TruckCodex

MICHAEL MOOD

DBA: CREAMERS WRECKER SERVICE

USDOT 2844070 Active PRIVATE PROPERTY;AUTHORIZED FOR HIRE Hazmat Company officer: MICHAEL T. MOOD Company officer 2: REBECCA KAYE MOOD Motor Vehicles Based in CHARLES TOWN, WV Grade A · 94
Brokers & shippers · booking check

Book with caution — review signals below

No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.

Caution
Coverage resumed · Dec 17, 2020
Coverage resumed · Apr 26, 2026
Policy effective · Apr 26, 2026
Review these
  • Prior insurance gap · 9 days Dec 8, 2020 → Dec 17, 2020
  • Prior insurance gap · 365 days Apr 26, 2025 → Apr 26, 2026
On file
  • 1 active operating authority
  • Insurance on file · $1,000,000 ACCELERANT NATIONAL INSURANCE COMPANY · 91X Details →
  • BOC-3 process agent on file INTERSTATE AUTHORITY LLC Details →
Company officer: MICHAEL T. MOOD
Company officer 2: REBECCA KAYE MOOD
Cargo: Motor Vehicles
Built for brokers and shippers deciding whether to tender. Always confirm on FMCSA SAFER and L&I before booking — TruckCodex mirrors public filings and can lag by up to a day.
Plain-text risk summary (print / paste) 
TruckCodex risk summary — MICHAEL MOOD (USDOT 2844070)
Verdict: CAUTION
Book with caution — review signals below
No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.

Authority / census status: Active
Active BIPD limit: $1,000,000
Officer(s): MICHAEL T. MOOD (Company officer); REBECCA KAYE MOOD (Company officer 2)

Blockers:
  (none)

Cautions:
  • Prior insurance gap · 9 days — Dec 8, 2020 → Dec 17, 2020
  • Prior insurance gap · 365 days — Apr 26, 2025 → Apr 26, 2026

On file:
  • 1 active operating authority
  • Insurance on file · $1,000,000 — ACCELERANT NATIONAL INSURANCE COMPANY · 91X
  • BOC-3 process agent on file — INTERSTATE AUTHORITY LLC

Source: https://truckcodex.com/usdot/2844070/
As of: Jul 25, 2026
Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.
TruckCodex · compliance grade

Compliance grade A

Composite of 4/5 scored components (mean 94/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.

A confidence 80% · 4/5 signals
Authority / census
Active · 100/100

Active census status with no OOS order or revoked authority on file.

Insurance / BIPD
BIPD active · 100/100

Active BIPD/Primary-like policy on file in our insurance history.

OOS vs peers
On par with peers · 75/100

Driver OOS 0% vs peer median 0% (neutral). Vehicle OOS 0% vs peer median 0% (neutral). n=178051 same-size ACTIVE peers.

FMCSA safety rating
Unrated

FMCSA has not assigned this carrier a formal safety rating. We do not invent one.

NR reason: No published FMCSA safety_rating.

Insurance-watch tier
Not on watch · 100/100

No BMC-91 insurance-lapse watch classification on file for this USDOT.

TruckCodex compliance grade from authority, BIPD, peer OOS, FMCSA safety rating, and insurance-watch signals. Not legal advice. See methodology. Booking triage on this page: Caution.

