TruckCodex

TIM NEFF TOWING INC

BEAUMONT, TX

DBA: TNT WRECKER SERVICE

USDOT 660270 Active CORPORATION Based in BEAUMONT, TX

TIM NEFF TOWING INC is a corporation based in BEAUMONT, TX, registered with the FMCSA under USDOT 660270. The carrier is currently active in FMCSA's records, with a safety rating of S. MCS-150 self-reporting puts the fleet at 20 power units and 17 drivers, with 23 roadside inspections on file and a peak out-of-service rate of 6.3%. Use this page to verify the carrier's authority and insurance, review its inspection and crash history, and cross-reference live data on FMCSA SAFER before booking a load or onboarding a partner.

Carrier Overview

TIM NEFF TOWING INC is a mid-sized fleet, operating 20 power units and 17 drivers, organized as a corporation, based in Beaumont, TX. Across 18 roadside inspections in the last 24 months, the fleet recorded an 11.1% out-of-service rate, with 2 reportable crashes. BIPD/Primary insurance is on file with AXIS INSURANCE COMPANY, and operating authority is active for common.

Power Units
20
Drivers
17
Inspections
23
last 24 months included
OOS Rate (peak)
6.3%
driver or vehicle, whichever higher
Crashes (24m)
2
26 all-time
Authorities
1
1 active

Active filings

Process Agent
ALLAMERICAN AGENTS OF PROCESS
BOC-3 on file
Operating Authority
MC MC303268
ACTIVE

Safety Snapshot

Inspection Profile

18 roadside inspections over the last 24 months, up 260% versus the prior 24 months, concentrated in TX (15) and LA (3), with Level 1 inspections the most common.

Violation Profile

11.1% out-of-service rate.

Fleet Profile

The fleet comprises 20 power units (mid-sized fleet) and 17 drivers; Peterbilt, Lufk, and Other are the most-inspected makes.

Compliance

Operating Authority
Common 1 active
Full authority records below ↓
Active Insurance
No active policies on file.
vs. National Average
Vehicle OOS Rate 6.3% vs 23.4% -17.1 pts
Driver OOS Rate 0.0% vs 6.7% -6.7 pts
Violations per Inspection 0.00 vs 1.80 -1.80
BOC-3 Process Agent
ALLAMERICAN AGENTS OF PROCESS
Serves 107,529 carriers
Location & Contact
7583 GARTH ROAD
BEAUMONT, TX 77705
Phone: 4098425155
Email: [email protected]
Registration
USDOT 660270
Entity CORPORATION
Operation A
MCS-150 mileage 709,500 mi
Safety Rating S

Risk Signals

Authority revoked
1 revocation on record.

Out-of-Service rate vs same-size peers FMCSA roadside inspections, % placed out-of-service

Compared against 48,282 ACTIVE carriers operating 10–30 power units (±50% of this carrier's 20 unit fleet).

This carrier — Driver OOS
0%
Drivers placed out-of-service at roadside inspections
Peer median
0%
Median across 48,282 same-size peers
Verdict
On par with peers
Delta 0 pts vs peer median (lower is safer)
This carrier — Vehicle OOS
6.3%
Vehicles placed out-of-service at roadside inspections
Peer median
20%
Median across 48,282 same-size peers
Verdict
Safer than peers
Delta -13.7 pts vs peer median (lower is safer)

Authority gap detected (1)

  • Common (Property) authority was inactive from Aug 18, 2003 to Dec 28, 2004 (498 days)
Inspection Analytics Monthly activity · BASIC mix · state map

Monthly Inspection Activity (24 months)

2024-06 2026-03

Activity by State

States this carrier has been inspected in over the past 24 months.
State Inspections OOS OOS % Last Inspection
Texas (TX) 14 1 7.1% Oct 16, 2025
Louisiana (LA) 3 1 33.3% Mar 6, 2026
Vehicle Fleet Top makes and models observed in roadside inspections
Make Model Inspections
Peterbilt 17
Lufk 2
Other 2
Kaly 1
Lufkin 1
Xlsp 1
Xlst 1
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores

SMS data not available

FMCSA's Safety Measurement System has not published per-BASIC scores for this carrier yet. This typically means the carrier doesn't meet minimum exposure thresholds (inspections/power units), or their SMS snapshot hasn't been ingested.

