Recall 23V342000
NHTSA safety recall campaign 23V342000. Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. 442,973 units potentially affected.
Risk Summary (Consequence)
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Defect Summary
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Remedy
Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.
Key Dates
Affected Vehicles
Other FORD MOTOR COMPANY Recalls
Recent campaigns from the same manufacturer (last 3 years)
Recent FORD MOTOR COMPANY Recalls
| Campaign | Report Date | Component | Makes | Units |
|---|---|---|---|---|
| 26V165000 | Mar 18, 2026 | BACK OVER PREVENTION | FORD, LINCOLN | 254,640 |
| 26V157000 | Mar 17, 2026 | VISIBILITY | FORD | 323 |
| 26V155000 | Mar 17, 2026 | EXTERIOR LIGHTING | FORD | 2,422 |
| 26V159000 | Mar 17, 2026 | SEAT BELTS | FORD, LINCOLN | 561 |
| 26V158000 | Mar 17, 2026 | FUEL SYSTEM, DIESEL | FORD | 7,105 |
| 26V119000 | Mar 3, 2026 | POWER TRAIN | FORD | 11,431 |
| 26V118000 | Mar 3, 2026 | BACK OVER PREVENTION | FORD | 316 |
| 26V117000 | Mar 3, 2026 | VISIBILITY | FORD, LINCOLN | 604,533 |
| 26V123000 | Mar 3, 2026 | BACK OVER PREVENTION | FORD, LINCOLN | 889,950 |
| 26V122000 | Mar 3, 2026 | ENGINE AND ENGINE COOLING | FORD, LINCOLN | 47,804 |
Recalls Affecting the Same Makes
Campaigns touching FORD, LINCOLN from other manufacturers (last 3 years)
Same-Make Recall Activity
| Campaign | Report Date | Manufacturer | Component | Units |
|---|---|---|---|---|
| 25V876000 | Dec 17, 2025 | ROLLX VANS | EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR: | 86 |
| 23V499000 | Jul 19, 2023 | QUALITY VANS | FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS | 10 |
Related NHTSA Investigations
Investigations opened by ODI covering the same manufacturer or makes (FORD, LINCOLN) in the last 3 years
10 Investigations
| Investigation | Opened | Closed | Status | Vehicle | Component | Subject |
|---|---|---|---|---|---|---|
| EA26001 | Jan 30, 2026 | Unknown | OPEN | 2015 FORD F-150 | POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) | Unintended Transmission Downshift and Rear Wheel Lock-up |
| PE25020 | Dec 18, 2025 | Unknown | OPEN | 2014 FORD FIESTA | ENGINE | Timing Belt Failure |
| DP25001 | Sep 5, 2025 | Unknown | OPEN | 2020 FORD EXPLORER | STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS | Underbody shields detachment |
| PE25007 | Aug 7, 2025 | Unknown | OPEN | 2019 FORD FLEX | STRUCTURE:BODY:DOOR | B-Pillar Trim Detachment |
| PE25002 | Mar 21, 2025 | Jan 30, 2026 | CLOSED | 2015 FORD F-150 | POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) | Unintended Transmission Downshift and Rear Wheel Lock-up |
| EA25001 | Jan 17, 2025 | Unknown | OPEN | 2021 FORD MUSTANG MACH E | ELECTRICAL SYSTEM:ADAS | Collisions Involving Ford BlueCruise |
| RQ24014 | Nov 15, 2024 | Oct 10, 2025 | CLOSED | 2021 FORD BRONCO SPORT | ELECTRICAL SYSTEM:12V/24V/48V BATTERY | Loss of Motive Power |
| RQ24015 | Nov 15, 2024 | Jul 23, 2025 | CLOSED | 2018 FORD EXPEDITION | SEAT BELTS:PRETENSIONER | Seat Belt Retractor Pretensioner Inadvertent Deployment |
| PE24030 | Oct 11, 2024 | Feb 2, 2026 | CLOSED | 2019 FORD FLEX | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | Rear-view Camera Failure |
| PE24027 | Oct 3, 2024 | Oct 30, 2025 | CLOSED | 2015 FORD EDGE | SERVICE BRAKES | Loss of braking caused by rear brake hose failure |
Consumer Complaints Referencing This Campaign
NHTSA complaints whose narratives mention 23V342000
Referencing Complaints
| Complaint ID | Incident Date | Vehicle | Component | Narrative Snippet |
|---|---|---|---|---|
| 2079992 | Nov 1, 2024 | 2020 FORD EXPLORER | ELECTRICAL SYSTEM | The contact owns a 2020 Ford Explorer. The contact stated the center display screen failed to turn on upon starting the … |
| 2036645 | Oct 5, 2024 | 2020 FORD EXPLORER | BACK OVER PREVENTION | The contact owns a 2020 Ford Explorer. The contact stated that the vehicle was repaired under Ford Recall: 23S23/NHTSA C… |
| 1982404 | Feb 16, 2024 | 2022 LINCOLN AVIATOR PHEV | BACK OVER PREVENTION | The contact owns a 2022 Lincoln Aviator. The contact received notification of NHTSA Campaign Number: 23V342000 (Back Ove… |
| 2006414 | Feb 1, 2024 | 2021 FORD EXPLORER | BACK OVER PREVENTION | The contact owns a 2021 Ford Explorer. The contact stated that while reversing, the back over prevention camera screen d… |
| 1960726 | Jan 23, 2024 | 2021 LINCOLN AVIATOR | BACK OVER PREVENTION | The contact owns a 2021 Lincoln Aviator. The contact received notification of NHTSA Campaign Number: 23V342000 (Back Ove… |
| 1963631 | Jan 1, 2024 | 2019 FORD FLEX | BACK OVER PREVENTION | The contact owns a 2019 Ford Flex. The contact stated while reversing the rearview camera failed to operate as needed. T… |
| 1942694 | Nov 13, 2023 | 2020 FORD EXPLORER | POWER TRAIN | The contact owns a 2020 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V342000 (Back Over … |
| 1942695 | Nov 13, 2023 | 2020 FORD EXPLORER | BACK OVER PREVENTION | The contact owns a 2020 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V342000 (Back Over … |
| 1936652 | Oct 18, 2023 | 2022 LINCOLN CORSAIR PHEV | BACK OVER PREVENTION | The contact owns a 2022 Lincoln Corsair. The contact received notification of NHTSA Campaign Numbers: 23V342000 (Back Ov… |
| 1936653 | Oct 18, 2023 | 2022 LINCOLN CORSAIR PHEV | ENGINE | The contact owns a 2022 Lincoln Corsair. The contact received notification of NHTSA Campaign Numbers: 23V342000 (Back Ov… |
How to Act on This Recall
- Owners: Contact your authorized dealer to schedule the remedy at no cost. Remedy is covered under 49 U.S.C. 30120.
- Fleets: Use the Fleet Recall Checker to scan your VIN list against this and other open campaigns.
- Looking up a specific VIN? Check VIN against NHTSA for open recalls on that vehicle.
- NHTSA contact: Vehicle Safety Hotline 1-888-327-4236.