Recall 20V072000
NHTSA safety recall campaign 20V072000. Component: SUSPENSION:REAR. 211,207 units potentially affected.
Risk Summary (Consequence)
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Defect Summary
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Remedy
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Key Dates
Affected Vehicles
Other FORD MOTOR COMPANY Recalls
Recent campaigns from the same manufacturer (last 3 years)
Recent FORD MOTOR COMPANY Recalls
| Campaign | Report Date | Component | Makes | Units |
|---|---|---|---|---|
| 26V165000 | Mar 18, 2026 | BACK OVER PREVENTION | FORD, LINCOLN | 254,640 |
| 26V157000 | Mar 17, 2026 | VISIBILITY | FORD | 323 |
| 26V155000 | Mar 17, 2026 | EXTERIOR LIGHTING | FORD | 2,422 |
| 26V159000 | Mar 17, 2026 | SEAT BELTS | FORD, LINCOLN | 561 |
| 26V158000 | Mar 17, 2026 | FUEL SYSTEM, DIESEL | FORD | 7,105 |
| 26V119000 | Mar 3, 2026 | POWER TRAIN | FORD | 11,431 |
| 26V118000 | Mar 3, 2026 | BACK OVER PREVENTION | FORD | 316 |
| 26V117000 | Mar 3, 2026 | VISIBILITY | FORD, LINCOLN | 604,533 |
| 26V123000 | Mar 3, 2026 | BACK OVER PREVENTION | FORD, LINCOLN | 889,950 |
| 26V122000 | Mar 3, 2026 | ENGINE AND ENGINE COOLING | FORD, LINCOLN | 47,804 |
Recalls Affecting the Same Makes
Campaigns touching FORD, LINCOLN from other manufacturers (last 3 years)
Same-Make Recall Activity
| Campaign | Report Date | Manufacturer | Component | Units |
|---|---|---|---|---|
| 25V876000 | Dec 17, 2025 | ROLLX VANS | EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR: | 86 |
| 23V499000 | Jul 19, 2023 | QUALITY VANS | FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS | 10 |
Related NHTSA Investigations
Investigations opened by ODI covering the same manufacturer or makes (FORD, LINCOLN) in the last 3 years
10 Investigations
| Investigation | Opened | Closed | Status | Vehicle | Component | Subject |
|---|---|---|---|---|---|---|
| EA26001 | Jan 30, 2026 | Unknown | OPEN | 2015 FORD F-150 | POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) | Unintended Transmission Downshift and Rear Wheel Lock-up |
| PE25020 | Dec 18, 2025 | Unknown | OPEN | 2014 FORD FIESTA | ENGINE | Timing Belt Failure |
| DP25001 | Sep 5, 2025 | Unknown | OPEN | 2020 FORD EXPLORER | STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS | Underbody shields detachment |
| PE25007 | Aug 7, 2025 | Unknown | OPEN | 2019 FORD FLEX | STRUCTURE:BODY:DOOR | B-Pillar Trim Detachment |
| PE25002 | Mar 21, 2025 | Jan 30, 2026 | CLOSED | 2015 FORD F-150 | POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) | Unintended Transmission Downshift and Rear Wheel Lock-up |
| EA25001 | Jan 17, 2025 | Unknown | OPEN | 2021 FORD MUSTANG MACH E | ELECTRICAL SYSTEM:ADAS | Collisions Involving Ford BlueCruise |
| RQ24014 | Nov 15, 2024 | Oct 10, 2025 | CLOSED | 2021 FORD BRONCO SPORT | ELECTRICAL SYSTEM:12V/24V/48V BATTERY | Loss of Motive Power |
| RQ24015 | Nov 15, 2024 | Jul 23, 2025 | CLOSED | 2018 FORD EXPEDITION | SEAT BELTS:PRETENSIONER | Seat Belt Retractor Pretensioner Inadvertent Deployment |
| PE24030 | Oct 11, 2024 | Feb 2, 2026 | CLOSED | 2019 FORD FLEX | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | Rear-view Camera Failure |
| PE24027 | Oct 3, 2024 | Oct 30, 2025 | CLOSED | 2015 FORD EDGE | SERVICE BRAKES | Loss of braking caused by rear brake hose failure |
Consumer Complaints Referencing This Campaign
NHTSA complaints whose narratives mention 20V072000
Referencing Complaints
| Complaint ID | Incident Date | Vehicle | Component | Narrative Snippet |
|---|---|---|---|---|
| 2182612 | Mar 3, 2026 | 2013 FORD FLEX | SUSPENSION | The contact owns a 2013 Ford Flex. The vehicle was taken to a dealer for a recall repair. The contact stated the dealer … |
| 2108584 | May 29, 2025 | 2017 FORD FLEX | SUSPENSION | Subject: Request for Review: 2017 Ford Flex Rear Suspension Toe Link Failure Outside Recall VIN Range To: NHTSA I a… |
| 2108585 | May 29, 2025 | 2017 FORD FLEX | UNKNOWN OR OTHER | Subject: Request for Review: 2017 Ford Flex Rear Suspension Toe Link Failure Outside Recall VIN Range To: NHTSA I a… |
| 2108586 | May 29, 2025 | 2017 FORD FLEX | WHEELS | Subject: Request for Review: 2017 Ford Flex Rear Suspension Toe Link Failure Outside Recall VIN Range To: NHTSA I a… |
| 2038627 | Oct 29, 2024 | 2015 FORD TAURUS | SUSPENSION | The contact owns a 2015 Ford Taurus. The contact stated while driving at undisclosed speeds, there was an abnormal sound… |
| 1962415 | Jan 26, 2024 | 2018 FORD FLEX | SUSPENSION | The contact owns a 2018 Ford Flex. The contact stated while driving 30 MPH, the contact lost control of the vehicle with… |
| 1925700 | Aug 27, 2023 | 2016 FORD TAURUS | SUSPENSION | The contact owns a 2016 Ford Taurus. The contact stated while driving at an undisclosed speed over a dip in the roadway,… |
| 1921750 | Aug 23, 2023 | 2016 FORD TAURUS | SUSPENSION | The contact owns a 2016 Ford Taurus. The contact stated while driving 20 MPH, the vehicle became extremely difficult to … |
| 1888634 | Apr 4, 2023 | 2017 FORD FLEX | SUSPENSION | The contact owns a 2015 Ford Flex. The contact stated that while driving at an undisclosed speed, the vehicle started wo… |
| 1883228 | Feb 22, 2023 | 2017 FORD FLEX | SUSPENSION | The contact owns a 2017 Ford Flex. The contact stated that while driving approximately 30 MPH, the vehicle would fishtai… |
How to Act on This Recall
- Owners: Contact your authorized dealer to schedule the remedy at no cost. Remedy is covered under 49 U.S.C. 30120.
- Fleets: Use the Fleet Recall Checker to scan your VIN list against this and other open campaigns.
- Looking up a specific VIN? Check VIN against NHTSA for open recalls on that vehicle.
- NHTSA contact: Vehicle Safety Hotline 1-888-327-4236.