Complaint 823610

1998 CADILLAC DEVILLE • ENGINE AND ENGINE COOLING • incident Sep 6, 2010

Crash
No
Fire
No
Injuries
1
Deaths
0
Complaint ID
823610
Make
CADILLAC
Model
DEVILLE
Model Year
1998
Incident Date
Sep 6, 2010
Date Received
Nov 2, 2010
Data As Of
Jul 1, 2026

Complaint Summary

ENGINE AND ENGINE COOLING

Owner Narrative

ONE NIGHT MY FAMILY AND I WERE DRIVING MY 1998 CADILLAC DEVILLE, AND ALL OF A SUDDEN THE HEATER COIL BURST WITHOUT WARNING, THE HEATER WAS NOT ON AND THE CAR WAS NOT RUNNING HOT. THE CAR FILLED WITH STEAM MAKING IT IMPOSSIBLE TO SEE ANYTHING, AND HOT SCALDING WATER AND ANTI-FREEZE POURED OUT FROM UNDER THE DASH BOARD RIGHT OVER THE GAS PEDDLE AND SCALDED MY RIGHT FOOT CAUSING SERIOUS BURNS AND LEAVING HORRIBLE SCARS. LUCKILY WE WERE TRAVELING ON A COUNTRY ROAD WITH LITTLE TO NO TRAFFIC. I AM RELIEVED THAT ME NOR MY FAMILY WAS SERIOUSLY INJURED OTHER THAN MY FOOT BEING BURNED. CAR DEALER WAS NOTIFIED, AND NOTHING WAS DONE. I FEEL LIKE THIS IS A VERY DANGEROUS MATTER THAT SHOULD BE LOOKED INTO AND HAVE SOMETHING DONE ABOUT IT. *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

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EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.

Cross-border carrier registry and Canadian recall campaigns where applicable.

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