Complaint 641882
2006 PONTIAC MONTANA • SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY • incident Oct 12, 2007
Complaint Summary
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Owner Narrative
2006 PONTIAC MONTANA VAN, 9,000 MILES, REAR STABILIZER SNAPPED COMPLETELY IN HALF WHILE UNDER NORMAL DRIVING CONDITIONS. NO ENCOUNTERED WITH ROAD DEBRIS, POT HOLES OR OTHER OUTSIDE INFLUENCES CAUSED THIS PROBLEM. A LOUD NOISED WAS HEARD BY THE DRIVER AND SHE FELT THE REAR END WOBBLE. SHE PULLED THE VAN TO A STOP. THE REAR WHEEL AND "AXLE" BECAME "FREE FLOATING AND DETACHED FROM THE FRAME" CAUSING THE TIRE TO ROLL BACKWARDS INTO THE WHEEL WELL AND THE STABILIZER TO FALL TO THE GROUND. FORTUNATELY, THIS HAPPENED IN PARKING LOT WHILE MOVING LESS THAN 5 MPH, AND NOT AT A HIGHWAY SPEED. THE DEALER WHO IS CONDUCTING THE WARRANTY WORK STATED THAT HE HAD NEVER SEEN THIS PROBLEM, BUT WOULD REPORT IT TO GM AND ALSO NOTED THAT NO OTHER AREA UNDER THE CAR HAD ANY DAMAGE, INDICATING THAT IT APPEARED TO BE STRICTLY A FAILED STRUCTURE. THE "STABILIZER HAD APPARENTLY JUST SNAPPED", HE STATED. THE VAN HAD NEVER BEEN INVOLVED IN ANY ACCIDENTS AND WAS PURCHASE NEW FROM A CERTIFIED GM DEALER. THE WHOLE REAR END, AXLE, BRAKE LINES, STABILIZER AND OTHER RELATED PARTS HAVE TO BE REPLACED. *TR
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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