TruckCodex

ARROW MESSENGER SERVICE INC

USDOT 289363 Active CORPORATION PRIVATE PROPERTY;PRIVATE PASSENGER, NON-BUSINESS;AUTHORIZED FOR HIRE CORPORATION Company officer: JOHN WILLIS Company officer 2: MIKE KLEEMAN Other (COPY MACHINE) Based in CHICAGO, IL Grade A · 94
Brokers & shippers · booking check

No hard blockers on file

Authority and insurance signals look clear in our data. Still verify live on FMCSA SAFER / L&I before tendering a load.

Clear to review
Policy effective · Aug 1, 2023
On file
  • 1 active operating authority
  • Insurance on file · $1,000,000 CONTINENTAL CASUALTY CO. · 91X Details →
  • BOC-3 process agent on file DOTPROCESSAGENTS.COM LLC Details →
Org: CORPORATION
Company officer: JOHN WILLIS
Company officer 2: MIKE KLEEMAN
Cargo: Other (COPY MACHINE)
Built for brokers and shippers deciding whether to tender. Always confirm on FMCSA SAFER and L&I before booking — TruckCodex mirrors public filings and can lag by up to a day.
Plain-text risk summary (print / paste) 
TruckCodex risk summary — ARROW MESSENGER SERVICE INC (USDOT 289363)
Verdict: CLEAR TO REVIEW
No hard blockers on file
Authority and insurance signals look clear in our data. Still verify live on FMCSA SAFER / L&I before tendering a load.

Authority / census status: Active
Active BIPD limit: $1,000,000
Officer(s): JOHN WILLIS (Company officer); MIKE KLEEMAN (Company officer 2)
Organization: CORPORATION

Blockers:
  (none)

Cautions:
  (none)

On file:
  • 1 active operating authority
  • Insurance on file · $1,000,000 — CONTINENTAL CASUALTY CO. · 91X
  • BOC-3 process agent on file — DOTPROCESSAGENTS.COM LLC

Source: https://truckcodex.com/usdot/289363/
As of: Jul 22, 2026
Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.
TruckCodex · compliance grade

Compliance grade A

Composite of 4/5 scored components (mean 94/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.

A confidence 80% · 4/5 signals
Authority / census
Active · 100/100

Active census status with no OOS order or revoked authority on file.

Insurance / BIPD
BIPD active · 100/100

Active BIPD/Primary-like policy on file in our insurance history.

OOS vs peers
On par with peers · 75/100

Driver OOS 0% vs peer median 0% (neutral). Vehicle OOS 0% vs peer median 0% (neutral). n=240298 same-size ACTIVE peers.

FMCSA safety rating
Unrated

FMCSA has not assigned this carrier a formal safety rating. We do not invent one.

NR reason: No published FMCSA safety_rating.

Insurance-watch tier
Not on watch · 100/100

No BMC-91 insurance-lapse watch classification on file for this USDOT.

TruckCodex compliance grade from authority, BIPD, peer OOS, FMCSA safety rating, and insurance-watch signals. Not legal advice. See methodology. Booking triage on this page: Clear to review.

Operating authority
Insurance

1 active liability policy

BOC-3 agent

DOTPROCESSAGENTS.COM LLC

Company profile

Company details
USDOT 289363
In FMCSA records since Apr 2, 1987 (~39y)
MC / docket MC210944
Entity CORPORATION
Business org CORPORATION
Company officer JOHN WILLIS
Company officer 2 MIKE KLEEMAN
Operation PRIVATE PROPERTY;PRIVATE PASSENGER, NON-BUSINESS;AUTHORIZED FOR HIRE
Cargo carried
Other (COPY MACHINE)
Fleet size 1 units
Drivers 2
Annual mileage 35,000 mi
Contact & address
Phone: (773) 489-6688
Email: [email protected]
Physical
10 S RIVERSIDE PLZ STE 875
CHICAGO, IL 60606
Mailing address matches physical.
Registration & safety rating
USDOT 289363
In FMCSA records since Apr 2, 1987 (~39y)
Entity CORPORATION
Operation PRIVATE PROPERTY;PRIVATE PASSENGER, NON-BUSINESS;AUTHORIZED FOR HIRE
Annual mileage (MCS-150) 35,000 mi
vs. National Average
Vehicle OOS Rate 0.0% vs 23.4% -23.4 pts
Driver OOS Rate 0.0% vs 6.7% -6.7 pts
Violations per Inspection 1.00 vs 1.80 -0.80
Peer tier (small fleets (≤10 power units)) median OOS rate: 50%
Active liability insurance
FMCSA cargo filing (BMC-34/83)

No active FMCSA cargo filing on file.

