TruckCodex

Recall 20V692000

NHTSA safety recall campaign 20V692000. Component: POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT. 15,587 units potentially affected.

Remedy available
Affected Units
15,587
Affected Vehicles
6
Makes
1
Model Years
3
Campaign #
20V692000
Component
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Report Date
Nov 10, 2020
Notification Date
Unknown
Remedy Date
Unknown
Affected Population
15,587
Manufacturer
FORD MOTOR COMPANY
Country
US
Make
FORD
Model Years
2014, 2015, 2016

Risk Summary (Consequence)

The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.

Defect Summary

Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.

Remedy

Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.

Key Dates

Report Date
Nov 10, 2020
Owner Notification
Unknown
Remedy Available
Unknown

Affected Vehicles

nhtsa-odi-recalls
Affected Vehicles
MakeModelYearVIN Lookup
FORDEDGE2014Check VINs
FORDEXPLORER2014Check VINs
FORDEXPLORER2015Check VINs
FORDEXPLORER2016Check VINs
FORDTAURUS2014Check VINs
FORDTAURUS2015Check VINs

Other FORD MOTOR COMPANY Recalls

Recent campaigns from the same manufacturer (last 3 years)

Recent FORD MOTOR COMPANY Recalls

nhtsa-odi-recalls
Recent FORD MOTOR COMPANY Recalls
CampaignReport DateComponentMakesUnits
26V165000Mar 18, 2026BACK OVER PREVENTIONFORD, LINCOLN254,640
26V157000Mar 17, 2026VISIBILITYFORD323
26V155000Mar 17, 2026EXTERIOR LIGHTINGFORD2,422
26V159000Mar 17, 2026SEAT BELTSFORD, LINCOLN561
26V158000Mar 17, 2026FUEL SYSTEM, DIESELFORD7,105
26V119000Mar 3, 2026POWER TRAINFORD11,431
26V118000Mar 3, 2026BACK OVER PREVENTIONFORD316
26V117000Mar 3, 2026VISIBILITYFORD, LINCOLN604,533
26V123000Mar 3, 2026BACK OVER PREVENTIONFORD, LINCOLN889,950
26V122000Mar 3, 2026ENGINE AND ENGINE COOLINGFORD, LINCOLN47,804

Recalls Affecting the Same Makes

Campaigns touching FORD from other manufacturers (last 3 years)

Same-Make Recall Activity

nhtsa-odi-recalls
Same-Make Recall Activity
CampaignReport DateManufacturerComponentUnits
25V876000Dec 17, 2025ROLLX VANSEQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:86
23V499000Jul 19, 2023QUALITY VANSFUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS10

Consumer Complaints Referencing This Campaign

NHTSA complaints whose narratives mention 20V692000

Referencing Complaints

nhtsa-odi-complaints
Referencing Complaints
Complaint IDIncident DateVehicleComponentNarrative Snippet
2081720Mar 30, 20252016 FORD EXPLORERPOWER TRAINThe contact owns a 2016 Ford Explorer. The contact stated that while attempting to reverse, the accelerator pedal was de…
2048700Dec 16, 20242016 FORD EXPLORERPOWER TRAINThe contact owns a 2016 Ford Explorer. The contact’s spouse stated that while driving at an undisclosed speed, the vehic…
1984117Apr 9, 20242014 FORD EXPLORERPOWER TRAINThe contact owns a 2014 Ford Explorer. The contact stated that while stopped at a traffic signal, the signal changed, an…
1943910Oct 13, 20232014 FORD EXPLORERPOWER TRAINThe contact owns a 2014 Ford Explorer. The contact stated while driving at approximately 35 MPH, the vehicle was vibrati…
1928666Sep 11, 20232016 FORD EXPLORERPOWER TRAINThe contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the vehicle shuddered a…
1890819Apr 17, 20232014 FORD EXPLORERSTEERINGApril 17, '23 traveling down Mountains in WV to VA the STEERING on 2014 Ford Explorer lost PowerSteering VERY difficult…
1829957Jul 18, 20222016 FORD EXPLORERPOWER TRAINThe contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle stalle…
1829958Jul 18, 20222016 FORD EXPLORERENGINEThe contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle stalle…
1819018Jun 14, 20222013 FORD EXPLORERPOWER TRAINThe contact owns a 2013 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle made a…
1787639Jan 1, 20222014 FORD EXPLORERUNKNOWN OR OTHERThe contact owns a 2014 Ford Explorer. The contact stated while driving at an undisclosed speed, there was abnormal nois…

How to Act on This Recall

Related records

ManufacturerFORD MOTOR COMPANY
View all recalls by FORD MOTOR COMPANY
MakeFORD
View all FORD models, recalls, and complaints
IndexAll Recall Campaigns
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IndexNHTSA Complaints
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IndexNHTSA Investigations
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ResearchResearch: Recall Exposure
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Data sources & freshness

NHTSA ODI Recalls Flat File
Updated 1 weeks ago