Complaint 715376
2003 HUMMER H2 • VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR • incident Nov 14, 2008
- Complaint ID
- 715376
- Make
- HUMMER
- Model
- H2
- Model Year
- 2003
- Component
- VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
- Incident Date
- Nov 14, 2008
- Date Received
- Apr 9, 2009
- Data As Of
- Jul 1, 2026
Complaint Summary
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
Owner Narrative
WIPER COVER RECALL NOTICE 08243. TOOK VEHICLE IN, WIPERS HAD ALREADY STOPPED WORKING. TOLD CREST CADILLAC THIS WHEN I CALLED. THEY REPLACED THE COVER ON A MOTOR THAT WAS BROKEN ALREADY. WOULD NOT REPLACE THE MOTOR. NOTE ON INSPECTION REPORT SAID WIPER MOTOR ASSEMBLE NEEDS TO BE REPLACED. CALLED GM SEVERAL TIMES AND WAS TO RECALL WAS FOR MOTOR COVER AND NOT MOTOR. I WOULD SAY, YES BUT BECAUSE THE COVER IS DEFECTIVE AND ALLOWED WATER IN THE MOTOR ASSEMBLY IT HAS STOPPED WORKING. WOULD NOT REPLACE OR COVER CHARGES. WENT TO SEE MANAGER OR REPAIR SHOP, HE SAID HE COULD NOT REPLACE MOTOR WITHOUT AUTHORIZATION OR HE WOULD NOT GET REIMBURSED FOR CHARGES. FILLED COMPLAIN WITH BBB. GOT CALL FROM GM WITHIN 3 DAYS, AFTER ANSWERING HER QUESTIONS SHE TOLD ME THEY COULD WOULD NOT REPLACE THE MOTOR AT THIS TIME. CALLED MANAGER OF CREST CADILLAC AND GAVE HER INFO. SHE SAID SHE WOULD CALL ME BACK. I NEVER HEARD FROM HER. DO NOT KNOW WHAT TO DO NOW. *TR
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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