Complaint 701132

1998 CADILLAC DEVILLE • ENGINE AND ENGINE COOLING:COOLING SYSTEM • incident Dec 23, 2008

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
701132
Make
CADILLAC
Model
DEVILLE
Model Year
1998
Incident Date
Dec 23, 2008
Date Received
Dec 23, 2008
Data As Of
Jul 1, 2026

Complaint Summary

ENGINE AND ENGINE COOLING:COOLING SYSTEM

Owner Narrative

I HAVE A 1998 CADILLAC DEVILLE THAT I AM PUTTING THE 3RD ENGINE INTO THE CAR DUE TO A HEAD GASKET PROBLEM. MY PARENTS HAVE THE SAME CAR WITH THE SAME PROBLEM. I HAVE READ CLASSIFIEDS THAT CITIZENS WHO OWN THE SAME CAR ARE FORCED TO GIVE THE CAR AWAY BECAUSE OF THIS HEAD GASKET PROBLEM. ANYONE WHO CAN SERVICE THIS CAR (INCLUDING A CADILLAC DEALERSHIP) HAS ADMITTED THAT IT IS A VERY COMMON PROBLEM WITH THIS CAR, AND THAT THERE IS NO FINANCIALLY REASONABLE REPAIR, AND REPLACING THE ENGINE IS USUALLY THE ONLY RECOMMENDATION. MY UNDERSTANDING IS THAT CADILLAC RECOGNIZED THIS PROBLEM, AND MADE A CORRECTION TO THESE NORTH STAR ENGINES IN THE YEAR 2000. THIS IS OBVIOUSLY A CADILLAC BLUNDER THAT IS PROVEN COSTLY, BUT THE COST IS ONLY BEING ABSORBED BY THE CUSTOMER. I AM ALL FOR BEING ACCOUNTABLE, BUT HAVING THE CHOICES OF PUTTING A 3RD ENGINE IN THE CAR OR JUNKING WOULD BE DEEMED AS EXTREME. WHY IS CADILLAC NOT RECALLING THIS PARTICULAR YEAR CARS ENGINE? I AM SURE THAT ANY RESEARCH THAT YOU CONDUCT WILL SHOW AN ABUNDANCE OF THIS PROBLEM. WHAT PROTECTION DOES THE CONSUMER HAVE IN THIS REGARDS? *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

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