Complaint 998599

Complaint Summary

SERVICE BRAKES

Owner Narrative

WHILE DRIVING WEST ON CENTRAL AVENUE IN PEDAL, I APPLIED THE BRAKE PEDAL TO SLOW THE VEHICLE TO MAKE A RIGHT TURN ONTO STEVENS STREET. I FELT NO RESISTANCE AND LOOKED DOWN TO SEE IF I HAD MISSED THE BRAKE PEDAL SOMEHOW, BUT IT HAD PUSHED WITH NO RESISTANCE TO THE FLOOR. PUMPING THE BRAKES REPEATEDLY, I WAS ABLE TO OBTAIN A SMALL AMOUNT OF BRAKING AND MADE THE TURN ON STEVENS. STOPPING AT DEEP SOUTH CYCLES, I TOLD THE MECHANIC WHAT HAD OCCURRED AND HE NOTICED THE REAR WHEELS WERE VERY HOT, INDICATING REAR BRAKE LOCKUP. INDEED, AT THAT TIME THEY WERE STILL LOCKED UP. WE CHECKED THE EMERGENCY BRAKE TO SEE IF IT WAS APPLIED AND IT WASN'T. THE BRAKE FLUID LEVEL WAS THE PROPER LEVEL, ALSO. AFTER THE BRAKES HAD COOLED DOWN I DROVE THE TRUCK A SHORT DISTANCE TO A REPAIR SHOP ON CENTRAL AVENUE WHERE THEY REPLACED THE REAR BRAKE CALIPERS AND PADS. THEY STATED THAT THE REAR ROTORS HAD TURNED BLUE FROM THE HEAT, AND ADDED THAT THEY "HAD SEEN A LOT OF FAILURES OF GMC BRAKE CALIPERS." *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.