Recall 20V798000
NHTSA safety recall campaign 20V798000. Component: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. 27,838 units potentially affected.
Risk Summary (Consequence)
A loss of drive power can increase the risk of a crash.
Defect Summary
Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
Remedy
Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.
Key Dates
Affected Vehicles
| Make | Model | Year | VIN Lookup |
|---|---|---|---|
| HONDA | ACCORD HYBRID | 2020 | Check VINs |
| HONDA | CR-V HYBRID | 2020 | Check VINs |
| HONDA | INSIGHT | 2020 | Check VINs |
| HONDA | INSIGHT | 2021 | Check VINs |
Other HONDA (AMERICAN HONDA MOTOR CO.) Recalls
Recent campaigns from the same manufacturer (last 3 years)
Recent HONDA (AMERICAN HONDA MOTOR CO.) Recalls
| Campaign | Report Date | Component | Makes | Units |
|---|---|---|---|---|
| 26V194000 | Mar 26, 2026 | FUEL SYSTEM, GASOLINE | HONDA | 429 |
| 26V146000 | Mar 12, 2026 | STEERING | HONDA | 19,406 |
| 26V112000 | Feb 26, 2026 | BACK OVER PREVENTION | ACURA, HONDA | 65,135 |
| 26V054000 | Jan 29, 2026 | SEATS:CRITICAL FASTENERS | ACURA, HONDA | 32 |
| 25V911000 | Dec 23, 2025 | ELECTRICAL SYSTEM:WIRING | HONDA | 2,155 |
| 25V892000 | Dec 18, 2025 | ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL | HONDA | 474 |
| 25V891000 | Dec 18, 2025 | ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL | HONDA | 1,337 |
| 25V858000 | Dec 11, 2025 | ELECTRICAL SYSTEM:PROPULSION SYSTEM:FUEL CELL | HONDA | 388 |
| 25V859000 | Dec 11, 2025 | SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER | ACURA | 70,658 |
| 25V785000 | Nov 13, 2025 | ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU):SOFTWARE | HONDA | 256,603 |
Recalls Affecting the Same Makes
Campaigns touching HONDA from other manufacturers (last 3 years)
Same-Make Recall Activity
| Campaign | Report Date | Manufacturer | Component | Units |
|---|---|---|---|---|
| 25V876000 | Dec 17, 2025 | ROLLX VANS | EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR: | 86 |
| 25V877000 | Dec 17, 2025 | VANTAGE MOBILITY | EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR: | 1,019 |
How to Act on This Recall
- Owners: Contact your authorized dealer to schedule the remedy at no cost. Remedy is covered under 49 U.S.C. 30120.
- Fleets: Use the Fleet Recall Checker to scan your VIN list against this and other open campaigns.
- Looking up a specific VIN? Check VIN against NHTSA for open recalls on that vehicle.
- NHTSA contact: Vehicle Safety Hotline 1-888-327-4236.