422 | INVOLUNTARY REVOCATION | Unknown |
Authority Action History (19 events)
| Docket | Authority Type | Original Action | Served Date | Disposition | Decided Date |
|---|---|---|---|---|---|
| MC339422 | CONTRACT | INVOLUNTARY REVOCATION | Mar 2, 2020 | DISCONTINUED REVOCATION | Mar 3, 2020 |
| MC339422 | COMMON | INVOLUNTARY REVOCATION | Mar 2, 2020 | DISCONTINUED REVOCATION | Mar 3, 2020 |
| MC339422 | COMMON | INVOLUNTARY REVOCATION | Feb 3, 2020 | DISCONTINUED REVOCATION | Mar 2, 2020 |
| MC339422 | CONTRACT | INVOLUNTARY REVOCATION | Feb 3, 2020 | DISCONTINUED REVOCATION | Mar 2, 2020 |
| MC339422 | MOTOR PROPERTY COMMON CARRIER | REINSTATED | Jun 3, 2016 | — | Unknown |
| MC339422 | MOTOR PROPERTY CONTRACT CARRIER | REINSTATED | Jun 3, 2016 | — | Unknown |
| MC339422 | BROKER | INVOLUNTARY REVOCATION | Sep 22, 2014 | DISCONTINUED REVOCATION | Sep 26, 2014 |
| MC339422 | COMMON | INVOLUNTARY REVOCATION | Apr 3, 2014 | DISCONTINUED REVOCATION | Apr 30, 2014 |
| MC339422 | CONTRACT | INVOLUNTARY REVOCATION | Apr 3, 2014 | DISCONTINUED REVOCATION | Apr 30, 2014 |
| MC339422 | BROKER | INVOLUNTARY REVOCATION | Jul 5, 2011 | DISCONTINUED REVOCATION | Aug 1, 2011 |
| MC339422 | MOTOR PROPERTY COMMON CARRIER | REINSTATED | Jun 15, 2011 | REVOKED | May 23, 2016 |
| MC339422 | MOTOR PROPERTY CONTRACT CARRIER | REINSTATED | Jun 15, 2011 | REVOKED | May 23, 2016 |
| MC339422 | BROKER | INVOLUNTARY REVOCATION | Jul 6, 2009 | DISCONTINUED REVOCATION | Aug 4, 2009 |
| MC339422 | COMMON | INVOLUNTARY REVOCATION | Apr 3, 2008 | DISCONTINUED REVOCATION | May 1, 2008 |
| MC339422 | CONTRACT | INVOLUNTARY REVOCATION | Apr 3, 2008 | DISCONTINUED REVOCATION | May 1, 2008 |
| MC339422 | PROPERTY BROKER | GRANTED | Nov 7, 2003 | REVOKED | Jan 9, 2017 |
| MC339422 | MOTOR PROPERTY CONTRACT CARRIER | GRANTED | Jul 31, 1998 | REVOKED | Jun 13, 2011 |
| MC339422 | MOTOR PROPERTY COMMON CARRIER | GRANTED | Jul 31, 1998 | REVOKED | Jun 13, 2011 |
| MC339422 | PROPERTY BROKER | DISMISSED | Jun 30, 1998 | — | Unknown |
Safety & Inspections
SMS BASIC scores, inspection history, and out-of-service rates
SMS BASIC Scores
Higher percentile = worse safety performance relative to peers. Scores at or above 75% trigger FMCSA alerts.
Inspection Activity (24 months)
Monthly inspection counts with OOS months highlighted. Hover bars for details.
Inspection Activity Map
2 states • 8 inspections
Violation Summary (17 violations from 8 inspections)
| Code | Description | # Violations | # OOS | Severity Wt | BASIC |
|---|---|---|---|---|---|
| FMCSR:392.2 | Operating a CMV while ill or fatigued | 3 | 0 | 8 | Unsafe Driving |
| FMCSR:393.9(a) | Inoperable required lamps | 3 | 0 | 3 | Vehicle Maintenance |
| FMCSR:393.11 | Lighting devices/reflectors | 2 | 0 | 3 | Vehicle Maintenance |
| FMCSR:390.3(e) | Driver prohibited from performing safety sensitive functions per 382.501(a) in the Drug and Alcohol Clearinghouse | 2 | 2 | — | General/Admin |
| FMCSR:393.86(a)(1) | Rear end protection (ICC bumper) missing/defective | 1 | 0 | 5 | Vehicle Maintenance |
| FMCSR:393.100(c) | Failure to prevent cargo shifting | 1 | 1 | — | Vehicle Maintenance |
| FMCSR:393.95(a) | Emergency equipment - fire extinguisher missing/defective | 1 | 0 | 5 | Vehicle Maintenance |
| FMCSR:393.45(b)(2) | Brake tubing/hoses inadequate | 1 | 0 | 7 | Vehicle Maintenance |
| FMCSR:396.3(a)(1) | Inspection/repair/maintenance - general | 1 | 1 | 5 | Vehicle Maintenance |
| FMCSR:393.47(e) | Slack adjuster defective | 1 | 0 | 7 | Vehicle Maintenance |
| FMCSR:393.53(b) | Steering system components worn | 1 | 0 | 7 | Vehicle Maintenance |
Peer Context
This carrier vs national averages. Lower is better for all metrics.