Operating authority
Insurance

2 active liability policies

BOC-3 agent

INTERSTATE AUTHORITY LLC

Company profile

Company details
USDOT 2844070
In FMCSA records since Feb 1, 2016 (~10y)
MC / docket MC953127
Company officer MICHAEL T. MOOD
Company officer 2 REBECCA KAYE MOOD
Operation PRIVATE PROPERTY;AUTHORIZED FOR HIRE
Hazmat Yes (MCS-150)
Cargo carried
Motor Vehicles
Fleet size 4 units
Drivers 3
Annual mileage 60,000 mi
Contact & address
Phone: (304) 725-7500
Email: [email protected]
Physical
208 E NORTH ST
CHARLES TOWN, WV 25414
Mailing address matches physical.
Registration & safety rating
USDOT 2844070
In FMCSA records since Feb 1, 2016 (~10y)
Operation PRIVATE PROPERTY;AUTHORIZED FOR HIRE
Annual mileage (MCS-150) 60,000 mi
Hazmat Yes (MCS-150)
vs. National Average
Vehicle OOS Rate 0.0% vs 23.4% -23.4 pts
Driver OOS Rate 0.0% vs 6.7% -6.7 pts
Violations per Inspection 0.20 vs 1.80 -1.60
Peer tier (small fleets (≤10 power units)) median OOS rate: 50%
Active liability insurance
FMCSA cargo filing (BMC-34/83)

No active FMCSA cargo filing on file.

FMCSA L&I filing evidence — not a shipper certificate of insurance (COI). Cargo (BMC-34) is primarily an HHG / household-goods requirement; general freight carriers often have none.

Related filings

Fleet details (MCS-150)

Vehicle type Owned Term leased Trip leased
Trucks 4 0 0

Self-reported on the carrier’s Form MCS-150 (FMCSA Company Census).

Inspections (24 months)

All 11 inspections →
Driver Vehicle Hazmat
Inspections 5 5 0
OOS inspections 0 0 0
OOS percentage 0% 0% —
National average 6.67% 22.26% 4.44%

Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).

Power Units
4
Drivers
3
Inspections
11
FMCSA roadside history on file
OOS Rate (peak)
—
Crashes (24m)
0
Authorities
1
1 active
Carrier analysis & narrative context SEO summary, status notes, AI overview, and safety profiles

MICHAEL MOOD is a motor carrier based in CHARLES TOWN, WV, registered with the FMCSA under USDOT 2844070. The carrier is currently active in FMCSA's records, and has not yet received a formal FMCSA safety rating. MCS-150 self-reporting puts the fleet at 4 power units and 3 drivers, with 11 roadside inspections on file. Use this page to verify the carrier's authority and insurance, review its inspection and crash history, and cross-reference live data on FMCSA SAFER before booking a load or onboarding a partner.

Carrier is unrated

FMCSA has not assigned this carrier a formal safety rating. Use the inspection history and BASIC scores below to assess on-road performance.

Carrier overview

MICHAEL MOOD is a small fleet, operating 4 power units and 3 drivers, based in Charles Town, WV. Across 5 roadside inspections in the last 24 months, the fleet recorded a 0.0% out-of-service rate, with no reportable crashes on file. Operating authority is active for common.

Inspection profile

5 roadside inspections over the last 24 months, down 17% versus the prior 24 months, most heavily in WV (5 stops), with Level 5 inspections the most common.

Violation profile

0.0% out-of-service rate; led by Vehicle Maintenance (100.0% of violations); top code 393.81-H (Horn inoperable) cited 1 times.

Fleet profile

The fleet comprises 4 power units (small fleet) and 3 drivers; International, Chevrolet, and Ford are the most-inspected makes.

Risk Signals

Authority revoked
1 revocation on record.

Out-of-Service rate vs same-size peers FMCSA roadside inspections, % placed out-of-service

Compared against 178,051 ACTIVE carriers operating 2–6 power units (±50% of this carrier's 4 unit fleet).

This carrier — Driver OOS
0%
Drivers placed out-of-service at roadside inspections
Peer median
0%
Median across 178,051 same-size peers
Verdict
On par with peers
Delta 0 pts vs peer median (lower is safer)
This carrier — Vehicle OOS
0%
Vehicles placed out-of-service at roadside inspections
Peer median
0%
Median across 178,051 same-size peers
Verdict
On par with peers
Delta 0 pts vs peer median (lower is safer)

Historical coverage gaps detected (2)

