Complaint 795462
2003 HUMMER H2 • VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING • incident Jan 1, 2010
Complaint Summary
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
Owner Narrative
TL* THE CONTACT OWNS A 2003 HUMMER H2. THE CONTACT STATED THE WINDSHIELD WIPERS WERE ACTIVATED YET SHE WAS UNABLE TO DEACTIVATE THEM. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THEY WERE UNSUCCESSFUL IN ATTEMPTING TO DEACTIVATE THE WIPERS. THE VEHICLE WAS THEN TAKEN TO THE DEALER WHERE THE WIPER MODULE WAS REPLACED BUT TO NO AVAIL. THE CONTACT WENT BACK TO THE REPAIR FACILITY WHERE THEY DIAGNOSED THE FAILURE WITHIN THE MULTI-FUNCTION SWITCH DUE TO EXCESSIVE MOISTURE. THE CONTACT INQUIRED WITH THE MANUFACTURER ABOUT AN UNKNOWN RECALL HOWEVER, SHE WAS UNABLE TO CONFIRM IF HER VIN WAS INCLUDED IN THE RECALL. THE VIN INFORMATION WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 63,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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