TruckCodex

DON QUIJOTE TOURS OF NEW ENGLAND INC

USDOT 2116890 Active AUTHORIZED FOR HIRE Satisfactory rated Company officer: RAFAEL A. TORRES Company officer 2: MARIA CRISTINA Passengers Based in QUINCY, MA Grade A · 88
Brokers & shippers · booking check

Book with caution — review signals below

No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.

Caution
Contract (Passenger) reinstated · Nov 7, 2017
Policy effective · Apr 25, 2017
Review these
  • Contract (Passenger) gap · 190 days Inactive May 1, 2017 → reinstated Nov 7, 2017
  • OOS rate worse than size peers Driver and/or vehicle out-of-service rate is above the peer median.
On file
  • Insurance on file · $1,500,000 ARBELLA PROTECTION INSURANCE COMPANY · 91X Details →
  • BOC-3 process agent on file #1 A+ AGENTS OF PROCESS, INC. Details →
  • Satisfactory FMCSA safety rating
Company officer: RAFAEL A. TORRES
Company officer 2: MARIA CRISTINA
Cargo: Passengers
Built for brokers and shippers deciding whether to tender. Always confirm on FMCSA SAFER and L&I before booking — TruckCodex mirrors public filings and can lag by up to a day.
Plain-text risk summary (print / paste) 
TruckCodex risk summary — DON QUIJOTE TOURS OF NEW ENGLAND INC (USDOT 2116890)
Verdict: CAUTION
Book with caution — review signals below
No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.

Authority / census status: Active
Active BIPD limit: $1,500,000
Officer(s): RAFAEL A. TORRES (Company officer); MARIA CRISTINA (Company officer 2)

Blockers:
  (none)

Cautions:
  • Contract (Passenger) gap · 190 days — Inactive May 1, 2017 → reinstated Nov 7, 2017
  • OOS rate worse than size peers — Driver and/or vehicle out-of-service rate is above the peer median.

On file:
  • Insurance on file · $1,500,000 — ARBELLA PROTECTION INSURANCE COMPANY · 91X
  • BOC-3 process agent on file — #1 A+ AGENTS OF PROCESS, INC.
  • Satisfactory FMCSA safety rating

Source: https://truckcodex.com/usdot/2116890/
As of: Jul 18, 2026
Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.
TruckCodex · compliance grade

Compliance grade A

Composite of 5/5 scored components (mean 88/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.

A confidence 100% · 5/5 signals
Authority / census
Active · 100/100

Active census status with no OOS order or revoked authority on file.

Insurance / BIPD
BIPD active · 100/100

Active BIPD/Primary-like policy on file in our insurance history.

OOS vs peers
Mixed vs peers · 40/100

Driver OOS 0% vs peer median 0% (neutral). Vehicle OOS 12.5% vs peer median 0% (worse). n=281701 same-size ACTIVE peers.

FMCSA safety rating
Satisfactory · 100/100

Official FMCSA Satisfactory safety rating.

Insurance-watch tier
Not on watch · 100/100

No BMC-91 insurance-lapse watch classification on file for this USDOT.

TruckCodex compliance grade from authority, BIPD, peer OOS, FMCSA safety rating, and insurance-watch signals. Not legal advice. See methodology. Booking triage on this page: Caution.

Operating authority
Insurance

ARBELLA PROTECTION INSURANCE COMPANY · 91X · $1,500,000

1 active policy

BOC-3 agent

#1 A+ AGENTS OF PROCESS, INC.

Company profile

Company details
USDOT 2116890
In FMCSA records since Feb 3, 2011 (~15y)
Company officer RAFAEL A. TORRES
Company officer 2 MARIA CRISTINA
Operation AUTHORIZED FOR HIRE
Cargo carried
Passengers
Fleet size 2 units
Drivers 2
Annual mileage 116,536 mi
Contact & address
Phone: (617) 328-1333
Email: [email protected]
Physical
17 REARDON STREET
QUINCY, MA 02169
Mailing address matches physical.
Registration & safety rating
USDOT 2116890
In FMCSA records since Feb 3, 2011 (~15y)
Operation AUTHORIZED FOR HIRE
Annual mileage (MCS-150) 116,536 mi
Safety Rating Satisfactory
vs. National Average
Vehicle OOS Rate 12.5% vs 23.4% -10.9 pts
Driver OOS Rate 0.0% vs 6.7% -6.7 pts
Violations per Inspection 1.29 vs 1.80 -0.51
Peer tier (small fleets (≤10 power units)) median OOS rate: 50%
Active insurance
Related filings

