Recall 24V930000
NHTSA safety recall campaign 24V930000. Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. 697 units potentially affected.
Risk Summary (Consequence)
A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
Defect Summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Remedy
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
Key Dates
Affected Vehicles
Other DAIMLER VANS USA, LLC Recalls
Recent campaigns from the same manufacturer (last 3 years)
Recent DAIMLER VANS USA, LLC Recalls
| Campaign | Report Date | Component | Makes | Units |
|---|---|---|---|---|
| 26V099000 | Feb 20, 2026 | BACK OVER PREVENTION | MERCEDES-BENZ | 117 |
| 26V070000 | Feb 6, 2026 | AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE | MERCEDES-BENZ | 52,356 |
| 25V725000 | Oct 24, 2025 | STRUCTURE:FRAME AND MEMBERS | MERCEDES-BENZ | 366 |
| 25V712000 | Oct 17, 2025 | FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR | MERCEDES-BENZ | 16 |
| 25V609000 | Sep 12, 2025 | STRUCTURE:FRAME AND MEMBERS | MERCEDES-BENZ | 4 |
| 25V463000 | Jul 11, 2025 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | MERCEDES-BENZ | 43,422 |
| 25V135000 | Feb 28, 2025 | PARKING BRAKE | MERCEDES-BENZ | 88 |
| 25V090000 | Feb 14, 2025 | PARKING BRAKE:DRIVELINE | MERCEDES-BENZ | 689 |
| 24V517000 | Jul 9, 2024 | SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE | MERCEDES-BENZ | 1,232 |
| 24V316000 | May 6, 2024 | ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE | MERCEDES-BENZ | 184 |
Recalls Affecting the Same Makes
Campaigns touching MERCEDES-BENZ from other manufacturers (last 3 years)
Same-Make Recall Activity
| Campaign | Report Date | Manufacturer | Component | Units |
|---|---|---|---|---|
| 26V199000 | Mar 27, 2026 | MERCEDES-BENZ USA, LLC | AIR BAGS | 932 |
| 26V198000 | Mar 27, 2026 | MERCEDES-BENZ USA, LLC | WHEELS | 3,734 |
| 26V172000 | Mar 20, 2026 | MERCEDES-BENZ USA, LLC | SEAT BELTS | 20 |
| 26V134000 | Mar 6, 2026 | MERCEDES-BENZ USA, LLC | LATCHES/LOCKS/LINKAGES | 10 |
| 26V073000 | Feb 6, 2026 | MERCEDES-BENZ USA, LLC | ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY | 11,895 |
| 26V063000 | Feb 4, 2026 | DAIMLER COACHES NORTH AMERICA | LATCHES/LOCKS/LINKAGES:DOORS:LATCH | 51 |
| 25V894000 | Dec 19, 2025 | MERCEDES-BENZ USA, LLC | ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY | 169 |
| 25V864000 | Dec 12, 2025 | MERCEDES-BENZ USA, LLC | SEAT BELTS:REAR/OTHER | 82 |
| 25V865000 | Dec 12, 2025 | MERCEDES-BENZ USA, LLC | ELECTRICAL SYSTEM:WIRING | 117 |
| 25V830000 | Dec 1, 2025 | MERCEDES-BENZ USA, LLC | BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT | 1,899 |
How to Act on This Recall
- Owners: Contact your authorized dealer to schedule the remedy at no cost. Remedy is covered under 49 U.S.C. 30120.
- Fleets: Use the Fleet Recall Checker to scan your VIN list against this and other open campaigns.
- Looking up a specific VIN? Check VIN against NHTSA for open recalls on that vehicle.
- NHTSA contact: Vehicle Safety Hotline 1-888-327-4236.