Recall 19V792000
NHTSA safety recall campaign 19V792000. Component: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW. 2,725 units potentially affected.
Risk Summary (Consequence)
If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.
Defect Summary
Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.
Remedy
DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.
Key Dates
Affected Vehicles
Recalls Affecting the Same Makes
Campaigns touching WESTERN STAR from other manufacturers (last 3 years)
Same-Make Recall Activity
| Campaign | Report Date | Manufacturer | Component | Units |
|---|---|---|---|---|
| 26V079000 | Feb 11, 2026 | DAIMLER TRUCKS NORTH AMERICA, LLC | ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 26,959 |
| 25V760000 | Nov 4, 2025 | DAIMLER TRUCKS NORTH AMERICA, LLC | SUSPENSION:CRITICAL FASTENERS | 18,783 |
| 25V601000 | Sep 11, 2025 | DAIMLER TRUCKS NORTH AMERICA, LLC | SERVICE BRAKES, AIR:CRITICAL FASTENERS | 402 |
| 25V603000 | Sep 11, 2025 | DAIMLER TRUCKS NORTH AMERICA, LLC | STEERING:CRITICAL FASTENERS | 343 |
| 25V326000 | Jun 23, 2025 | DAIMLER TRUCKS NORTH AMERICA, LLC | ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 22,271 |
| 25V295000 | May 7, 2025 | DAIMLER TRUCKS NORTH AMERICA, LLC | SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK | 68 |
| 25V187000 | Mar 25, 2025 | DAIMLER TRUCKS NORTH AMERICA, LLC | EXTERIOR LIGHTING:BRAKE LIGHTS | 1,968 |
| 24V736000 | Oct 1, 2024 | DAIMLER TRUCKS NORTH AMERICA, LLC | FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP | 620 |
| 24V668000 | Sep 10, 2024 | DAIMLER TRUCKS NORTH AMERICA, LLC | EXTERIOR LIGHTING:BRAKE LIGHTS | 16,890 |
| 24V571000 | Aug 1, 2024 | DAIMLER TRUCKS NORTH AMERICA, LLC | STEERING:LINKAGES:TIE ROD ASSEMBLY | 3,799 |
How to Act on This Recall
- Owners: Contact your authorized dealer to schedule the remedy at no cost. Remedy is covered under 49 U.S.C. 30120.
- Fleets: Use the Fleet Recall Checker to scan your VIN list against this and other open campaigns.
- Looking up a specific VIN? Check VIN against NHTSA for open recalls on that vehicle.
- NHTSA contact: Vehicle Safety Hotline 1-888-327-4236.