Recall 23V893000
NHTSA safety recall campaign 23V893000. Component: ELECTRICAL SYSTEM. 66 units potentially affected.
Risk Summary (Consequence)
A detached 120-Volt outlet can shock passengers, increasing the risk of injury.
Defect Summary
Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Tourrider Business and Premium coaches. The 120-Volt passenger outlets may not be secured properly, allowing them to detach.
Remedy
Dealers will install a cavity socket and quadruple screw connection, free of charge. Owner notification letters were mailed February 13, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 54.10T23277A.
Key Dates
Affected Vehicles
Other DAIMLER COACHES NORTH AMERICA Recalls
Recent campaigns from the same manufacturer (last 3 years)
Recent DAIMLER COACHES NORTH AMERICA Recalls
| Campaign | Report Date | Component | Makes | Units |
|---|---|---|---|---|
| 26V176000 | Mar 23, 2026 | ELECTRICAL SYSTEM | SETRA | 511 |
| 26V063000 | Feb 4, 2026 | LATCHES/LOCKS/LINKAGES:DOORS:LATCH | MERCEDES-BENZ | 51 |
| 25V144000 | Mar 5, 2025 | SEATS | MERCEDES-BENZ | 162 |
| 24V277000 | Apr 18, 2024 | EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP | SETRA | 79 |
| 24V151000 | Feb 26, 2024 | STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT:LATCHING/RELEASE SYSTEM | MERCEDES-BENZ | 111 |
| 24V141000 | Feb 23, 2024 | EQUIPMENT ADAPTIVE/MOBILITY | MERCEDES-BENZ | 77 |
Recalls Affecting the Same Makes
Campaigns touching MERCEDES-BENZ from other manufacturers (last 3 years)
Same-Make Recall Activity
| Campaign | Report Date | Manufacturer | Component | Units |
|---|---|---|---|---|
| 26V199000 | Mar 27, 2026 | MERCEDES-BENZ USA, LLC | AIR BAGS | 932 |
| 26V198000 | Mar 27, 2026 | MERCEDES-BENZ USA, LLC | WHEELS | 3,734 |
| 26V172000 | Mar 20, 2026 | MERCEDES-BENZ USA, LLC | SEAT BELTS | 20 |
| 26V134000 | Mar 6, 2026 | MERCEDES-BENZ USA, LLC | LATCHES/LOCKS/LINKAGES | 10 |
| 26V099000 | Feb 20, 2026 | DAIMLER VANS USA, LLC | BACK OVER PREVENTION | 117 |
| 26V070000 | Feb 6, 2026 | DAIMLER VANS USA, LLC | AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE | 52,356 |
| 26V073000 | Feb 6, 2026 | MERCEDES-BENZ USA, LLC | ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY | 11,895 |
| 25V894000 | Dec 19, 2025 | MERCEDES-BENZ USA, LLC | ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY | 169 |
| 25V864000 | Dec 12, 2025 | MERCEDES-BENZ USA, LLC | SEAT BELTS:REAR/OTHER | 82 |
| 25V865000 | Dec 12, 2025 | MERCEDES-BENZ USA, LLC | ELECTRICAL SYSTEM:WIRING | 117 |
How to Act on This Recall
- Owners: Contact your authorized dealer to schedule the remedy at no cost. Remedy is covered under 49 U.S.C. 30120.
- Fleets: Use the Fleet Recall Checker to scan your VIN list against this and other open campaigns.
- Looking up a specific VIN? Check VIN against NHTSA for open recalls on that vehicle.
- NHTSA contact: Vehicle Safety Hotline 1-888-327-4236.