Inspections (24 months)

All 8 inspections →
Driver Vehicle Hazmat
Inspections 7 7 0
OOS inspections 0 1 0
OOS percentage 0% 14.29% —
National average 6.67% 22.26% 4.44%

Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).

Power Units
2
Drivers
2
Inspections
8
FMCSA roadside history
OOS Rate (peak)
12.5%
driver or vehicle, whichever higher
Crashes (24m)
0
1 all-time
Authorities
1
0 active
Carrier analysis & narrative context SEO summary, status notes, AI overview, and safety profiles

DON QUIJOTE TOURS OF NEW ENGLAND INC is a motor carrier based in QUINCY, MA, registered with the FMCSA under USDOT 2116890. The carrier is currently active in FMCSA's records, with a safety rating of Satisfactory. MCS-150 self-reporting puts the fleet at 2 power units and 2 drivers, with 8 roadside inspections on file and a peak out-of-service rate of 12.5%. Use this page to verify the carrier's authority and insurance, review its inspection and crash history, and cross-reference live data on FMCSA SAFER before booking a load or onboarding a partner.

Carrier overview

DON QUIJOTE TOURS OF NEW ENGLAND INC is a small fleet, operating 2 power units and 2 drivers, with 8 years on FMCSA's records, based in Quincy, MA. Across 7 roadside inspections in the last 24 months, the fleet recorded a 14.3% out-of-service rate, with no reportable crashes on file. BIPD/Primary insurance is on file with LANCER INSURANCE COMPANY, and all filed authority types (contract) are currently revoked.

Inspection profile

7 roadside inspections over the last 24 months, up 600% versus the prior 24 months, most heavily in MA (7 stops), with Level 5 inspections the most common.

Violation profile

14.3% out-of-service rate; led by Vehicle Maintenance (100.0% of violations); top code 396.5B-L (Fuel system leak) cited 2 times.

Fleet profile

The fleet comprises 2 power units (small fleet) and 2 drivers; Ford and Merz are the most-inspected makes.

Risk Signals

Elevated OOS rate
Peak OOS rate of 12.5% is above the driver national average (~6.7%); vehicle national average is ~23.4%.
Authority revoked
1 revocation on record.

Out-of-Service rate vs same-size peers FMCSA roadside inspections, % placed out-of-service

Compared against 281,701 ACTIVE carriers operating 1–3 power units (±50% of this carrier's 2 unit fleet).

This carrier — Driver OOS
0%
Drivers placed out-of-service at roadside inspections
Peer median
0%
Median across 281,701 same-size peers
Verdict
On par with peers
Delta 0 pts vs peer median (lower is safer)
This carrier — Vehicle OOS
12.5%
Vehicles placed out-of-service at roadside inspections
Peer median
0%
Median across 281,701 same-size peers
Verdict
Riskier than peers
Delta +12.5 pts vs peer median (lower is safer)

Authority gap detected (1)

  • Contract (Passenger) authority was inactive from May 1, 2017 to Nov 7, 2017 (190 days)
Inspection Analytics Monthly activity · BASIC mix · state map

Monthly Inspection Activity (24 months)

2024-08 2025-08

Violations by BASIC Category

Federal BASIC buckets for every citation issued against this carrier over the past 24 months.
Vehicle Maintenance
9 violations
1 OOS · 11.1%

Activity by State

States this carrier has been inspected in over the past 24 months.
State Inspections OOS OOS % Last Inspection
Massachusetts (MA) 7 1 14.3% Aug 6, 2025
Vehicle Fleet Top makes and models observed in roadside inspections
Make Model Inspections
Ford 4
Merz 4
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores
BASIC Inspections Serious Measure Percentile Alert As Of
Driver Fitness 0 — 0.00 0 — Jul 13, 2026
Controlled Substances / Alcohol 0 — 0.00 0 — Jul 13, 2026
Hours of Service 0 — 0.00 0 — Jul 13, 2026
Unsafe Driving 0 — 0.00 0 — Jul 13, 2026
Vehicle Maintenance 5 — 3.50 4 — Jul 13, 2026

Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.

