Complaint 777814

Complaint Summary

FUEL SYSTEM, DIESEL

Owner Narrative

THE COATING ON THE INTERIOR OF FORD DIESEL FUEL TANKS CORRODES AND COLLECTS AS SEDIMENT IN THE FUEL SYSTEM. THE SEDIMENT, COLLECTS AT THE BOTTON OF THE FUEL TANK AND IS SUCKED INTO THE FUEL SYSTEM. IN THIS INCIDENT, THE FAILURE BEGAN WITH THE CHECK ENGINE LIGHT ILLUMINATING. THE DEALER, REPLACED THE SENSOR, THEN AT A SECOND TIME THE FUEL ELEMENT, AND FINALLY THE ENTIRE FUEL SYSTEM REQUIRED REPLACEMENT. THE FUEL LINES BECOME FOULED, THE FUEL PUMPS BECOME CLOGGED AND REQUIRE REPLACEMENT. AS THE COATING CONTINUES TO DETERIORATE, THE ONLY RECOURSE IT TO CHANGE THE FUEL TANK, THE SENSORS, AND ENTIRE FUEL DELIVERY SYSTEM. WE HAVE HAD 3 FORD VEHICLES F SERIES EXPERIENCE THIS PROBLEM. IN THIS CASE IN LESS THAN 18 MONTHS FROM DATE OF PURCHASE, THE FUEL ELEMENTS AND SENSORS REQUIRED REPLACEMENT WE ARE REPORTING THIS AS IT SEEMS TO BE A DEFECT IN ALL THE FORD DIESEL FUEL SYSTEMS. AS THE FUEL SYSTEMS BECOME CLOGGED, THE VEHICLES LOSE POWER WITHOUT WARNING AND CREATE A SAFETY ISSUE AND DRIVING HAZARD NOT ONLY TO THE VEHICLE OPERATOR BUT OTHER MOTORISTS.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.