Complaint 614224
2005 DODGE RAM • SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR • incident Feb 20, 2007
Complaint Summary
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
Owner Narrative
2005 DODGE RAM 1500 P/U TRUCK BOUGHT NEW IN 12/2005...BROUGHT TO DEALER @ 5,655 MILES WITH WARPED ROTORS, CAUSING THE TRUCK TO SHAKE WHEN BRAKING. BRAKE ROTORS WERE CUT...PROBLEM TEMPORARILY SOLVED. RETURNED TO DEALER @ 9,712 MILES....FOR THE SAME PROBLEM. THIS TIME THE ROTORS WERE REPLACED...BUT THE ORIGINAL BRAKE PADS WERE RE-INSTALLED. AT 17,000 MILES....TRUCKS BEGINS TO SHAKE AGAIN WHILE BRAKING... RETURNED TO THE SAME DEALER @ 20,727 MILES...THEY SAID THE FRONT ROTORS WERE WARPED AGAIN...THOUGH IT WAS OUT OF WARRANTY. AFTER I EXPRESSED UNHAPPINESS WITH THEIR ANSWER, THEY DID TAKE ANOTHER LOOK AT THE VEHICLE. THEY SAID THE FRONT SEEMED TO BE OK....AND NOW THE REAR ROTORS WERE WARPED, THOUGH OF COURSE IT IS NOT COVERED ANY LONGER BY THE FACTORY WARRANTY. AT THIS POINT, THE TRUCK IS 15 MONTHS OLD...HAS SLIGHTLY OVER 20,000 MILES AND IS NOT SAFE TO DRIVE...WITH NO HELP FROM DODGE. *JB
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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