Recent Inspections (8 rows) View all 8 →
Inspection # Date ▼ State Level Station Vehicle Violations Top Codes OOS
85419230 Aug 6, 2025 MA 5 S-QUINCY
FORD BUS
MA 18AHH · 1FDEE3FL6ADB01477
0 — No
85419229 Aug 6, 2025 MA 5 S-QUINCY
MERCEDES-BENZ PASSENGER VAN
Ticket: Merz
MA LV73013 · WDAPF1CD8HP410343
1 396.5B-L No
85419228 Aug 6, 2025 MA 5 S-QUINCY
FORD BUS
MA 17AGH · 1FDFE4FS6FDA23937
1 396.5B-L No
82369664 Aug 13, 2024 MA 5 S-AVON
MERCEDES-BENZ PASSENGER VAN
Ticket: Merz
MA LV73013 · WDAPF1CD8HP410343
0 — No
82356077 Aug 9, 2024 MA 5 S-AVON
FORD BUS
MA 17AGP · 1FDFE4FS6FDA23937
3 396.9(d)(2), 393.30, 393.203 No
82356076 Aug 9, 2024 MA 5 S-AVON
MERCEDES-BENZ PASSENGER VAN
Ticket: Merz
MA LV73013 · WDAPF1CD8HP410343
1 393.83(c) Yes
82356075 Aug 9, 2024 MA 5 S-AVON
FORD BUS
MA 18AHH · 1FDEE3FL6ADB01477
3 393.11, 393.209(e), 393.203 No
81279027 Mar 28, 2024 MA 2 S-EAST BOSTON
MERCEDES-BENZ PASSENGER VAN
Ticket: Merz
MA LV73013 · WDAPF1CD8HP410343
0 — No
Recent Crashes (1 row)
Report # Date ▼ State Fatalities Injuries Tow Hazmat Severity
MA1003369489 Oct 13, 2017 MA 0 0 Yes No Tow
Authority Records (1 docket)
common
MC761180
N
—
View full authority record →

Revocations & Inactive Status

Authority actions other than active status — revocations, voluntary surrenders, and dormant dockets.

Date Docket Authority Status Applied
Unknown MC761180 common N —
MC Certificate Documents (2 PDFs)

Authority Records (above) are FMCSA docket status and lifecycle events. MC Certificate Documents here are the archived PDF letters for each action — grants, reinstatements, revocations, name changes, and transfers. They are related but not the same dataset: one row per PDF letter, not one file per docket.

Click a row to open that specific letter. Multiple letters per docket are listed separately by action type and date.

Date Docket Action Authority PDF
Nov 7, 2017 MC761180-P REI REINSTATEMENT REI →
May 3, 2012 MC761180-P CPL REVOCATION CPL →
Insurance Coverage Timeline (6 rows)

Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.