Recent Inspections (23 rows) View all 23 →
Inspection # Date ▼ State Level Station Vehicle Violations Top Codes OOS
87260622 Mar 6, 2026 LA 2 IOWA LA — 2 — No
86935592 Feb 2, 2026 LA 3 LEESVILLE LA
PETERBILT TRUCK TRACTOR
TX R164801 · 1XPWD49X8FD237907
1 — Yes
86097161 Oct 16, 2025 TX 2 tx-ih-0045-in-galveston-co.-(0-23
PTRB STRAIGHT TRUCK
TX K207521 · 2NP3XJ0X7JM490154
0 — No
86081392 Oct 16, 2025 TX 1 IH10 WB WINNIE SCALE
PTRB TRUCK TRACTOR
TX R231963 · 1XP5DB9X94D823321
1 — No
85732428 Sep 8, 2025 LA 2 VINTON LA
PETERBILT TRUCK TRACTOR
TX R713240 · 1XPXP4EX0LD640244
1 — No
84877532 Jun 3, 2025 TX 2 US59 NB NACODOCHES SCALE
PTRB TRUCK TRACTOR
TX R408679 · 1XPXP4EX8LD667319
0 — No
84468698 Apr 21, 2025 TX 2 US59 NB QUEEN CITY SCALE
PTRB TRUCK TRACTOR
TX R679188 · 1XPXD40X08D739654
0 — No
83017807 Oct 24, 2024 TX 2 IH10 EB BROOKSHIRE SCALE
PTRB TRUCK TRACTOR
TX R231960 · 1XP5DB9X92N572663
0 — No
82144432 Jun 28, 2024 TX 1 7583 GARTH ROAD
PTRB TRUCK TRACTOR
TX R408712 · 1NPXX4TX3LD678399
0 — No
82064481 Jun 28, 2024 TX 1 7583 GARTH ROAD
PTRB TRUCK TRACTOR
TX R315780 · 1NPXX4TX1KD495873
0 — No
82064239 Jun 28, 2024 TX 1 7583 GARTH ROAD
PTRB TRUCK TRACTOR
TX R408679 · 1XPXP4EX8LD667319
0 — No
82064238 Jun 28, 2024 TX 1 7583 GARTH ROAD
PTRB TRUCK TRACTOR
TX R557547 · 1XP5DB9X57D666410
0 — No
82064176 Jun 28, 2024 TX 1 7583 GARTH ROAD
PTRB TRUCK TRACTOR
TX R258870 · 1XPWD49X7CD151421
0 — No
82064174 Jun 28, 2024 TX 1 —
PTRB TRUCK TRACTOR
TX R557415 · 1XPXP4EX1PD798114
0 — No
82064113 Jun 28, 2024 TX 1 —
PTRB TRUCK TRACTOR
TX R494185 · 1NPXX4TX7ND777858
0 — No
81856722 Jun 11, 2024 TX 2 tx-us-90-w/b-918-mm
PTRB STRAIGHT TRUCK
TX R258871 · 1NPTX7EX2CD139656
3 — Yes
81868612 Jun 4, 2024 TX 1 TX288 NB ANGLETON SCALE
