Complaint 940549

Complaint Summary

VISIBILITY:WINDSHIELD

Owner Narrative

THIS SUMMARY WAS WRITTEN BY ODI'S BOWMAN AFTER PHONE INTERVIEW WITH COMPLAINANT: PRIMARY ALLEGED ISSUE: (1) LIMITED FRONT VISIBILITY DUE TO LIMITED AREA SWEPT BY WIPERS [ODI NOTE: SEE THE PHOTOS IN WHICH THE COMPLAINANT MASKED THE WINDSHIELD WITH NEWSPAPER TO ILLUSTRATE THE COMPROMISED VISIBILITY CLAIM]. MORE SPECIFICALLY, THE COMPLAINANT STATES THAT THE REASON FOR THE RESTRICTED AREA OF VISIBILITY IS CAUSED BY THE SPLIT WINDSHIELD DESIGN AND THAT THE CONDITION IS EXACERBATED BY ACCUMULATION OF HARDENED ROAD SALT, ETC. SPRAY, TYPICAL OF THE ENVIRONMENTAL CONDITIONS EXPERIENCED IN NORTHEASTERN USA WINTER DRIVING; (2) OTHER ISSUES IDENTIFIED BY THE COMPLAINANT: (A) DELAY IN RELEASE OF CRUISE CONTROL ON APPLICATION OF BRAKES; (B) AIR PRESSURE LOSS WHILE DRIVING [ODI NOTE: REPORTEDLY, THE COMPRESSOR MAINTAINS SUFFICIENT ON-BOARD AIR PRESSURE AND VOLUME FOR VEHICLE SYSTEM REQUIREMENTS SUCH AS BRAKING, ETAL]: THE COMPLAINT QUESTIONS WHERE (SPECIFICALLY) THE AIR LOSSES ARE OCCURRING AND WHETHER THE OBSERVED AIR-LOSS COULD INDICATE A CONDITION THAT MAY POSE A FUTURE VEHICLE SAFETY CONCERN; (C) THE SPRAY FROM THE WINDSHIELD COATS THE OUTSIDE REAR MIRRORS LIMITING SIDE AND REAR VISIBILITY. ..UPDATED 09/24/12 *BF

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.