  • No active BIPD/Primary insurance from Dec 8, 2020 to Dec 17, 2020 (9 days)
  • No active BIPD/Primary insurance from Apr 26, 2025 to Apr 26, 2026 (365 days)
Inspection Analytics Monthly activity · BASIC mix · state map

Monthly Inspection Activity (24 months)

2025-04 2025-09

Violations by BASIC Category

Federal BASIC buckets for every citation issued against this carrier over the past 24 months.
Vehicle Maintenance
1 violation

Activity by State

States this carrier has been inspected in over the past 24 months.
State Inspections OOS OOS % Last Inspection
West Virginia (WV) 5 0 0.0% Sep 12, 2025
Vehicle Fleet Top makes and models observed in roadside inspections
Make Model Inspections
Ford 3
International 3
Chevrolet 2
Peterbilt 2
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores
BASIC Inspections Serious Measure Percentile Alert As Of
Driver Fitness 0 — 0.00 0 — Jul 20, 2026
Controlled Substances / Alcohol 0 — 0.00 0 — Jul 20, 2026
Hours of Service 0 — 0.00 0 — Jul 20, 2026
Unsafe Driving 0 — 0.00 0 — Jul 20, 2026
Vehicle Maintenance 1 — 0.20 0 — Jul 20, 2026

Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.

Recent Inspections (11 rows) View all 11 →
Inspection # Date ▼ State Level Station Vehicle Violations Top Codes OOS
85823238 Sep 12, 2025 WV 2 CHARLES TOWN WV
INTERNATIONAL STRAIGHT TRUCK
SC CP1006AB · 1HTEUMML9SS249185
0 — No
84329216 Apr 4, 2025 WV 5 CHARLES TOWN WV
FORD STRAIGHT TRUCK
WV B263700 · 1FDNF6DC2HDB11239
0 — No
84329206 Apr 4, 2025 WV 5 CHARLES TOWN WV
INTERNATIONAL STRAIGHT TRUCK
WV B318473 · 1HTMMAAL47H434666
0 — No
84329204 Apr 4, 2025 WV 5 CHARLES TOWN WV
PETERBILT STRAIGHT TRUCK
WV B305375 · 2NPLHD6X15M849333
0 — No
84329043 Apr 4, 2025 WV 5 KEARNEYSVILLE WV
CHEVROLET STRAIGHT TRUCK
WV B315807 · 1GBJ6H1C4YJ517709
1 393.81-H No
81335922 Apr 10, 2024 WV 1 CHARLES TOWN WV
CHEVROLET STRAIGHT TRUCK
WV B315807 · 1GBJ6H1C4YJ517709
0 — No
81335902 Apr 10, 2024 WV 2 CHARLES TOWN WV
INTERNATIONAL STRAIGHT TRUCK
WV B268599 · 1HTMMAAL47H434666
0 — No
80157477 Nov 14, 2023 WV 2 CHARLES TOWN
FORD STRAIGHT TRUCK
WV B263700 · 1FDNF6DC2HDB11239
0 — No
80157476 Nov 14, 2023 WV 2 CHARLES TOWN
PETERBILT STRAIGHT TRUCK
WV B305375 · 2NPLHD6X15M849333
0 — No
79503915 Aug 24, 2023 WV 1 MARTINSBURG
FORD STRAIGHT TRUCK
WV B263700 · 1FDNF6DC2HDB11239
0 — No
79253342 Jul 25, 2023 WV 1 —
PETERBILT STRAIGHT TRUCK
WV B305375 · 2NPLHD6X15M849333
0 — No
Authority Records (1 docket)
common
MC953127
Active
—
View full authority record →
MC Certificate Documents (2 PDFs)

Authority Records (above) are FMCSA docket status and lifecycle events. MC Certificate Documents here are the archived PDF letters for each action — grants, reinstatements, revocations, name changes, and transfers. They are related but not the same dataset: one row per PDF letter, not one file per docket.

Click a row to open that specific letter. Multiple letters per docket are listed separately by action type and date.