FMCSA L&I filing evidence — not a shipper certificate of insurance (COI). Cargo (BMC-34) is primarily an HHG / household-goods requirement; general freight carriers often have none.

Related filings

Fleet details (MCS-150)

Vehicle type Owned Term leased Trip leased
Truck tractors 0 1 0

Self-reported on the carrier’s Form MCS-150 (FMCSA Company Census).

Inspections (24 months)

All 1 inspections →
Driver Vehicle Hazmat
Inspections 1 1 0
OOS inspections 0 0 0
OOS percentage 0% 0% —
National average 6.67% 22.26% 4.44%

Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).

Power Units
1
Drivers
2
Inspections
1
FMCSA roadside history on file
OOS Rate (peak)
—
Crashes (24m)
0
Authorities
1
1 active
Carrier analysis & narrative context SEO summary, status notes, AI overview, and safety profiles

ARROW MESSENGER SERVICE INC is a corporation based in CHICAGO, IL, registered with the FMCSA under USDOT 289363. The carrier is currently active in FMCSA's records, and has not yet received a formal FMCSA safety rating. MCS-150 self-reporting puts the fleet at 1 power unit and 2 drivers, with 1 roadside inspection on file. Use this page to verify the carrier's authority and insurance, review its inspection and crash history, and cross-reference live data on FMCSA SAFER before booking a load or onboarding a partner.

Carrier is unrated

FMCSA has not assigned this carrier a formal safety rating. Use the inspection history and BASIC scores below to assess on-road performance.

Carrier overview

ARROW MESSENGER SERVICE INC is a small fleet, operating 1 power unit and 2 drivers, organized as a corporation, based in Chicago, IL. Across 1 roadside inspection in the last 24 months, the fleet recorded a 0.0% out-of-service rate, with no reportable crashes on file. Operating authority is active for common.

Inspection profile

1 roadside inspection over the last 24 months, most heavily in IL (1 stops), with Level 3 inspections the most common.

Violation profile

0.0% out-of-service rate; led by General/Admin (100.0% of violations); top code 390.21TB (390.21TB) cited 1 times.

Fleet profile

The fleet comprises 1 power unit (small fleet) and 2 drivers; Freightliner is the most-inspected make.

Out-of-Service rate vs same-size peers FMCSA roadside inspections, % placed out-of-service

Compared against 240,298 ACTIVE carriers operating 1–2 power units (±50% of this carrier's 1 unit fleet).

This carrier — Driver OOS
0%
Drivers placed out-of-service at roadside inspections
Peer median
0%
Median across 240,298 same-size peers
Verdict
On par with peers
Delta 0 pts vs peer median (lower is safer)
This carrier — Vehicle OOS
0%
Vehicles placed out-of-service at roadside inspections
Peer median
0%
Median across 240,298 same-size peers
Verdict
On par with peers
Delta 0 pts vs peer median (lower is safer)
Inspection Analytics Monthly activity · BASIC mix · state map

Monthly Inspection Activity (24 months)

2024-10 2024-10

Violations by BASIC Category

Federal BASIC buckets for every citation issued against this carrier over the past 24 months.
General/Admin
1 violation

Activity by State

States this carrier has been inspected in over the past 24 months.
State Inspections OOS OOS % Last Inspection
Illinois (IL) 1 0 0.0% Oct 31, 2024
Vehicle Fleet Top makes and models observed in roadside inspections
Make Model Inspections
Freightliner 1
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores
BASIC Inspections Serious Measure Percentile Alert As Of
Driver Fitness 0 — 0.00 0 — Jul 20, 2026
Controlled Substances / Alcohol 0 — 0.00 0 — Jul 20, 2026
Hours of Service 0 — 0.00 0 — Jul 20, 2026
Unsafe Driving 0 — 0.00 0 — Jul 20, 2026
Vehicle Maintenance 0 — 0.00 0 — Jul 20, 2026

Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.

Recent Inspections (1 row) View all 1 →
Inspection # Date ▼ State Level Station Vehicle Violations Top Codes OOS
83094765 Oct 31, 2024 IL 3 I-88 EB
FREIGHTLINER STRAIGHT TRUCK
IL 165575H · 3ALACWFC0JDJX6608
1 390.21TB No
Authority Records (1 docket)
common
MC210944
Active
—
View full authority record →
Insurance Coverage Timeline (42 rows)

Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.

