Recall 20V072000

NHTSA safety recall campaign 20V072000. Component: SUSPENSION:REAR. 211,207 units potentially affected.

Remedy available
Affected Units
211,207
Affected Vehicles
18
Makes
2
Model Years
6
Campaign #
20V072000
Component
SUSPENSION:REAR
Report Date
Feb 10, 2020
Notification Date
Unknown
Remedy Date
Unknown
Affected Population
211,207
Manufacturer
Country
US
Make
Model Years
2013–2018

Risk Summary (Consequence)

A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Defect Summary

Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.

Remedy

Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.

Key Dates

Report Date
Feb 10, 2020
Owner Notification
Unknown
Remedy Available
Unknown

Other FORD MOTOR COMPANY Recalls

Recent campaigns from the same manufacturer (last 3 years)

Recent FORD MOTOR COMPANY Recalls

nhtsa-odi-recalls
Recent FORD MOTOR COMPANY Recalls
CampaignReport DateComponentMakesUnits
26V165000Mar 18, 2026BACK OVER PREVENTIONFORD, LINCOLN254,640
26V157000Mar 17, 2026VISIBILITYFORD323
26V155000Mar 17, 2026EXTERIOR LIGHTINGFORD2,422
26V159000Mar 17, 2026SEAT BELTSFORD, LINCOLN561
26V158000Mar 17, 2026FUEL SYSTEM, DIESELFORD7,105
26V119000Mar 3, 2026POWER TRAINFORD11,431
26V118000Mar 3, 2026BACK OVER PREVENTIONFORD316
26V117000Mar 3, 2026VISIBILITYFORD, LINCOLN604,533
26V123000Mar 3, 2026BACK OVER PREVENTIONFORD, LINCOLN889,950
26V122000Mar 3, 2026ENGINE AND ENGINE COOLINGFORD, LINCOLN47,804

Recalls Affecting the Same Makes

Campaigns touching FORD, LINCOLN from other manufacturers (last 3 years)

Same-Make Recall Activity

nhtsa-odi-recalls
Same-Make Recall Activity
CampaignReport DateManufacturerComponentUnits
25V876000Dec 17, 2025ROLLX VANSEQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:86
23V499000Jul 19, 2023QUALITY VANSFUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS10

Related NHTSA Investigations

Investigations opened by ODI covering the same manufacturer or makes (FORD, LINCOLN) in the last 3 years

10 Investigations

nhtsa-odi-investigations
10 Investigations
InvestigationOpenedClosedStatusVehicleComponentSubject
EA26001Jan 30, 2026UnknownOPEN2015 FORD F-150POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)Unintended Transmission Downshift and Rear Wheel Lock-up
PE25020Dec 18, 2025UnknownOPEN2014 FORD FIESTAENGINETiming Belt Failure
DP25001Sep 5, 2025UnknownOPEN2020 FORD EXPLORERSTRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDSUnderbody shields detachment
PE25007Aug 7, 2025UnknownOPEN2019 FORD FLEXSTRUCTURE:BODY:DOORB-Pillar Trim Detachment
PE25002Mar 21, 2025Jan 30, 2026CLOSED2015 FORD F-150POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)Unintended Transmission Downshift and Rear Wheel Lock-up
EA25001Jan 17, 2025UnknownOPEN2021 FORD MUSTANG MACH EELECTRICAL SYSTEM:ADASCollisions Involving Ford BlueCruise
RQ24014Nov 15, 2024Oct 10, 2025CLOSED2021 FORD BRONCO SPORTELECTRICAL SYSTEM:12V/24V/48V BATTERYLoss of Motive Power
RQ24015Nov 15, 2024Jul 23, 2025CLOSED2018 FORD EXPEDITIONSEAT BELTS:PRETENSIONERSeat Belt Retractor Pretensioner Inadvertent Deployment
PE24030Oct 11, 2024Feb 2, 2026CLOSED2019 FORD FLEXBACK OVER PREVENTION: SENSING SYSTEM: CAMERARear-view Camera Failure
PE24027Oct 3, 2024Oct 30, 2025CLOSED2015 FORD EDGESERVICE BRAKESLoss of braking caused by rear brake hose failure

Consumer Complaints Referencing This Campaign

NHTSA complaints whose narratives mention 20V072000

Referencing Complaints

nhtsa-odi-complaints
Referencing Complaints
Complaint IDIncident DateVehicleComponentNarrative Snippet
2182612Mar 3, 20262013 FORD FLEXSUSPENSIONThe contact owns a 2013 Ford Flex. The vehicle was taken to a dealer for a recall repair. The contact stated the dealer …
2108584May 29, 20252017 FORD FLEXSUSPENSIONSubject: Request for Review: 2017 Ford Flex Rear Suspension Toe Link Failure Outside Recall VIN Range To: NHTSA I a…
2108585May 29, 20252017 FORD FLEXUNKNOWN OR OTHERSubject: Request for Review: 2017 Ford Flex Rear Suspension Toe Link Failure Outside Recall VIN Range To: NHTSA I a…
2108586May 29, 20252017 FORD FLEXWHEELSSubject: Request for Review: 2017 Ford Flex Rear Suspension Toe Link Failure Outside Recall VIN Range To: NHTSA I a…
2038627Oct 29, 20242015 FORD TAURUSSUSPENSIONThe contact owns a 2015 Ford Taurus. The contact stated while driving at undisclosed speeds, there was an abnormal sound…
1962415Jan 26, 20242018 FORD FLEXSUSPENSIONThe contact owns a 2018 Ford Flex. The contact stated while driving 30 MPH, the contact lost control of the vehicle with…
1925700Aug 27, 20232016 FORD TAURUSSUSPENSIONThe contact owns a 2016 Ford Taurus. The contact stated while driving at an undisclosed speed over a dip in the roadway,…
1921750Aug 23, 20232016 FORD TAURUSSUSPENSIONThe contact owns a 2016 Ford Taurus. The contact stated while driving 20 MPH, the vehicle became extremely difficult to …
1888634Apr 4, 20232017 FORD FLEXSUSPENSIONThe contact owns a 2015 Ford Flex. The contact stated that while driving at an undisclosed speed, the vehicle started wo…
1883228Feb 22, 20232017 FORD FLEXSUSPENSIONThe contact owns a 2017 Ford Flex. The contact stated that while driving approximately 30 MPH, the vehicle would fishtai…

How to Act on This Recall

Data sources & freshness

NHTSA ODI Recalls Flat File
Updated 1 weeks ago
NHTSA ODI Investigations Flat File
Unknown freshness
NHTSA ODI Complaints Flat File
Consumer-submitted. Not verified by NHTSA before publication.
Unknown freshness