PTRB TRUCK TRACTOR
TX R231960 · 1XP5DB9X92N572663
4 — No
81486547 Apr 25, 2024 TX 2 tx-lat:30---31-28.86n
PTRB TRUCK TRACTOR
TX R231965 · 1XPFDBEX14D823503
0 — No
79333703 Jul 26, 2023 TX 2 tx-us-90-e/b-916 — 6 — No
78624942 May 12, 2023 TX 1 — — 0 — No
78624930 May 12, 2023 TX 1 — — 0 — No
78624929 May 12, 2023 TX 1 — — 0 — No
78624926 May 12, 2023 TX 1 7583 GARTH ROAD — 0 — No
Recent Crashes (26 rows) View all 26 →
Report # Date ▼ State Fatalities Injuries Tow Hazmat Severity
TX7A6BHQE1P6 Oct 28, 2025 TX 0 0 Yes Yes Tow
LA2024084574 Jul 9, 2024 LA 0 0 Yes Yes Tow
TX6KJBHQE10T Apr 17, 2023 TX 0 1 Yes Yes Injury
TX6CFDHQE1YS Jul 1, 2022 TX 0 0 Yes Yes Tow
TX660DHQE1RO Nov 13, 2021 TX 0 1 Yes Yes Injury
LA0210011788 Mar 10, 2021 LA 0 0 Yes Yes Tow
LA0200032360 Sep 12, 2020 LA 0 4 Yes Yes Injury
TX5LEAHQE12S Oct 31, 2019 TX 0 0 Yes Yes Tow
TX5J6AHQE1NX Aug 12, 2019 TX 0 2 No Yes Injury
TX4RDEHQE1W7 Nov 10, 2016 TX 0 2 Yes Yes Injury
TX476DHQE1DF Oct 14, 2014 TX 0 1 Yes Yes Injury
TX45LEHQE150 Sep 17, 2014 TX 0 4 No Yes Injury
TX3PKDHQE1ZH Jan 23, 2013 TX 0 2 No Yes Injury
TX33Y8HQE1EE Dec 13, 2010 TX 0 0 Yes Yes Tow
TX30EAHQE126 Jun 10, 2010 TX 0 0 Yes Yes Tow
TX245506401I Jul 30, 2009 TX 0 0 Yes Yes Tow
TX245503500U Jun 23, 2009 TX 0 2 Yes Yes Injury
TX245494500X Apr 3, 2009 TX 0 0 Yes Yes Tow
TX245473305F Aug 13, 2008 TX 0 0 Yes Yes Tow
TX2454412001 Sep 21, 2007 TX 0 0 Yes Yes Tow
TX245408900M Nov 9, 2006 TX 0 1 Yes Yes Injury
TX2453706012 Jul 14, 2005 TX 1 0 No Yes Fatal
TX245334901K Nov 4, 2004 TX 0 0 Yes Yes Tow
TX2453124025 Mar 10, 2004 TX 0 1 No Yes Injury
TX5191400266 Dec 27, 2000 TX 0 0 Yes Yes Tow
Authority Records (1 docket)
COMMON
MC303268
Active
—
View full authority record →
MC Certificate Documents (1 PDF)

