Complaint 798786

Complaint Summary

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

Owner Narrative

I WAS UNAWARE OF THE RECALL 08V456000 UNTIL THE WINDSHIELD WIPERS ON MY HUMMER H2 BEGAN UNTIL THE FRONT WINDSHIELD WIPERS STARTED TO WORK INTERMITTENTLY AND THEN BECAME INOPERATIVE. GM ISSUED A SECOND RECALL FOR THE REPLACEMENT OF THE ENTIRE MOTOR, BUT SAID MY VIN FELL OUTSIDE OF THE RECALL POINTS. I AM HAVING A VERY DIFFICULT TIME FINDING A REPLACEMENT MOTOR AT A PRICE I CAN AFFORD. GM SAYS IT IS JUST MY PROBLEM. I HAVE A YOUNG CHILD AND AM UNABLE TO USE MY VEHICLE AS I NEED TO BECAUSE OF CONCERN FOR HIS SAFETY. GM IS RECALLING 13,358 MY 2003 HUMMER H2 VEHICLES. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH WATER CAN ENTER THE WINDSHIELD WIPER MOTOR MODULE. IF A SUFFICIENT AMOUNT OF WATER ENTERS THE MODULE, OVER TIME, THE FRONT WINDSHIELD WIPERS MAY WORK INTERMITTENTLY OR THEY MAY BECOME INOPERATIVE CONSEQUENCE IF THIS WERE TO OCCUR, DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A VEHICLE CRASH. REMEDY DEALERS WILL INSPECT THE WINDSHIELD WIPER MODULE COVER, AND REPLACE THE WINDSHIELD WIPER MODULE COVER FREE OF CHARGE. *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.