Date Docket Action Authority PDF
Dec 24, 2020 MC953127-C REI REINSTATEMENT REI →
Feb 22, 2016 MC953127-C CPL CERTIFICATE CPL →
Insurance Coverage Timeline (19 rows)

Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.

Insurer Policy # Type Limit Effective Cancel Status
ACCELERANT NATIONAL INSURANCE COMPANY N0170CA000930 91X $1,000,000 Apr 26, 2026 On file ACTIVE
ACCELERANT NATIONAL INSURANCE COMPANY N0170CA000930 BIPD/Primary $1,000,000 Apr 26, 2026 On file ACTIVE
Coverage gap — 365 days without BIPD/Primary coverage from Apr 26, 2025 to Apr 26, 2026
WHITE PINE INSURANCE COMPANY WPCS007728 BIPD/Primary — Apr 26, 2024 Apr 26, 2025 CANCELLED
WHITE PINE INSURANCE COMPANY WPCS007010 BIPD/Primary — Apr 26, 2023 Apr 26, 2024 CANCELLED
WHITE PINE INSURANCE COMPANY WPCS006223 BIPD/Primary — Apr 26, 2022 Apr 26, 2023 CANCELLED
WHITE PINE INSURANCE COMPANY WPCS005487 BIPD/Primary — Apr 26, 2021 Apr 26, 2022 CANCELLED
UNITED FINANCIAL CASUALTY COMPANY CA2997441 BIPD/Primary — Dec 17, 2020 Apr 26, 2021 REPLACED
Coverage gap — 9 days without BIPD/Primary coverage from Dec 8, 2020 to Dec 17, 2020
NATIONAL LIABILITY & FIRE INS CO. 73TRS111844 BIPD/Primary — Oct 16, 2020 Dec 8, 2020 CANCELLED
NATIONAL LIABILITY & FIRE INS CO. 73TRS104874 BIPD/Primary — Oct 17, 2019 Oct 16, 2020 CANCELLED
NATIONAL LIABILITY & FIRE INS CO. 73TRS094548 BIPD/Primary — Apr 10, 2019 Oct 16, 2019 CANCELLED
NATIONAL LIABILITY & FIRE INS CO. 73TRS094548 BIPD/Primary — Oct 16, 2018 Apr 10, 2019 REPLACED
NATIONAL LIABILITY & FIRE INS CO. 73TRS094548 BIPD/Primary — Oct 16, 2018 Apr 27, 2019 CANCELLED
NATIONAL LIABILITY & FIRE INS CO. 73TRS081625 BIPD/Primary — Aug 24, 2018 Oct 16, 2018 CANCELLED
NATIONAL LIABILITY & FIRE INS CO. 73TRS081625 BIPD/Primary — Oct 16, 2017 Sep 25, 2018 CANCELLED
NATIONAL LIABILITY & FIRE INS CO. 73TRS081625 BIPD/Primary — Oct 16, 2017 Aug 24, 2018 REPLACED
NATIONAL LIABILITY & FIRE INS CO. 73TRS068734 BIPD/Primary — Oct 16, 2016 Oct 16, 2017 CANCELLED
NATIONAL LIABILITY & FIRE INS CO. 73TRR225679 BIPD/Primary — Feb 15, 2016 Oct 16, 2016 CANCELLED
Compliance Timeline Merged authority / insurance / enforcement events
  1. Apr 26, 2026
    insurance
    CANCEL — ACCELERANT NATIONAL INSURANCE COMPANY
  2. Apr 22, 2026
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  3. Apr 26, 2025
    insurance
    CANCEL — WHITE PINE INSURANCE COMPANY
  4. Apr 26, 2025
    insurance gap
    Coverage gap: 365 days without BIPD/Primary insurance (through Apr 26, 2026)
  5. Apr 23, 2025
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  6. Apr 29, 2024
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  7. Apr 26, 2024
    insurance
    CANCEL — WHITE PINE INSURANCE COMPANY
  8. Apr 26, 2023
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  9. Apr 26, 2023
    insurance
    CANCEL — WHITE PINE INSURANCE COMPANY
  10. Apr 26, 2022
    insurance
    CANCEL — WHITE PINE INSURANCE COMPANY
  11. Apr 13, 2022
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  12. Apr 26, 2021
    insurance
    TERM/REPL — UNITED FINANCIAL CASUALTY COMPANY
  13. Dec 24, 2020
    authority
    REINSTATED — MOTOR PROPERTY COMMON CARRIER
    Details →
  14. Dec 15, 2020
    authority
    REVOKED — MOTOR PROPERTY COMMON CARRIER
    Details →
  15. Dec 15, 2020
    authority
    Authority revoked — INVOLUNTARY REVOCATION
  16. Dec 8, 2020
    insurance
    CANCEL — NATIONAL LIABILITY & FIRE INS CO.
  17. Dec 8, 2020
    insurance gap
    Coverage gap: 9 days without BIPD/Primary insurance (through Dec 17, 2020)
  18. Oct 16, 2020
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  19. Oct 16, 2020
    insurance
    CANCEL — NATIONAL LIABILITY & FIRE INS CO.
  20. Oct 17, 2019
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  21. Oct 16, 2019
    insurance
    CANCEL — NATIONAL LIABILITY & FIRE INS CO.
  22. Apr 27, 2019
    insurance
    TERM/CANCL — NATIONAL LIABILITY & FIRE INS CO.
  23. Apr 11, 2019
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  24. Apr 10, 2019
    insurance
    TERM/REPL — NATIONAL LIABILITY & FIRE INS CO.
  25. Oct 17, 2018
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  26. Oct 16, 2018
    insurance
    CANCEL — NATIONAL LIABILITY & FIRE INS CO.
  27. Sep 25, 2018
    insurance
    TERM/CANCL — NATIONAL LIABILITY & FIRE INS CO.
  28. Aug 24, 2018
    insurance
    TERM/REPL — NATIONAL LIABILITY & FIRE INS CO.
  29. Oct 18, 2017
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  30. Oct 16, 2017
    insurance
    CANCEL — NATIONAL LIABILITY & FIRE INS CO.
  31. Oct 17, 2016
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  32. Oct 16, 2016
    insurance
    CANCEL — NATIONAL LIABILITY & FIRE INS CO.
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for

