Complaint 780142

Complaint Summary

POWER TRAIN

Owner Narrative

I HAVE A 1999 CHRYSLER TOWN AND COUNTRY LIMITED EDITION, IT STARTED HAVING TRANSMISSION PROBLEMS, I GOT THAT REPLACED, THE LIGHTS THAT TURN ON THE WIPERS AND AIR KEEP BLINKING AND WILL NOT TURN OFF, THE VANS' PANEL LIGHTS WON'T CUT ON AND THE VAN WON'T START. WHEN IT DOES START, IT CUTS OFF AFTER ABOUT 3 SECONDS. AFTER IT DOES THAT, IT WON'T START AGAIN FOR 24 HOURS. SOMETIMES I UNLOCK THE DOORS AND THE LOCKS RELOCK THEMSELVES BEFORE I CAN OPEN THE DOOR. THE ALARM CUTS ITSELF ON AND SOMETIMES LOCKS ME OUT THE CAR TO WHERE I CAN'T PUT THE KEY IN THE DOOR. WHEN I AM ABLE TO CUT THE ALARM OFF AND TRY TO START IT, IT WILL START FOR 3 SECONDS THEN CUT OFF CONSTANTLY UNTIL IT DOESN'T START AGAIN. I HAVE HAD MY VEHICLE TOWED A NUMBER OF TIMES, NO DEALERSHIP I HAVE TALKED TO SEEMS TO KNOW HOW TO FIX THE PROBLEM. SOME DEALERS WON'T EVEN TAKE THE VAN AS A TRADE-IN. THIS WAS AN INVESTMENT FOR MY FAMILY TO TRAVEL, NOW I'M TO SCARED TO LET ANYONE RIDE IN THE VAN FROM FEAR OF BEING STRANDED. LAST NIGHT WE WERE STRANDED AND HAD TO CALL A CAB TO PICK US UP FOR A $50 RIDE HOME. THIS IS NOT ACCEPTABLE FOR A CONSUMER TO GO THROUGH THESE PROBLEMS AND CHRYSLER HAS NO IDEA HOW TO FIX IT WITHOUT YOU HAVING TO PAY THOUSANDS OF DOLLARS FOR A QUICK FIX AND THEN IT HAPPENS AGAIN. GOING THROUGH THESE PROBLEMS MAKES WANT TO NEVER OWN ANOTHER AMERICAN MADE CAR, AND THEY WONDER WHY PEOPLE ARE STARTING TO BUY FOREIGN CARS WITH HIGHER PRICES BUT BETTER LONGEVITY. *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.