Complaint 984468
2000 DODGE RAM 2500 • FUEL SYSTEM, DIESEL • incident Jun 28, 2012
- Complaint ID
- 984468
- Make
- DODGE
- Model
- RAM 2500
- Model Year
- 2000
- Component
- FUEL SYSTEM, DIESEL
- Incident Date
- Jun 28, 2012
- Date Received
- Jun 6, 2013
- Data As Of
- Jul 1, 2026
Complaint Summary
FUEL SYSTEM, DIESEL
Owner Narrative
MY VEHICLE WAS STARTED AND ON PULLING OUT OF A PARKING LOT THE ENGINE SHUT DOWN AS THOUGH IT RAN OUT OF FUEL. THE TRUCK WAS TOWED INTO A SHOP AND DIAGNOSED WITH HAVING A FUEL TRANSFER PUMP FAILING WHICH IN TURN CAUSED THE INJECTION PUMP TO FAIL. THIS IS ON A DODGE WITH A CUMMINS DIESEL ENGINE. THE REPAIR SHOP QUOTED A PRICE TO REPAIR IT AND GAVE ME WHAT THEY DETERMINED TO BE WRONG. PRIOR TO AUTHORIZING ANY REPAIR CONTACT WAS MADE WITH THE CHRYSLER DEALER WHERE IT WAS PURCHASED WHO ALSO ADVISED THAT THIS HAD BEEN A KNOWN PROBLEM IN THE PAST THAT THEY HAD RUN INTO. THE REPAIR IS TO REMOVE THE TRANSFER PUMP AND PLACE A FUEL PUMP IN THE FUEL TANK AND REPLACE THE LINE TO THE INJECTION SYSTEM AND REPLACE THE INJECTION PUMP. ALL THIS WAS $4500 IN REPAIRS. IT SEEMS THAT IF CHRYSLER KNEW ABOUT THIS AND IN LATER YEARS CORRECTED WHY ARE THEY NOT NOW FORCED TO MAKE A RECALL ON THE OLDER MODELS AND/OR PAY FOR THE COST OF MY REPAIRS. *TR
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.
Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.