Most-Inspected Stations

Station State Inspections OOS
CHARLES TOWN WV WV 6 0
CHARLES TOWN WV 2 0
KEARNEYSVILLE WV WV 1 0
MARTINSBURG WV 1 0
Related Records Cross-references to every adjacent page
Directory
Authority Records
Insurance Carriers
Process Agent (BOC-3)
Carrier Records
Discover
Explainers

How to verify MICHAEL MOOD

  1. Verify USDOT and MC numbers match the carrier's documents. Compare the USDOT number and MC docket on this page to the numbers on the carrier's invoice, rate confirmation, or load-board listing. A mismatch between the carrier's claimed numbers and the registered legal name is the single most common red flag.
  2. Check active operating authority and insurance status. Confirm the Authority Records show at least one ACTIVE docket for the type of operation you're booking, and that the Active Insurance card lists a current BIPD/Primary policy. A revoked authority or uninsured carrier cannot legally operate.
  3. Review safety rating and SMS BASIC scores. Check the carrier's FMCSA safety rating (if any) and the SMS BASIC table. A high percentile in any BASIC category — especially Unsafe Driving, HOS, or Vehicle Maintenance — is worth investigating before tendering a load.
  4. Examine inspection and crash history. Open the Inspection History and Crash History subpages for the full record. Look for patterns: repeat OOS findings on the same unit, multiple crashes in a short window, or violations clustered in one BASIC category.
  5. Cross-reference real-time data with FMCSA SAFER. For the most current snapshot — within 24 hours of any insurer filing or authority change — click through to the FMCSA SAFER lookup. TruckCodex mirrors SAFER and L&I daily; SAFER itself reflects filings within 24 hours.

