Complaint 687770

2007 DODGE RAM 2500 • ENGINE AND ENGINE COOLING • incident Sep 9, 2008

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
687770
Make
DODGE
Model
RAM 2500
Model Year
2007
Incident Date
Sep 9, 2008
Date Received
Sep 11, 2008
Data As Of
Jul 1, 2026

Complaint Summary

ENGINE AND ENGINE COOLING

Owner Narrative

EXTREME SAFETY HAZARD - VEHICLE IS DANGEROUS!!!WE PURCHASED A 2007 DODGE DIESEL 6.7 LITER ENGINE MEGACAB TRUCK 14 MONTHS AGO, AND ALMOST IMMEDIATELY THE CHECK ENGINE LIGHT BEGAN SHOWING ON THE ERROR MESSAGE BOARD, ALONG WITH MESSAGES ABOUT THE PARTICULATE FILTER. WE HAVE BROUGHT THE VEHICLE IN FOR REPAIRS AT LEAST 5 TIMES SINCE THEN WITH TWO TOTAL REPLACEMENTS OF THE POLLUTION CONTROL SYSTEM. THE LAST ONE TOOK OVER THREE WEEKS APPARENTLY BECAUSE THE PARTS WERE ON BACKORDER. WE ONLY PUT 250 MILES ON THE TRUCK SINCE THAT TIME, AND WERE DRIVING OVER A HIGH MOUNTAIN PASS (7000 FEET ELEVATION), WHEN CATASTROPHIC FAILURE OCCURRED. I WAS DRIVING DOWN THE PASS AND MY FOOT WAS ON THE ACCELERATOR WHEN THE ENGINE TOTALLY CUT OUT. I WAS GOING ABOUT 50 MILES PER HOUR AND ONLY HAD A FEW SECONDS TO BRAKE HARD BEFORE THE BRAKES AND STEERING FAILED TO RESPOND. NO WARNING LIGHTS OR ERROR MESSAGES WERE SHOWING ON THE DASHBOARD. IT WAS ONLY BECAUSE WE WERE NEAR A DEEP GRAVELLY/SANDY SHOULDER AREA THAT THE TRUCK STOPPED. WE HAD THE TRUCK TOWED TO THE NEAREST DODGE DEALER IN MISSOULA, MT (LITIA). THEIR MECHANICS SAY THEY DO NOT FIND ANYTHING WRONG. I HAVE INFORMED THEM THAT WE WILL PURSUE THE LEMON LAW BUY BACK FROM CHRYSLER ON THIS VEHICLE. AN INTERNET SEARCH SHOWS THAT THIS IS A PROBLEM THAT IS HAPPENING AROUND THE NATION. PLEASE EXPEDITE THIS REPORT TO INFORM PEOPLE OF THE VERY DANGEROUS SITUATION WITH THESE VEHICLES AND MAKE CHRYSLER RECALL THEM BEFORE FATALITIES ADD UP!!!!!! *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

Data sources & freshness

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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

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EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.

Cross-border carrier registry and Canadian recall campaigns where applicable.

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