Operating-authority certificates and decision notices filed with FMCSA. Each PDF is the original 2-page daily record. Click a row to view or download.

Date Docket Action Authority PDF
Dec 28, 2004 MC303268-C REI REINSTATEMENT View PDF →
Insurance Coverage Timeline (52 rows)

Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.

Insurer Policy # Type Effective Cancel Status
AXIS INSURANCE COMPANY AXSAT-00264-02 BIPD/Primary Jun 1, 2019 Jun 1, 2020 REPLACED
AXIS INSURANCE COMPANY AXSA-00264-00 BIPD/Primary Jun 1, 2017 Jun 1, 2019 CANCELLED
STATE NATIONAL INSURANCE CO., INC. XNDA-02095-00 BIPD/Primary Jun 1, 2016 Jun 1, 2017 CANCELLED
ATLANTIC SPECIALTY INSURANCE COMPANY 613-00-00-31-0002 BIPD/Primary Jun 1, 2015 Jun 1, 2016 CANCELLED
ATLANTIC SPECIALTY INSURANCE COMPANY 613-00-00-31-0001 BIPD/Primary Jun 1, 2014 Jun 1, 2015 CANCELLED
ATLANTIC SPECIALTY INSURANCE COMPANY 613000031-0000 BIPD/Primary Jun 1, 2013 Jun 1, 2014 CANCELLED
TRUCK INSURANCE EXCHANGE 60440-96-46 CARGO Jul 8, 2011 Jul 15, 2013 CANCELLED
FARMERS TEXAS COUNTY MUTUAL INSURANCE COMPANY 60501-29-15 BIPD/Primary Jun 1, 2011 Jun 1, 2013 REPLACED
FARMERS TEXAS COUNTY MUTUAL INSURANCE COMPANY 60501-29-15 BIPD/Primary Jun 1, 2011 Jul 15, 2013 CANCELLED
PRAETORIAN INSURANCE COMPANY P0032 560 807 BIPD/Primary Jun 1, 2010 Jun 1, 2011 CANCELLED
PRAETORIAN INSURANCE COMPANY P0032 560 807 CARGO Jun 1, 2010 Jun 1, 2011 CANCELLED
PRAETORIAN INSURANCE COMPANY P0032 560 562 BIPD/Primary Jun 1, 2009 Jun 1, 2010 REPLACED
PRAETORIAN INSURANCE COMPANY P0032 560 562 CARGO Jun 1, 2009 Jun 1, 2010 REPLACED
PRAETORIAN INSURANCE COMPANY P0032 560 330 BIPD/Primary Apr 22, 2009 Jun 1, 2009 REPLACED
PRAETORIAN INSURANCE COMPANY P0032 560 330 BIPD/Primary Apr 22, 2009 Jun 28, 2009 CANCELLED
PRAETORIAN INSURANCE COMPANY P0032 560 330 CARGO Jun 1, 2008 Jun 1, 2009 REPLACED
PRAETORIAN INSURANCE COMPANY P0032 560 330 CARGO Jun 1, 2008 Jun 28, 2009 CANCELLED
PRAETORIAN INSURANCE COMPANY P0032 560 330 BIPD/Primary Jun 1, 2008 Apr 22, 2009 REPLACED
PRAETORIAN INSURANCE COMPANY P0032 560 330 BIPD/Primary Jun 1, 2008 May 22, 2009 CANCELLED
PRAETORIAN INSURANCE COMPANY P0032 560 067 CARGO Jun 1, 2007 Jun 29, 2008 CANCELLED
PRAETORIAN INSURANCE COMPANY P0032 560 067 BIPD/Primary Jun 1, 2007 Jun 29, 2008 CANCELLED
PRAETORIAN INSURANCE COMPANY P0032 560 067 BIPD/Primary Jun 1, 2007 Jun 1, 2008 REPLACED
PRAETORIAN INSURANCE COMPANY P0032 560 067 CARGO Jun 1, 2007 Jun 1, 2008 REPLACED
CLARENDON NATIONAL INS. CO. N010 500 051 CARGO Jun 1, 2006 Jun 28, 2007 CANCELLED
CLARENDON NATIONAL INS. CO. N010 500 051 CARGO Jun 1, 2006 Jun 1, 2007 REPLACED
Compliance Timeline Merged authority / insurance / enforcement events
  1. Jun 1, 2020
    insurance
    TERM/REPL — AXIS INSURANCE COMPANY
  2. Jun 1, 2019
    insurance
    CANCEL — AXIS INSURANCE COMPANY
  3. May 24, 2019
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  4. Jun 1, 2017
    insurance
    CANCEL — STATE NATIONAL INSURANCE CO., INC.
  5. May 25, 2017
