Recall 20V511000
NHTSA safety recall campaign 20V511000. Component: ELECTRICAL SYSTEM:SOFTWARE. 32,318 units potentially affected.
Remedy available
Affected Units
32,318
Affected Vehicles
6
Makes
1
Model Years
2
Campaign #
20V511000
Component
ELECTRICAL SYSTEM:SOFTWARE
Report Date
Aug 27, 2020
Notification Date
Unknown
Remedy Date
Unknown
Affected Population
32,318
Manufacturer
Country
US
Make
Model Years
2019, 2020
Risk Summary (Consequence)
A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.
Defect Summary
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.
Remedy
Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.
Key Dates
Report Date
Aug 27, 2020
Owner Notification
Unknown
Remedy Available
Unknown
Affected Vehicles
nhtsa-odi-recalls
| Make | Model | Year | VIN Lookup |
|---|---|---|---|
| RAM | 3500 | 2019 | Check VINs |
| RAM | 3500 | 2020 | Check VINs |
| RAM | 4500 | 2019 | Check VINs |
| RAM | 4500 | 2020 | Check VINs |
| RAM | 5500 | 2019 | Check VINs |
| RAM | 5500 | 2020 | Check VINs |
Recalls Affecting the Same Makes
Campaigns touching RAM from other manufacturers (last 3 years)
Same-Make Recall Activity
nhtsa-odi-recalls
| Campaign | Report Date | Manufacturer | Component | Units |
|---|---|---|---|---|
| 26V059000 | Feb 2, 2026 | CHRYSLER (FCA US, LLC) | ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL | 456,287 |
| 25V882000 | Dec 18, 2025 | CHRYSLER (FCA US, LLC) | AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE | 52,565 |
| 25V876000 | Dec 17, 2025 | ROLLX VANS | EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR: | 86 |
| 25V824000 | Dec 1, 2025 | CHRYSLER (FCA US, LLC) | AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR | 1,589 |
| 25V826000 | Dec 1, 2025 | CHRYSLER (FCA US, LLC) | ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 72,509 |
| 25V765000 | Nov 6, 2025 | CHRYSLER (FCA US, LLC) | AIR BAGS:FRONTAL | 532 |
| 25V720000 | Oct 23, 2025 | CHRYSLER (FCA US, LLC) | ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY | 300,691 |
| 25V665000 | Oct 6, 2025 | CHRYSLER (FCA US, LLC) | ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE | 790 |
| 25V618000 | Sep 17, 2025 | READING TRUCK GROUP LLC | TRAILER HITCHES | 10 |
| 25V592000 | Sep 11, 2025 | CHRYSLER (FCA US, LLC) | AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR | 1,761 |
Consumer Complaints Referencing This Campaign
NHTSA complaints whose narratives mention 20V511000
Referencing Complaints
nhtsa-odi-complaints
| Complaint ID | Incident Date | Vehicle | Component | Narrative Snippet |
|---|---|---|---|---|
| 2103323 | May 2, 2025 | 2019 RAM 3500 | ENGINE AND ENGINE COOLING | The contact owns a 2019 Ram 3500. The contact stated that after accelerating from a red light and while driving approxim… |
| 2103324 | May 2, 2025 | 2019 RAM 3500 | ELECTRICAL SYSTEM | The contact owns a 2019 Ram 3500. The contact stated that after accelerating from a red light and while driving approxim… |
| 2040681 | Nov 13, 2024 | 2019 RAM 3500 | ENGINE AND ENGINE COOLING | The contact owns a 2019 RAM 3500. The contact stated that while driving at 45 MPH, he heard an abnormal squealing sound … |
| 2040682 | Nov 13, 2024 | 2019 RAM 3500 | ELECTRICAL SYSTEM | The contact owns a 2019 RAM 3500. The contact stated that while driving at 45 MPH, he heard an abnormal squealing sound … |
| 1874320 | Feb 15, 2023 | 2019 RAM 3500 | ENGINE AND ENGINE COOLING | The contact owns a 2019 Ram 3500. The contact stated while driving 75 MPH with the cruise control activated, the vehicle… |
| 1874321 | Feb 15, 2023 | 2019 RAM 3500 | ELECTRICAL SYSTEM | The contact owns a 2019 Ram 3500. The contact stated while driving 75 MPH with the cruise control activated, the vehicle… |
| 1845451 | Jun 4, 2022 | 2020 RAM 3500 | ENGINE AND ENGINE COOLING | The contact owns a 2020 Ram 3500. The contact stated that after his son started the vehicle, there was a metal-on-metal … |
| 1845452 | Jun 4, 2022 | 2020 RAM 3500 | ELECTRICAL SYSTEM | The contact owns a 2020 Ram 3500. The contact stated that after his son started the vehicle, there was a metal-on-metal … |
| 1787703 | Jan 11, 2022 | 2020 RAM 3500 | ENGINE AND ENGINE COOLING | The contact owns a 2020 RAM 3500. The contact stated that while driving at 15 MPH, the oil warning light was illuminated… |
| 1787704 | Jan 11, 2022 | 2020 RAM 3500 | ELECTRICAL SYSTEM | The contact owns a 2020 RAM 3500. The contact stated that while driving at 15 MPH, the oil warning light was illuminated… |
How to Act on This Recall
- Owners: Contact your authorized dealer to schedule the remedy at no cost. Remedy is covered under 49 U.S.C. 30120.
- Fleets: Use the Fleet Recall Checker to scan your VIN list against this and other open campaigns.
- Looking up a specific VIN? Check VIN against NHTSA for open recalls on that vehicle.
- NHTSA contact: Vehicle Safety Hotline 1-888-327-4236.
Related records
ManufacturerCHRYSLER (FCA US LLC)
View all recalls by CHRYSLER (FCA US LLC)
MakeRAM
View all RAM models, recalls, and complaints
IndexAll Recall Campaigns
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IndexNHTSA Complaints
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IndexNHTSA Investigations
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ResearchResearch: Recall Exposure
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Data sources & freshness
NHTSA ODI Recalls Flat File
Updated 1 weeks ago