Insurer Policy # Type Limit Effective Cancel Status
CONTINENTAL CASUALTY CO. 6081558714 91X $1,000,000 Aug 1, 2023 On file ACTIVE
AMERICAN CASUALTY COMPANY OF READING 6081244822 BIPD/Primary — Aug 1, 2022 Aug 1, 2023 REPLACED
AMERICAN CASUALTY COMPANY OF READING 6081244822 BIPD/Primary — Aug 1, 2020 Aug 1, 2022 REPLACED
MANUFACTURERS ALLIANCE INSURANCE COMPANY 151901-09-08-59-0 BIPD/Primary — Aug 1, 2019 Aug 1, 2020 REPLACED
MANUFACTURERS ALLIANCE INSURANCE COMPANY 151901-09-08-59-0 BIPD/Primary — Aug 1, 2019 Sep 5, 2020 CANCELLED
MANUFACTURERS ALLIANCE INSURANCE COMPANY 151801-09-08-59-0 BIPD/Primary — Aug 1, 2018 Aug 1, 2019 CANCELLED
MANUFACTURERS ALLIANCE INSURANCE COMPANY 151701-09-08-59-0 BIPD/Primary — Aug 1, 2017 Aug 1, 2018 CANCELLED
AMERICAN ALTERNATIVE INSURANCE CORPORATION 3FA2CA0000426-02 BIPD/Primary — Sep 1, 2016 Aug 1, 2016 REPLACED
AMERICAN ALTERNATIVE INSURANCE CORPORATION 3FA2CA0000426-02 BIPD/Primary — Sep 1, 2016 Jun 1, 2017 CANCELLED
AMERICAN ALTERNATIVE INSURANCE CORPORATION 3FA2CA0000043-03 BIPD/Primary — Aug 1, 2016 Aug 1, 2017 CANCELLED
AMERICAN ALTERNATIVE INSURANCE CORPORATION 3FA2CA0000426-01 BIPD/Primary — Sep 1, 2015 Sep 1, 2016 CANCELLED
THE PRINCETON EXCESS & SURPLUS LINES INS. CO. 3FA2CA0000426-00 BIPD/Primary — Sep 1, 2014 Sep 1, 2014 REPLACED
THE PRINCETON EXCESS & SURPLUS LINES INS. CO. 3FA2CA0000426-00 BIPD/Primary — Sep 1, 2014 Sep 27, 2014 CANCELLED
AMERICAN ALTERNATIVE INSURANCE CORPORATION 3FA2CA0000426-00 BIPD/Primary — Sep 1, 2014 Sep 1, 2015 CANCELLED
FIREMAN'S FUND INSURANCE CO. ABC80890928 BIPD/Primary — Sep 1, 2013 Sep 1, 2014 CANCELLED
FIREMAN'S FUND INSURANCE CO. ABC80880449 BIPD/Primary — Sep 1, 2012 Sep 1, 2013 REPLACED
NOVA CASUALTY COMPANY LGC-CA-0010065-3 BIPD/Primary — Sep 1, 2012 Sep 1, 2012 REPLACED
NOVA CASUALTY COMPANY LGC-CA-0010065-3 BIPD/Primary — Sep 1, 2012 Jul 11, 2013 CANCELLED
NOVA CASUALTY COMPANY LGC-CA-0010065-2 BIPD/Primary — Dec 9, 2011 Sep 1, 2012 CANCELLED
NOVA CASUALTY COMPANY LGC-CA-0010065-2 BIPD/Primary — Sep 1, 2011 Dec 9, 2011 CANCELLED
PENN-AMERICA INSURANCE COMPANY PAC6876923 CARGO — Sep 1, 2010 Sep 1, 2011 CANCELLED
NOVA CASUALTY COMPANY LGC-CA-0010065-1 BIPD/Primary — Sep 1, 2010 Sep 1, 2011 CANCELLED
PENN-AMERICA INSURANCE COMPANY PAC6824882 CARGO — Jan 16, 2010 Sep 1, 2010 CANCELLED
NOVA CASUALTY COMPANY LGC-CA-0010065-0 BIPD/Primary — Sep 1, 2009 Sep 1, 2010 REPLACED
PENN-AMERICA INSURANCE COMPANY PAC6824882 CARGO — Sep 1, 2009 Jan 16, 2010 CANCELLED
Compliance Timeline Merged authority / insurance / enforcement events
  1. Aug 1, 2023
    insurance
    TERM/REPL — AMERICAN CASUALTY COMPANY OF READING
  2. Aug 1, 2022
    insurance
    TERM/REPL — AMERICAN CASUALTY COMPANY OF READING
  3. Sep 5, 2020
    insurance
    TERM/CANCL — MANUFACTURERS ALLIANCE INSURANCE COMPANY
  4. Aug 19, 2020
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  5. Aug 1, 2020
    insurance
    TERM/REPL — MANUFACTURERS ALLIANCE INSURANCE COMPANY
  6. Aug 1, 2019
    insurance
    CANCEL — MANUFACTURERS ALLIANCE INSURANCE COMPANY
  7. Jul 29, 2019
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  8. Aug 1, 2018
    insurance
    CANCEL — MANUFACTURERS ALLIANCE INSURANCE COMPANY
  9. Jul 30, 2018
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  10. Aug 1, 2017
    insurance
    CANCEL — AMERICAN ALTERNATIVE INSURANCE CORPORATION
  11. Jul 28, 2017
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  12. Jun 1, 2017
    insurance
    TERM/CANCL — AMERICAN ALTERNATIVE INSURANCE CORPORATION
  13. Sep 1, 2016
    insurance
    CANCEL — AMERICAN ALTERNATIVE INSURANCE CORPORATION
  14. Aug 31, 2016
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  15. Aug 1, 2016
    insurance
    TERM/REPL — AMERICAN ALTERNATIVE INSURANCE CORPORATION
  16. Sep 1, 2015
    insurance
    CANCEL — AMERICAN ALTERNATIVE INSURANCE CORPORATION
  17. Aug 31, 2015
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  18. Sep 27, 2014
    insurance
    TERM/CANCL — THE PRINCETON EXCESS & SURPLUS LINES INS. CO.
  19. Sep 1, 2014
    insurance
    CANCEL — FIREMAN'S FUND INSURANCE CO.
  20. Sep 1, 2014
    insurance
    TERM/REPL — THE PRINCETON EXCESS & SURPLUS LINES INS. CO.
  21. Aug 29, 2014
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  22. Sep 1, 2013
    insurance
    TERM/REPL — FIREMAN'S FUND INSURANCE CO.
  23. Jul 11, 2013
    insurance
    TERM/CANCL — NOVA CASUALTY COMPANY
  24. Jun 27, 2013
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  25. Sep 1, 2012
    insurance
    CANCEL — NOVA CASUALTY COMPANY
  26. Sep 1, 2012
    insurance
    TERM/REPL — NOVA CASUALTY COMPANY
  27. Aug 31, 2012
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  28. Dec 9, 2011
    insurance
    CANCEL — NOVA CASUALTY COMPANY
  29. Sep 2, 2011
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  30. Sep 1, 2011
    insurance
    CANCEL — NOVA CASUALTY COMPANY
  31. Sep 1, 2011
    insurance
    CANCEL — PENN-AMERICA INSURANCE COMPANY
  32. Sep 2, 2010
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  33. Sep 1, 2010
    insurance
    CANCEL — PENN-AMERICA INSURANCE COMPANY
  34. Sep 1, 2010
    insurance
    TERM/REPL — NOVA CASUALTY COMPANY
  35. Jan 16, 2010
    insurance
    CANCEL — PENN-AMERICA INSURANCE COMPANY
  36. Jan 15, 2010
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  37. Sep 1, 2009
    insurance
    CANCEL — WESCO INSURANCE COMPANY
  38. Sep 1, 2009
    insurance
    CANCEL — PENN-AMERICA INSURANCE COMPANY
  39. Aug 31, 2009
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  40. Sep 2, 2008
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for

