Complaint 838927

1998 DODGE RAM 2500 • STEERING • incident Jan 16, 2011

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
838927
Make
DODGE
Model
RAM 2500
Model Year
1998
Component
STEERING
Incident Date
Jan 16, 2011
Date Received
Jan 26, 2011
Data As Of
Jul 1, 2026

Complaint Summary

STEERING

Owner Narrative

EVENT: PULLED UP IN FRONT OF BARN TO GET A LOAD OF HAY. MOVED GEAR SELECTOR LEVER TO REVERSE TO BACK UP TO BUILDING, BUT WHEN ACCELERATOR WAS PRESSED, VEHICLE MOVED FORWARD. FAILURE: INTERNAL PARTS IN STEERING COLUMN HAD BECOME DISCONNECTED FROM EACH OTHER, THE RESULT BEING THAT MOVEMENT OF THE GEAR SELECTOR LEVER DID NOT AFFECT THE LEVER AT THE END OF THE STEERING COLUMN THAT IS CONNECTED TO THE TRANSMISSION CONTROL ROD. THE ONLY WAY THAT THE VEHICLE COULD BE PLACED IN PARK, STARTED, OR PUT INTO A GEAR POSITION WAS TO RAISE THE HOOD AND MOVE THE TRANSMISSION CONTROL ROD BY HAND. SOLUTION: SINCE THE STEERING COLUMN IS A WELDED ASSEMBLY AND IS NOT SERVICEABLE, IT WAS REPLACED. THE OLD ASSEMBLY IS AVAILABLE FOR INSPECTION. THE ASSEMBLY PART NUMBER IS P55351175 RELATED COMPLAINT: SIMILAR TO COMPLAINT ODI ID 892310 WHICH WAS ENTERED AS A PROBLEM WITH COMPONENT : POWERTRAIN: AUTOMATIC TRANSMISSION: P/N START SWITCH. MY PROBLEM WOULD HAVE MANIFESTED ITSELF IN THE SAME WAY IF I HAD PLACED THE SHIFT LEVER INTO PARK POSITION AND HAD GOTTEN OUT OF THE VEHICLE WITHOUT SETTING THE BRAKE. *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

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EIA

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Cross-border carrier registry and Canadian recall campaigns where applicable.

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