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  6. Jun 1, 2016
    insurance
    CANCEL — ATLANTIC SPECIALTY INSURANCE COMPANY
  7. May 27, 2016
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  8. Jun 1, 2015
    insurance
    CANCEL — ATLANTIC SPECIALTY INSURANCE COMPANY
  9. May 26, 2015
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  10. Jun 1, 2014
    insurance
    CANCEL — ATLANTIC SPECIALTY INSURANCE COMPANY
  11. May 23, 2014
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  12. Jul 15, 2013
    insurance
    TERM/CANCL — FARMERS TEXAS COUNTY MUTUAL INSURANCE COMPANY
  13. Jul 15, 2013
    insurance
    CANCEL — TRUCK INSURANCE EXCHANGE
  14. Jun 1, 2013
    insurance
    TERM/REPL — FARMERS TEXAS COUNTY MUTUAL INSURANCE COMPANY
  15. Jun 1, 2011
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  16. Jun 1, 2011
    insurance
    CANCEL — PRAETORIAN INSURANCE COMPANY
  17. Jun 1, 2010
    insurance
    TERM/REPL — PRAETORIAN INSURANCE COMPANY
  18. Jun 28, 2009
    insurance
    TERM/CANCL — PRAETORIAN INSURANCE COMPANY
  19. Jun 1, 2009
    insurance
    TERM/REPL — PRAETORIAN INSURANCE COMPANY
  20. May 22, 2009
    insurance
    TERM/CANCL — PRAETORIAN INSURANCE COMPANY
  21. Apr 22, 2009
    insurance
    TERM/REPL — PRAETORIAN INSURANCE COMPANY
  22. Jun 29, 2008
    insurance
    TERM/CANCL — PRAETORIAN INSURANCE COMPANY
  23. Jun 1, 2008
    insurance
    TERM/REPL — PRAETORIAN INSURANCE COMPANY
  24. Jun 28, 2007
    insurance
    TERM/CANCL — CLARENDON NATIONAL INS. CO.
  25. Jun 1, 2007
    insurance
    TERM/REPL — CLARENDON NATIONAL INS. CO.
  26. Jun 1, 2006
    insurance
    CANCEL — CAROLINA CASUALTY INSURANCE CO.
  27. Jun 1, 2006
    insurance
    CANCEL — CAROLINA CASUALTY INSURANCE CO.
  28. May 26, 2006
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  29. Jun 1, 2005
    insurance
    CANCEL — CAROLINA CASUALTY INSURANCE CO.
  30. Jun 1, 2005
    insurance
    CANCEL — CAROLINA CASUALTY INSURANCE CO.
  31. May 31, 2005
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  32. Dec 28, 2004
    authority
    REINSTATED — MOTOR PROPERTY COMMON CARRIER
    Details →
  33. Jun 1, 2004
    insurance
    CANCEL — CAROLINA CASUALTY INSURANCE CO.
  34. Jun 1, 2004
    insurance
    CANCEL — CAROLINA CASUALTY INSURANCE CO.
  35. Aug 18, 2003
    authority
    REVOKED — MOTOR PROPERTY COMMON CARRIER
    Details →
  36. Aug 18, 2003
    authority gap
    Common (Property) authority inactive: 498 days (through Dec 28, 2004)
  37. Jun 9, 2003
    insurance
    CANCEL — CAROLINA CASUALTY INSURANCE CO.
  38. Jun 1, 2003
    insurance
    CANCEL — CAROLINA CASUALTY INSURANCE CO.
  39. Jun 1, 2003
    authority
    Authority revoked — INVOLUNTARY REVOCATION
  40. Jul 23, 2002
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for
Related Records Cross-references to every adjacent page
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Carrier Records
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How to verify TIM NEFF TOWING INC