National averages: vehicle OOS 23.4%, driver OOS 6.7%, violations per inspection ~1.8. Based on FMCSA MCSAP program data.
Inspection History (8 inspections)
| Date | Report # | Station | State | Level | Vehicle | Violations | Top Codes | OOS |
|---|---|---|---|---|---|---|---|---|
| May 20, 2025 | 84743525 | Roadside | MI | Level 3 | INTL STRAIGHT TRUCK | 0 | — | No |
| Jul 22, 2024 | 82204733 | GRASS LAKE SCALE E/B | MI | Level 2 | INTL TRUCK TRACTOR | 1 | 393.86(a)(1) | No |
| Jun 20, 2024 | 81932851 | WB I96 @ WB SCALE | MI | Level 1 | STOU SEMI-TRAILER | 4 | 393.11, 393.100(c), 393.95(a) | Yes |
| Nov 29, 2023 | 80268240 | ROADSIDE | OH | Level 2 | STOU SEMI-TRAILER | 2 | 390.3(e), 392.2 | Yes |
| Jul 19, 2023 | 79185439 | GRASS LAKE SCALE E/B | MI | Level 1 | INTL TRUCK TRACTOR | 2 | 393.11, 393.45(b)(2) | No |
| Jun 21, 2023 | 78957547 | ROAD | MI | Level 3 | INTL TRUCK TRACTOR | 1 | 392.2 | No |
| Jun 16, 2023 | 78914740 | GRASS LAKE SCALE W/B | MI | Level 2 | STOU SEMI-TRAILER | 2 | 393.9(a) | No |
| Apr 13, 2023 | 78354557 | I-94 E/B GRASS LAKE SCALE | MI | Level 1 | — | 5 | 396.3(a)(1), 393.47(e), 393.53(b) | Yes |
Inspection analytics
Monthly cadence, frequent stations, and violation mix
Inspections per month (24 mo)
Most frequent inspection stations
Violations by BASIC category
Recent Crashes
25 crash records from FMCSA Crash File
Crash History (25 records)
| Date | State | Severity | Fatalities | Injuries | City | Location | VIN | Carrier Name at Crash |
|---|---|---|---|---|---|---|---|---|
| Dec 5, 2024 | MI | TOW | 0 | 0 | Plymouth Twp | ANN ARBOR | ...133152 | THE OUTBOUND GROUP INC |
| Nov 29, 2023 | OH | TOW | 0 | 0 | WOODVILLE | US 20 | ...544085 | THE OUTBOUND GROUP |
| Jan 26, 2023 | MI | TOW | 0 | 0 | WARREN | W I 696 | ...448199 | THE OUTBOUND GROUP INC |
| Nov 11, 2019 | OH | INJURY | 0 | 1 | — | — | — | — |
| May 3, 2018 | MI | TOW | 0 | 0 | — | — | — | — |
| Nov 30, 2015 | MI | INJURY | 0 | 2 | — | — | — | — |
| May 26, 2015 | MI | TOW | 0 | 0 | — | — | — | — |
| Feb 3, 2015 | MI | TOW | 0 | 0 | — | — | — | — |
| Jul 14, 2014 | MI | TOW | 0 | 0 | — | — | — | — |
| Jan 27, 2014 | MI | TOW | 0 | 0 | — | — | — | — |
| Oct 11, 2013 | MI | TOW | 0 | 0 | — | — | — | — |
| May 8, 2013 | MI | INJURY | 0 | 2 | — | — | — | — |
| Mar 16, 2013 | MI | INJURY | 0 | 1 | — | — | — | — |
| Nov 12, 2012 | MI | TOW | 0 | 0 | — | — | — | — |
| Jul 24, 2012 | OH | INJURY | 0 | 1 | — | — | — | — |
| Apr 30, 2012 | MI | TOW | 0 | 0 | — | — | — | — |
| May 28, 2009 | OH | TOW | 0 | 0 | — | — | — | — |
| Jun 20, 2008 | MI | TOW | 0 | 0 | — | — | — | — |
| May 30, 2008 | MI | TOW | 0 | 0 | — | — | — | — |
| Mar 12, 2008 | MI | TOW | 0 | 0 | — | — | — | — |
| Mar 5, 2008 | OH | INJURY | 0 | 1 | — | — | — | — |
| Sep 4, 2007 | MI | TOW | 0 | 0 | — | — | — | — |
| Aug 15, 2007 | MI | TOW | 0 | 0 | — | — | — | — |
| Aug 13, 2007 | MI | TOW | 0 | 0 | — | — | — | — |
| Nov 7, 2006 | MI | TOW | 0 | 0 | — | — | — | — |
Compliance Timeline
59 events merged from authority, insurance, enforcement, OOS, crash, MCS-150, and safety rating records
Showing most recent 25 of 59 events