Recall 20E043000
NHTSA safety recall campaign 20E043000. Component: STEERING:LINKAGES:DRAG:LINK:CONNECTION. 32,972 units potentially affected.
Risk Summary (Consequence)
A drag link separation can cause a loss of steering control, increasing the risk of crash.
Defect Summary
Chrysler (FCA US LLC) is recalling certain MOPAR steering 4x4 drag link assemblies (part number 68369907AA), and the associated components, jam nuts (part numbers 06510749AA and 06510750AA), drag link inner (part number 68111304AA), drag link outer (68111301AA), and drag link adjuster (part number 68111302AA) sold for replacement use on Heavy Duty Ram 2500 and 3500 trucks. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate. The drag link assemblies may have been installed as part of a vehicle repair; the drag link assemblies installed during vehicle manufacturing were subject to NHTSA Safety Recall 19V-021.
Remedy
FCA will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. If an owner bought any of these components at the counter of a dealer and it was not installed, the dealer will reimburse the owner. If the part has been installed, dealers will inspect the jam nut tightness, free of charge. The recall began July 23, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is W49
Key Dates
Affected Vehicles
Recalls Affecting the Same Makes
Campaigns touching MOPAR from other manufacturers (last 3 years)
Same-Make Recall Activity
| Campaign | Report Date | Manufacturer | Component | Units |
|---|---|---|---|---|
| 26E014000 | Mar 26, 2026 | CHRYSLER (FCA US, LLC) | AIR BAGS | 105 |
| 26E006000 | Feb 2, 2026 | CHRYSLER (FCA US, LLC) | ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL | 5,565 |
| 25E089000 | Dec 18, 2025 | CHRYSLER (FCA US, LLC) | AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE | 21 |
| 25E086000 | Dec 9, 2025 | CHRYSLER (FCA US, LLC) | SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES | 24 |
| 25E069000 | Oct 14, 2025 | CHRYSLER (FCA US, LLC) | FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP | 1,057 |
| 25E065000 | Oct 9, 2025 | CHRYSLER (FCA US, LLC) | POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT | 32,328 |
| 25E064000 | Oct 7, 2025 | CHRYSLER (FCA US, LLC) | BACK OVER PREVENTION:DISPLAY FUNCTION | 1,324 |
| 25E060000 | Sep 25, 2025 | CHRYSLER (FCA US, LLC) | STRUCTURE:EXTERIOR TRIM | 7,738 |
| 25E052000 | Aug 26, 2025 | CHRYSLER (FCA US, LLC) | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | 47,379 |
| 25E044000 | Jul 17, 2025 | CHRYSLER (FCA US, LLC) | SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT | 764 |
How to Act on This Recall
- Owners: Contact your authorized dealer to schedule the remedy at no cost. Remedy is covered under 49 U.S.C. 30120.
- Fleets: Use the Fleet Recall Checker to scan your VIN list against this and other open campaigns.
- Looking up a specific VIN? Check VIN against NHTSA for open recalls on that vehicle.
- NHTSA contact: Vehicle Safety Hotline 1-888-327-4236.