Complaint 797601

1997 FORD E-350 • ENGINE AND ENGINE COOLING:COOLING SYSTEM • incident Jun 30, 2010

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
797601
Make
FORD
Model
E-350
Model Year
1997
Incident Date
Jun 30, 2010
Date Received
Jul 6, 2010
Data As Of
Jul 1, 2026

Complaint Summary

ENGINE AND ENGINE COOLING:COOLING SYSTEM

Owner Narrative

MY 97 FORD CLUB WAGON HEATER LINES TO THE REAS HEATER DISINTEGRATED. I FOUND THE LEAK AND DISCONNECTED THE LINES TO FIND THEM DETERIORATED 3/4 THE LENGTH. I KEPT THE LINES FOR INSPECTION. CONTACTING FORD THEIR RESPONSE WAS THAT THEY HAD NO INFORMATION OR RECALL ON THIS PROBLEM WITH A VEHICLE THIS OLD. MY FRIEND [XXX] , PASTOR AT CHURCH OF[XXX] , FREEPORT, ILLINOIS WAS NOT AS FORTUNATE. THE 97 FORD VAN THE CHURCH USES HAD LEAKED ENOUGH COOLANT OUT UNNOTICED THAT THEY ALMOST RUINED THE ENGINE FROM OVER-HEATING. THERE SHOULD BE A WARNING TO ALL VAN OWNERS TO WATCH FOR CORROSION AND LEAKS SO THEY DO NOT RUIN ENGINES AND A SOLUTION SHOULD BE GIVEN BY FORD MOTOR COMPANY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

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