Complaint 885265
2007 FORD F-350 • STEERING:GEAR BOX (OTHER THAN RACK AND PINION) • incident Oct 9, 2011
Complaint Summary
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
Owner Narrative
TL* THE CONTACT OWNS A 2007 FORD F350. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED, CAUSING HER TO LOSE CONTROL OF THE VEHICLE AND CRASH INTO A WALL. THE CONTACT SUSTAINED A CONCUSSION TO THE HEAD. A PASSENGER SUSTAINED WHIPLASH. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE NOR WAS THE VEHICLE INSPECTED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 58,000. UPDATED 11/04/11*LJ THE CONSUMER STATED THE STEERING WHEEL WAS FREE SPINNING. THE GEAR BOX WAS DEFECTIVE. UPDATED 11/14/11
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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