Complaint 944221
2008 FORD CROWN VICTORIA • STEERING • incident Oct 10, 2012
- Complaint ID
- 944221
- Make
- FORD
- Model
- CROWN VICTORIA
- Model Year
- 2008
- Component
- STEERING
- Incident Date
- Oct 10, 2012
- Date Received
- Oct 12, 2012
- Data As Of
- Jul 1, 2026
Complaint Summary
STEERING
Owner Narrative
ON WEDNESDAY, OCTOBER 10 AT APPROXIMATELY 3:45 PM TROOPER WAS TRAVELING ON RESERVOIR AVENUE IN THE CITY OF CRANSTON. AS THE TROOPER APPROACHED THE ON-RAMP FOR ROUTE 10 SOUTH HE ATTEMPTED TO TURN ONTO THE RAMP. AS HE DID SO HE HEARD A LOUD SNAP AND THE STEERING WHEEL KEPT TURNING WITHOUT TURNING THE FRONT WHEELS. HE APPLIED THE BRAKES AND WENT UP ONTO THE CURBING NEXT TO THE RAMP. WHEN HE CAME TO A STOP THE HORN WAS SOUNDING AND THE LIGHTS AND SIREN WERE ALSO GOING ON AND OFF. THE CRUISER IN QUESTION IS A 2008 AND HAD NOT EXPERIENCED ANY SERIOUS PROBLEMS UNTIL THIS. IT WAS TOWED TO TASCA FORD AND THEY ADVISED THAT THE STEERING COLUMN HAD SNAPPED AND AFFECTED THE WIRING IN THE VEHICLE. THE VEHICLE IS CURRENTLY AT TASCA AWAITING REPAIRS. THANK YOU FOR YOUR ASSISTANCE. *TR
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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