Insurer Policy # Type Limit Effective Cancel Status
ARBELLA PROTECTION INSURANCE COMPANY 1020064708 91X $1,500,000 Apr 25, 2017 On file ACTIVE
LANCER INSURANCE COMPANY BA166206 BIPD/Primary — Mar 3, 2016 Apr 25, 2017 CANCELLED
LANCER INSURANCE COMPANY BA166206 BIPD/Primary — Aug 3, 2013 Mar 3, 2016 CANCELLED
LANCER INSURANCE COMPANY BA166206 BIPD/Primary — Apr 25, 2013 Aug 3, 2013 CANCELLED
KNIGHTBROOK INSURANCE COMPANY MAPA0005801 BIPD/Primary — Apr 25, 2012 Apr 25, 2013 CANCELLED
KNIGHTBROOK INSURANCE COMPANY MAPA0005800 BIPD/Primary — Apr 25, 2011 Apr 25, 2012 CANCELLED
Compliance Timeline Merged authority / insurance / enforcement events
  1. Nov 7, 2017
    authority
    REINSTATED — MOTOR PASSENGER CONTRACT CARRIER
    Details →
  2. May 1, 2017
    authority
    REVOKED — MOTOR PASSENGER CONTRACT CARRIER
    Details →
  3. May 1, 2017
    authority
    Authority revoked — INVOLUNTARY REVOCATION
  4. May 1, 2017
    authority gap
    Contract (Passenger) authority inactive: 190 days (through Nov 7, 2017)
  5. Apr 25, 2017
    insurance
    CANCEL — LANCER INSURANCE COMPANY
  6. Mar 3, 2016
    insurance
    CANCEL — LANCER INSURANCE COMPANY
  7. Feb 8, 2016
    authority
    DISCONTINUED REVOCATION — CONTRACT
    Details →
  8. Aug 3, 2013
    insurance
    CANCEL — LANCER INSURANCE COMPANY
  9. Apr 26, 2013
    authority
    DISCONTINUED REVOCATION — CONTRACT
    Details →
  10. Apr 25, 2013
    insurance
    CANCEL — KNIGHTBROOK INSURANCE COMPANY
  11. Apr 25, 2012
    insurance
    CANCEL — KNIGHTBROOK INSURANCE COMPANY
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for

Most-Inspected Stations

Station State Inspections OOS
S-AVON MA 4 1
S-QUINCY MA 3 0
S-EAST BOSTON MA 1 0

Top Violation Codes Cited

Code Description Category Cited OOS
393.203 Cab/body parts requirements violations Vehicle Maintenance 2 0
393.11 No or defective lighting devices or reflective material as required Vehicle Maintenance 1 0
393.209(e) Power steering violations Vehicle Maintenance 1 0
393.30 Improper battery installation Vehicle Maintenance 1 0
393.83(c) Improper exhaust - Bus (Powered by gasoline) Vehicle Maintenance 1 1
396.9(d)(2) Failure to correct defects noted on previous inspection report Vehicle Maintenance 1 0
Related Records Cross-references to every adjacent page
Directory
Authority Records
Insurance Carriers
Process Agent (BOC-3)
Carrier Records
Discover
Explainers

How to verify DON QUIJOTE TOURS OF NEW ENGLAND INC

  1. Verify USDOT and MC numbers match the carrier's documents. Compare the USDOT number and MC docket on this page to the numbers on the carrier's invoice, rate confirmation, or load-board listing. A mismatch between the carrier's claimed numbers and the registered legal name is the single most common red flag.
  2. Check active operating authority and insurance status. Confirm the Authority Records show at least one ACTIVE docket for the type of operation you're booking, and that the Active Insurance card lists a current BIPD/Primary policy. A revoked authority or uninsured carrier cannot legally operate.
  3. Review safety rating and SMS BASIC scores. Check the carrier's FMCSA safety rating (if any) and the SMS BASIC table. A high percentile in any BASIC category — especially Unsafe Driving, HOS, or Vehicle Maintenance — is worth investigating before tendering a load.
  4. Examine inspection and crash history. Open the Inspection History and Crash History subpages for the full record. Look for patterns: repeat OOS findings on the same unit, multiple crashes in a short window, or violations clustered in one BASIC category.
  5. Cross-reference real-time data with FMCSA SAFER. For the most current snapshot — within 24 hours of any insurer filing or authority change — click through to the FMCSA SAFER lookup. TruckCodex mirrors SAFER and L&I daily; SAFER itself reflects filings within 24 hours.