Frequently asked questions about MICHAEL MOOD

Is MICHAEL MOOD an active motor carrier? ▾
Yes. MICHAEL MOOD is registered with the FMCSA under USDOT 2844070 and is currently shown as Active in the agency's Motor Carrier Management Information System (MCMIS). Active status means the carrier may legally operate, contingent on continuous insurance and authority filings.
What is MICHAEL MOOD's safety rating? ▾
MICHAEL MOOD is unrated. FMCSA assigns formal safety ratings only after a compliance review, and the agency has not yet completed one for this carrier. Being unrated is not by itself a red flag — most active carriers in the database are unrated. Review the inspection and BASIC data below to assess on-road performance.
How many inspections has MICHAEL MOOD had? ▾
11 roadside inspections are on file for MICHAEL MOOD in FMCSA's MCMIS database. Each inspection is summarized in the Inspection History section below — sortable by date, state, level, and out-of-service result. Newer inspections are pulled from the FMCSA SMS data feed daily.
What is MICHAEL MOOD's out-of-service rate? ▾
MICHAEL MOOD has no out-of-service findings on its inspection record. Across 11 inspections, no driver or vehicle has been placed out of service — a clean record relative to the national averages of roughly 6.7% (driver) and 23.4% (vehicle).
Where is MICHAEL MOOD based? ▾
MICHAEL MOOD reports its physical address to the FMCSA as 208 E NORTH ST, CHARLES TOWN, West Virginia 25414. Carriers must file a Form MCS-150 every two years to keep their address current; an outdated address is a common compliance flag.
Does MICHAEL MOOD have valid operating authority? ▾
Yes. MICHAEL MOOD holds 1 active FMCSA operating authority (MC953127). Each docket appears in the Authority Records section below with its full event history. Active authority means the carrier may legally operate as a for-hire carrier, contingent on current insurance and BOC-3 process-agent filings.
How many trucks and drivers does MICHAEL MOOD operate? ▾
MICHAEL MOOD self-reports 4 power units and 3 drivers on its most recent FMCSA Form MCS-150 filing. Power-unit and driver counts come from the carrier directly and are required to be updated every two years; very large fluctuations between filings can indicate fleet changes worth investigating.
Has MICHAEL MOOD had any crashes? ▾
No FMCSA-reportable crashes are on file for MICHAEL MOOD. Reportable crashes (those involving a fatality, injury requiring medical transport, or a tow-away) are tracked in MCMIS and updated continuously.

About FMCSA carrier records

Every commercial motor carrier operating in the United States is required to register with the Federal Motor Carrier Safety Administration (FMCSA) and obtain a USDOT number. The USDOT number is a permanent, unique identifier — once assigned, it stays with the carrier for life and is never reissued to another company. Carriers must update their registration every two years on Form MCS-150 to keep their address, fleet size, and operating data current.

Carrier safety data lives in FMCSA's Motor Carrier Management Information System (MCMIS): roadside inspections, crashes, out-of-service findings, and the seven Behavior Analysis and Safety Improvement Categories (BASICs) that make up the SMS scoring methodology. For-hire carriers must also hold operating authority — an MC, FF, or MX docket number — which is separate from the USDOT number and requires continuous insurance and BOC-3 process-agent filings to remain active.

TruckCodex mirrors FMCSA's public SAFER and L&I systems on a daily refresh cycle. Every record on this page reflects what FMCSA has on file. We do not edit or modify carrier data — for real-time confirmation immediately before a transaction, click through to the FMCSA SAFER lookup linked in the related records section above. Safety ratings, when present, come from formal compliance reviews; most active carriers have not been reviewed and are correctly listed as unrated.

Data sources & freshness

TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.

FMCSA

Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.
NHTSA

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.
Transport Canada

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.