TruckCodex

Recall 20V396000

NHTSA safety recall campaign 20V396000. Component: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE. 925,239 units potentially affected.

Remedy available
Affected Units
925,239
Affected Vehicles
11
Makes
2
Model Years
5
Campaign #
20V396000
Component
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Report Date
Jul 7, 2020
Notification Date
Unknown
Remedy Date
Unknown
Affected Population
925,239
Manufacturer
CHRYSLER (FCA US LLC)
Country
US
Make
CHRYSLER
Make
DODGE
Model Years
2007, 2008, 2009, 2010, 2011

Risk Summary (Consequence)

Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Defect Summary

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

Remedy

Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Key Dates

Report Date
Jul 7, 2020
Owner Notification
Unknown
Remedy Available
Unknown

Affected Vehicles

nhtsa-odi-recalls
Affected Vehicles
MakeModelYearVIN Lookup
CHRYSLERTOWN AND COUNTRY2008Check VINs
CHRYSLERTOWN AND COUNTRY2009Check VINs
CHRYSLERTOWN AND COUNTRY2010Check VINs
DODGEGRAND CARAVAN2008Check VINs
DODGEGRAND CARAVAN2009Check VINs
DODGEGRAND CARAVAN2010Check VINs
DODGENITRO2007Check VINs
DODGENITRO2008Check VINs
DODGENITRO2009Check VINs
DODGENITRO2010Check VINs
DODGENITRO2011Check VINs

Recalls Affecting the Same Makes

Campaigns touching CHRYSLER, DODGE from other manufacturers (last 3 years)

Same-Make Recall Activity

nhtsa-odi-recalls
Same-Make Recall Activity
CampaignReport DateManufacturerComponentUnits
26V189000Mar 26, 2026CHRYSLER (FCA US, LLC)AIR BAGS178,246
25V876000Dec 17, 2025ROLLX VANSEQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:86
25V877000Dec 17, 2025VANTAGE MOBILITYEQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:1,019
25V846000Dec 9, 2025CHRYSLER (FCA US, LLC)SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES5,974
25V674000Oct 9, 2025CHRYSLER (FCA US, LLC)POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT298,439
25V573000Sep 4, 2025CHRYSLER (FCA US, LLC)AIR BAGS:SIDE/WINDOW:CURTAIN985
25V574000Sep 4, 2025CHRYSLER (FCA US, LLC)POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL75
25V552000Aug 26, 2025CHRYSLER (FCA US, LLC)BACK OVER PREVENTION: SENSING SYSTEM: CAMERA219,577
25V471000Jul 17, 2025CHRYSLER (FCA US, LLC)BACK OVER PREVENTION: SENSING SYSTEM: CAMERA21
25V388000Jun 12, 2025CHRYSLER (FCA US, LLC)BACK OVER PREVENTION: SENSING SYSTEM: CAMERA140

Consumer Complaints Referencing This Campaign

NHTSA complaints whose narratives mention 20V396000

Referencing Complaints

nhtsa-odi-complaints
Referencing Complaints
Complaint IDIncident DateVehicleComponentNarrative Snippet
2061152Jan 30, 20252010 DODGE GRAND CARAVANELECTRICAL SYSTEMThe contact owns a 2010 Dodge Grand Caravan. The contact stated while the vehicle was parked, the ignition became inoper…
2061153Jan 30, 20252010 DODGE GRAND CARAVANAIR BAGSThe contact owns a 2010 Dodge Grand Caravan. The contact stated while the vehicle was parked, the ignition became inoper…
2061154Jan 30, 20252010 DODGE GRAND CARAVANSTEERINGThe contact owns a 2010 Dodge Grand Caravan. The contact stated while the vehicle was parked, the ignition became inoper…
2061155Jan 30, 20252010 DODGE GRAND CARAVANELECTRICAL SYSTEMThe contact owns a 2010 Dodge Caravan. The contact received notifications of NHTSA Campaign Numbers: 20V396000 (Air Bags…
2061156Jan 30, 20252010 DODGE GRAND CARAVANSTEERINGThe contact owns a 2010 Dodge Caravan. The contact received notifications of NHTSA Campaign Numbers: 20V396000 (Air Bags…
2061157Jan 30, 20252010 DODGE GRAND CARAVANAIR BAGSThe contact owns a 2010 Dodge Caravan. The contact received notifications of NHTSA Campaign Numbers: 20V396000 (Air Bags…
1935030Oct 12, 20232010 DODGE NITROSTEERINGThe contact owns a 2010 Dodge Nitro. The contact received a recall notification of the NHTSA Campaign Number: 20V396000 …
1935029Oct 12, 20232010 DODGE NITROAIR BAGSThe contact owns a 2010 Dodge Nitro. The contact received a recall notification of the NHTSA Campaign Number: 20V396000 …
1895037May 2, 20232009 DODGE NITROSTEERINGThe contact owns a 2009 Dodge Nitro. The contact received recall notification of the NHTSA Campaign Number: 20V396000 (A…
1895036May 2, 20232009 DODGE NITROAIR BAGSThe contact owns a 2009 Dodge Nitro. The contact received recall notification of the NHTSA Campaign Number: 20V396000 (A…

How to Act on This Recall

Related records

ManufacturerCHRYSLER (FCA US LLC)
View all recalls by CHRYSLER (FCA US LLC)
MakeCHRYSLER
View all CHRYSLER models, recalls, and complaints
MakeDODGE
View all DODGE models, recalls, and complaints
IndexAll Recall Campaigns
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IndexNHTSA Complaints
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IndexNHTSA Investigations
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ResearchResearch: Recall Exposure
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Data sources & freshness

NHTSA ODI Recalls Flat File
Updated 1 weeks ago