Most-Inspected Stations

Station State Inspections OOS
I-88 EB IL 1 0
Related Records Cross-references to every adjacent page
Directory
Authority Records
Insurance Carriers
Process Agent (BOC-3)
Carrier Records
Discover
Explainers

How to verify ARROW MESSENGER SERVICE INC

  1. Verify USDOT and MC numbers match the carrier's documents. Compare the USDOT number and MC docket on this page to the numbers on the carrier's invoice, rate confirmation, or load-board listing. A mismatch between the carrier's claimed numbers and the registered legal name is the single most common red flag.
  2. Check active operating authority and insurance status. Confirm the Authority Records show at least one ACTIVE docket for the type of operation you're booking, and that the Active Insurance card lists a current BIPD/Primary policy. A revoked authority or uninsured carrier cannot legally operate.
  3. Review safety rating and SMS BASIC scores. Check the carrier's FMCSA safety rating (if any) and the SMS BASIC table. A high percentile in any BASIC category — especially Unsafe Driving, HOS, or Vehicle Maintenance — is worth investigating before tendering a load.
  4. Examine inspection and crash history. Open the Inspection History and Crash History subpages for the full record. Look for patterns: repeat OOS findings on the same unit, multiple crashes in a short window, or violations clustered in one BASIC category.
  5. Cross-reference real-time data with FMCSA SAFER. For the most current snapshot — within 24 hours of any insurer filing or authority change — click through to the FMCSA SAFER lookup. TruckCodex mirrors SAFER and L&I daily; SAFER itself reflects filings within 24 hours.