  1. Verify USDOT and MC numbers match the carrier's documents. Compare the USDOT number and MC docket on this page to the numbers on the carrier's invoice, rate confirmation, or load-board listing. A mismatch between the carrier's claimed numbers and the registered legal name is the single most common red flag.
  2. Check active operating authority and insurance status. Confirm the Authority Records show at least one ACTIVE docket for the type of operation you're booking, and that the Active Insurance card lists a current BIPD/Primary policy. A revoked authority or uninsured carrier cannot legally operate.
  3. Review safety rating and SMS BASIC scores. Check the carrier's FMCSA safety rating (if any) and the SMS BASIC table. A high percentile in any BASIC category — especially Unsafe Driving, HOS, or Vehicle Maintenance — is worth investigating before tendering a load.
  4. Examine inspection and crash history. Open the Inspection History and Crash History subpages for the full record. Look for patterns: repeat OOS findings on the same unit, multiple crashes in a short window, or violations clustered in one BASIC category.
  5. Cross-reference real-time data with FMCSA SAFER. For the most current snapshot — within 24 hours of any insurer filing or authority change — click through to the FMCSA SAFER lookup. TruckCodex mirrors SAFER and L&I daily; SAFER itself reflects filings within 24 hours.

Frequently asked questions about TIM NEFF TOWING INC

Is TIM NEFF TOWING INC an active motor carrier? ▾
Yes. TIM NEFF TOWING INC is registered with the FMCSA under USDOT 660270 and is currently shown as Active in the agency's Motor Carrier Management Information System (MCMIS). Active status means the carrier may legally operate, contingent on continuous insurance and authority filings.
What is TIM NEFF TOWING INC's safety rating? ▾
TIM NEFF TOWING INC's FMCSA safety rating is S. Safety ratings are assigned only after a formal compliance review; most carriers in the FMCSA database are unrated.
How many inspections has TIM NEFF TOWING INC had? ▾
23 roadside inspections are on file for TIM NEFF TOWING INC in FMCSA's MCMIS database. Each inspection is summarized in the Inspection History section below — sortable by date, state, level, and out-of-service result. Newer inspections are pulled from the FMCSA SMS data feed daily.
What is TIM NEFF TOWING INC's out-of-service rate? ▾
TIM NEFF TOWING INC's peak out-of-service rate is 6.3% (whichever is higher of driver-OOS or vehicle-OOS, computed from FMCSA roadside inspection data). The national averages are roughly 6.7% for drivers and 23.4% for vehicles — see the peer-context card on this page for a side-by-side comparison.
Where is TIM NEFF TOWING INC based? ▾
TIM NEFF TOWING INC reports its physical address to the FMCSA as 7583 GARTH ROAD, BEAUMONT, Texas 77705. Carriers must file a Form MCS-150 every two years to keep their address current; an outdated address is a common compliance flag.
Does TIM NEFF TOWING INC have valid operating authority? ▾
Yes. TIM NEFF TOWING INC holds 1 active FMCSA operating authority (MC303268). Each docket appears in the Authority Records section below with its full event history. Active authority means the carrier may legally operate as a for-hire carrier, contingent on current insurance and BOC-3 process-agent filings.
How many trucks and drivers does TIM NEFF TOWING INC operate? ▾
TIM NEFF TOWING INC self-reports 20 power units and 17 drivers on its most recent FMCSA Form MCS-150 filing. Power-unit and driver counts come from the carrier directly and are required to be updated every two years; very large fluctuations between filings can indicate fleet changes worth investigating.
Has TIM NEFF TOWING INC had any crashes? ▾
26 FMCSA-reportable crashes are on file for TIM NEFF TOWING INC in MCMIS. A reportable crash is one resulting in a fatality, an injury requiring transport for medical attention, or a vehicle disabled and towed from the scene. The full crash log is on the Crashes subpage with date, state, and outcome details.

About FMCSA carrier records

Every commercial motor carrier operating in the United States is required to register with the Federal Motor Carrier Safety Administration (FMCSA) and obtain a USDOT number. The USDOT number is a permanent, unique identifier — once assigned, it stays with the carrier for life and is never reissued to another company. Carriers must update their registration every two years on Form MCS-150 to keep their address, fleet size, and operating data current.

Carrier safety data lives in FMCSA's Motor Carrier Management Information System (MCMIS): roadside inspections, crashes, out-of-service findings, and the seven Behavior Analysis and Safety Improvement Categories (BASICs) that make up the SMS scoring methodology. For-hire carriers must also hold operating authority — an MC, FF, or MX docket number — which is separate from the USDOT number and requires continuous insurance and BOC-3 process-agent filings to remain active.

TruckCodex mirrors FMCSA's public SAFER and L&I systems on a daily refresh cycle. Every record on this page reflects what FMCSA has on file. We do not edit or modify carrier data — for real-time confirmation immediately before a transaction, click through to the FMCSA SAFER lookup linked in the related records section above. Safety ratings, when present, come from formal compliance reviews; most active carriers have not been reviewed and are correctly listed as unrated.

Data sources & freshness

TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.

FMCSA

Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.
NHTSA

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.
Transport Canada

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.