Complaint 823002

Complaint Summary

SUSPENSION:FRONT

Owner Narrative

MY 2003 DODGE 3500 4X4 STARTED ABOUT A YEAR AND A HALF AGO, SHAKING VERY VIOLENTLY WHEN YOU DRIVE OVER A BUMP OR UNEVEN PLACE IN THE HIGHWAY AND YOU'RE DRIVING OVER 50 MPH. I TOOK IT TO A REPAIR SHOP AND THEY REPLACED THE STABILIZER SHOCK AND TRACK BAR BUSHINGS ALONG WITH TWO ROTORS AND HUB SEALS. STILL IT CONTINUED TO SHAKE. I NOW HAVE TAKEN IT AND AGAIN HAD THAT REPLACED ALONG WITH HAVING A KIT OF FIXES THE DODGE DEALERSHIP SELLS THAT IS SUPPOSED TO BE A FIX FOR THIS PROBLEM AND A LOT OF OTHER THINGS, STILL IT DID NOT FIX IT. MY MECHANIC WAS AT HIS WITS END AND SEARCHED THE INTERNET WHERE HE FOUND OVER TWO MILLION SITES FOR PEOPLE EXPERIENCING THE SAME PROBLEM WITH NO APPARENT FIX. I HAVE SPENT OVER $1500 AND IT STILL SHAKES VIOLENTLY. I USE MY TRUCK TO PULL LOADS AND NOW I'M AFRAID TO PULL ANYTHING WITH IT. I BOUGHT THE TRUCK BRAND NEW AND HAD NOT HAD ANY TROUBLE, EXCEPT OF COURSE WITH THE INJECTORS WHICH IS ANOTHER STORY, UNTIL NOW. IF YOU DO A SEARCH OF DODGE DEATH SHAKE, YOU WILL FIND THERE ARE MILLIONS OF US OUT THERE. THIS IS UNBELIEVABLE HOW IT CAN LITERALLY SHAKE THE STEERING WHEEL LOOSE FROM YOUR HAND AND TAKE THE VEHICLE OFF THE HIGHWAY. THIS VERY DANGEROUS AND I'M AFRAID DODGE IS TRYING TO SKIRT THE ISSUE OF A POSSIBLE DESIGN FLAW IN THE FRAME AND SUSPENSION. ALL THESE TRUCKS ARE BOUGHT TO CARRY A LOAD AND I AT TIMES WAS PULLING OVER 25,000 LBS. OF CATTLE AND THE THOUGHT OF HAVING THIS HAPPEN THEN, WOULD BE A RECIPE FOR DISASTER. IS IT GOING TO TAKE SOMEONE GETTING KILLED TO MAKE DODGE RESPONSIBLE FOR THIS? WHEN THERE ARE SO MANY OF US, I THINK IT IS A DEFINITE DESIGN FLAW AND A VERY DANGEROUS ONE. *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.