Frequently asked questions about ARROW MESSENGER SERVICE INC

Is ARROW MESSENGER SERVICE INC an active motor carrier? ▾
Yes. ARROW MESSENGER SERVICE INC is registered with the FMCSA under USDOT 289363 and is currently shown as Active in the agency's Motor Carrier Management Information System (MCMIS). Active status means the carrier may legally operate, contingent on continuous insurance and authority filings.
What is ARROW MESSENGER SERVICE INC's safety rating? ▾
ARROW MESSENGER SERVICE INC is unrated. FMCSA assigns formal safety ratings only after a compliance review, and the agency has not yet completed one for this carrier. Being unrated is not by itself a red flag — most active carriers in the database are unrated. Review the inspection and BASIC data below to assess on-road performance.
How many inspections has ARROW MESSENGER SERVICE INC had? ▾
1 roadside inspection are on file for ARROW MESSENGER SERVICE INC in FMCSA's MCMIS database. Each inspection is summarized in the Inspection History section below — sortable by date, state, level, and out-of-service result. Newer inspections are pulled from the FMCSA SMS data feed daily.
What is ARROW MESSENGER SERVICE INC's out-of-service rate? ▾
ARROW MESSENGER SERVICE INC has no out-of-service findings on its inspection record. Across 1 inspection, no driver or vehicle has been placed out of service — a clean record relative to the national averages of roughly 6.7% (driver) and 23.4% (vehicle).
Where is ARROW MESSENGER SERVICE INC based? ▾
ARROW MESSENGER SERVICE INC reports its physical address to the FMCSA as 10 S RIVERSIDE PLZ STE 875, CHICAGO, Illinois 60606. Carriers must file a Form MCS-150 every two years to keep their address current; an outdated address is a common compliance flag.
Does ARROW MESSENGER SERVICE INC have valid operating authority? ▾
Yes. ARROW MESSENGER SERVICE INC holds 1 active FMCSA operating authority (MC210944). Each docket appears in the Authority Records section below with its full event history. Active authority means the carrier may legally operate as a for-hire carrier, contingent on current insurance and BOC-3 process-agent filings.
How many trucks and drivers does ARROW MESSENGER SERVICE INC operate? ▾
ARROW MESSENGER SERVICE INC self-reports 1 power unit and 2 drivers on its most recent FMCSA Form MCS-150 filing. Power-unit and driver counts come from the carrier directly and are required to be updated every two years; very large fluctuations between filings can indicate fleet changes worth investigating.
Has ARROW MESSENGER SERVICE INC had any crashes? ▾
No FMCSA-reportable crashes are on file for ARROW MESSENGER SERVICE INC. Reportable crashes (those involving a fatality, injury requiring medical transport, or a tow-away) are tracked in MCMIS and updated continuously.

About FMCSA carrier records

Every commercial motor carrier operating in the United States is required to register with the Federal Motor Carrier Safety Administration (FMCSA) and obtain a USDOT number. The USDOT number is a permanent, unique identifier — once assigned, it stays with the carrier for life and is never reissued to another company. Carriers must update their registration every two years on Form MCS-150 to keep their address, fleet size, and operating data current.

Carrier safety data lives in FMCSA's Motor Carrier Management Information System (MCMIS): roadside inspections, crashes, out-of-service findings, and the seven Behavior Analysis and Safety Improvement Categories (BASICs) that make up the SMS scoring methodology. For-hire carriers must also hold operating authority — an MC, FF, or MX docket number — which is separate from the USDOT number and requires continuous insurance and BOC-3 process-agent filings to remain active.

TruckCodex mirrors FMCSA's public SAFER and L&I systems on a daily refresh cycle. Every record on this page reflects what FMCSA has on file. We do not edit or modify carrier data — for real-time confirmation immediately before a transaction, click through to the FMCSA SAFER lookup linked in the related records section above. Safety ratings, when present, come from formal compliance reviews; most active carriers have not been reviewed and are correctly listed as unrated.

Data sources & freshness

TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.

FMCSA

Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.
NHTSA

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.
Transport Canada

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.