Complaint 601686

Complaint Summary

EQUIPMENT:APPLIANCE:AIR CONDITIONER

Owner Narrative

2004 FORD E-450 AMBULANCE 5/31/06 CREW STATED THE ENGINE WAS SURGING, EGR VALVE REPLACED BY DEALERSHIP. 5/31/06 CREW STATED A/C QUIT BLOWING AND GRINDING NOISE HEARD LARGER FUSE INSTALLED BY DEALERSHIP. DEALERSHIP STATED ALL OTHER A/C TEST CHECKED OUT OK. DEALERSHIP ADDED BOOSTER REPLACED TO DIESEL FUEL ALSO REPLACED FILTER, DRAINED WATER SEPARATOR. 9/1/06 ENGINE OIL LEAKING, CREW ALSO HAD A/C CONCERNS AGAIN DEALERSHIP REPLACED GEO ROTOR OIL PUMP COVER GASKET AND SEAL WEAR SLEEVE AND REASSEMBLE POST ROAD. DEALERSHIP FOUND COMPRESSOR SHAFT BROKE REPLACED A/C COMPRESSOR AND CLUTCH ASSEMBLE ACCUMULATOR AND FRONT ORIFICE TUBE. DEALERSHIP ALSO REPLACED FUEL INJECTOR CONTROL MODULE HARNESS, AND EXHAUST PRESSURE SENSOR SECONDARY TO RECALL. 10/12/05 CREW COMPLAINS THAT ENGINE SOUND LIKE IT IS "SUCKING AIR" DEALERSHIP STATED NOTHING WRONG, LATER THAT WEEK CREW MEMBERS FOUND AIR LEAK AT TURBO BRACKET CONTACTED DEALERSHIP THEY ADVISED THAT NOTHING WAS WRONG AND THAT WAS THE WAY IT SHOULD SOUND. WE STILL HAVE THIS EXTREME SURGING SOUND IN THE CAB ON ACCELERATION, THE SOUND IS SO LOUD THAT WE CAN NOT HEAR THE COMMUNICATION RADIO. THIS TRUCK IS A 2004 AMBULANCE WITH ONLY 24,964 MILES ON IT AND IS HOUSED INSIDE A CLIMATE CONTROLLED STATION. WE ARE AGAIN MAKING AN APPOINTMENT TO HAVE TURBO CHECK BECAUSE OF AIR LEAK. *NM

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.