Frequently asked questions about DON QUIJOTE TOURS OF NEW ENGLAND INC

Is DON QUIJOTE TOURS OF NEW ENGLAND INC an active motor carrier? ▾
Yes. DON QUIJOTE TOURS OF NEW ENGLAND INC is registered with the FMCSA under USDOT 2116890 and is currently shown as Active in the agency's Motor Carrier Management Information System (MCMIS). Active status means the carrier may legally operate, contingent on continuous insurance and authority filings.
What is DON QUIJOTE TOURS OF NEW ENGLAND INC's safety rating? ▾
DON QUIJOTE TOURS OF NEW ENGLAND INC's FMCSA safety rating is Satisfactory. A Satisfactory rating means FMCSA evaluators determined the carrier had an adequate safety management program at the time of the most recent compliance review. Safety ratings are assigned only after a formal compliance review; most carriers in the FMCSA database are unrated.
How many inspections has DON QUIJOTE TOURS OF NEW ENGLAND INC had? ▾
8 roadside inspections are on file for DON QUIJOTE TOURS OF NEW ENGLAND INC in FMCSA's MCMIS database. Each inspection is summarized in the Inspection History section below — sortable by date, state, level, and out-of-service result. Newer inspections are pulled from the FMCSA SMS data feed daily.
What is DON QUIJOTE TOURS OF NEW ENGLAND INC's out-of-service rate? ▾
DON QUIJOTE TOURS OF NEW ENGLAND INC's peak out-of-service rate is 12.5% (whichever is higher of driver-OOS or vehicle-OOS, computed from FMCSA roadside inspection data). The national averages are roughly 6.7% for drivers and 23.4% for vehicles — see the peer-context card on this page for a side-by-side comparison.
Where is DON QUIJOTE TOURS OF NEW ENGLAND INC based? ▾
DON QUIJOTE TOURS OF NEW ENGLAND INC reports its physical address to the FMCSA as 17 REARDON STREET, QUINCY, Massachusetts 02169. Carriers must file a Form MCS-150 every two years to keep their address current; an outdated address is a common compliance flag.
Does DON QUIJOTE TOURS OF NEW ENGLAND INC have valid operating authority? ▾
DON QUIJOTE TOURS OF NEW ENGLAND INC has 1 authority record on file, but none are currently active. See the Authority Records section below for the status of each docket — common reasons for inactive authority include lapsed insurance, cancelled BOC-3 filings, or revocation following safety-related actions.
How many trucks and drivers does DON QUIJOTE TOURS OF NEW ENGLAND INC operate? ▾
DON QUIJOTE TOURS OF NEW ENGLAND INC self-reports 2 power units and 2 drivers on its most recent FMCSA Form MCS-150 filing. Power-unit and driver counts come from the carrier directly and are required to be updated every two years; very large fluctuations between filings can indicate fleet changes worth investigating.
Has DON QUIJOTE TOURS OF NEW ENGLAND INC had any crashes? ▾
1 FMCSA-reportable crash is on file for DON QUIJOTE TOURS OF NEW ENGLAND INC in MCMIS. A reportable crash is one resulting in a fatality, an injury requiring transport for medical attention, or a vehicle disabled and towed from the scene. The full crash log is on the Crashes subpage with date, state, and outcome details.

About FMCSA carrier records

Every commercial motor carrier operating in the United States is required to register with the Federal Motor Carrier Safety Administration (FMCSA) and obtain a USDOT number. The USDOT number is a permanent, unique identifier — once assigned, it stays with the carrier for life and is never reissued to another company. Carriers must update their registration every two years on Form MCS-150 to keep their address, fleet size, and operating data current.

Carrier safety data lives in FMCSA's Motor Carrier Management Information System (MCMIS): roadside inspections, crashes, out-of-service findings, and the seven Behavior Analysis and Safety Improvement Categories (BASICs) that make up the SMS scoring methodology. For-hire carriers must also hold operating authority — an MC, FF, or MX docket number — which is separate from the USDOT number and requires continuous insurance and BOC-3 process-agent filings to remain active.

TruckCodex mirrors FMCSA's public SAFER and L&I systems on a daily refresh cycle. Every record on this page reflects what FMCSA has on file. We do not edit or modify carrier data — for real-time confirmation immediately before a transaction, click through to the FMCSA SAFER lookup linked in the related records section above. Safety ratings, when present, come from formal compliance reviews; most active carriers have not been reviewed and are correctly listed as unrated.

Data sources & freshness

TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.

FMCSA

Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.
NHTSA

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.
Transport Canada

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.